Advancing education one podcast at a time.
Introducing CASE xChange, a new channel for the voices of CASE that we hope will help connect you with ideas, best practices, and innovations in advancement. Whether you are at your desk, commuting to work, or even just taking a walk, you can take a few minutes and hear from leaders across the globe who are doing great work. Be sure to subscribe to xChange so you don't miss new episodes as they become available.
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NEW! SEASON 2: LEADING CHANGE — This season of Leadership Conversations pays special attention to leading during a period of unprecedented change on multiple fronts, beyond the initial challenges of responding to the COVID-related immediate closures during the early part of 2020. As the pandemic continues to affect institutions, it is becoming more clear that leaders will be engaged in a long period of change leadership and resulting needs for fast innovation.
Episode 10: Standards Matter in Advancement: A Conversation About the CASE Global Reporting Standards
A Leadership Conversation with Matthew Eynon, Vice President for College Advancement, Franklin & Marshall College, and Brian Hastings, President and CEO of the University of Nebraska Foundation
For the first time, the educational advancement profession worldwide has a global set of standards for its work. Founded in the CASE Statement on Ethics and the Principles of Practice for Professionals in Educational Fundraising, Alumni Relations and Communications and Marketing, the recently published CASE Global Reporting Standards usher in a new era for transparency in educational philanthropy. The CASE Global Reporting Standards set the stage for benchmarking across other advancement disciplines in future editions. This conversation with the fearless co-chairs of the Standards Working Group, Matty Eynon and Brian Hastings, provides insight into this work and why the Standards are important for every advancement professional, trustee, and institutional leader.
A Leadership Conversation with Dr. Kaarle Hämeri, Chancellor of Helsinki University
Dr. Kaarle Hämeri, Chancellor of Helsinki University, holds a role unlike other chancellors around the world: his primary responsibility is specifically advocating for the university and higher education on a national scale. His work includes taking care of the external relationships for the university, and engaging with external constituencies in support of the university. This conversation explores how higher education is viewed by the public in Finland and the Nordic countries; his insights on the public benefit of science, and how to communicate about it; and the importance of respecting your audience and not underestimating them when explaining complex research and discovery. Bonus tip: practice your talks on your family.
Episode 8: Path to Being Passionate
A Special Leadership Conversation with Centenarian Philanthropist Dr. Violet Patton, recipient of the 2020 CASE James M. Fisher Award for Distinguished Service to Education
In this special episode of Leadership Conversations, Sue Cunningham speaks with Dr. Violet Patton, the 2020 recipient of the CASE James M Fisher Award for Distinguished Service to Education. Dr. Patton was nominated for the award by the team at Ohio University, based on her longtime support of and generosity to the university. Hear about Dr. Patton’s path to becoming a passionate about advancing education, from her very early days with her family where her commitment was fostered through their dedication to teaching and education. Her story brings light to the season of giving.
Episode 7: On Self-Determined Reading Lists, the Importance of Listening, and Giving Advancement a Seat at the Table
A Leadership Conversation with Professor Michael Arthur, University College London
Professor Michael Arthur describes his leadership at University College London, on the eve of his forthcoming retirement. The conversation spans the rationale for taking a long view in the UCL’s strategic planning process and why a twenty- year planning horizon made sense; the importance of listening, and how an institution needs to take responsibility for histories of institutional racism in order to set a starting point for making progress in racial and ethnic equity. He and Sue Cunningham discuss why he elevated advancement to the university’s leadership table upon his arrival at UCL, and why that was an easy decision though it isn’t as common in the UK as it is in some other regions. Hear why advancement is among the best part of his job, and why he advises empowering others so leaders have the headspace and time to think through the complexities of what they seek to achieve.
Episode 6: A Journalist’s Insight on Philanthropy Amidst the Pandemic: How Inclusion, Creativity, and New Ways of Connecting are Paving the Way for Future Success
A Leadership Conversation with Stacy Palmer, Editor, Chronicle of Philanthropy
Stacy Palmer, Founding Editor of the Chronicle of Philanthropy and Sue Cunningham discuss how the charitable sector has responded over the past months to COVID-19. Stacy’s insights cross many interesting areas, with a focus upon how the sector’s standing amongst the public has increased through the crisis after years of declining trust. Their conversation explores the urgency of inclusion and equity, and how The Chronicle is addressing inclusion within the organization and, importantly, through its coverage of the sector. Hear how successful nonprofit organizations have changed their approaches over the course of the crisis, and the creativity generated in response to this necessary change. Finally, hear the impact younger donors are having on the work of philanthropy and what that might mean about how you approach your planning and engagement.
Episode 5: Less Heat; More Light: How Humour, Inclusivity, and Nurturing Talent are Vital Leadership Tools
A Leadership Conversation with Professor Carolyn Evans, Vice Chancellor and President, Griffith University
This conversation explores important strands of leadership: how to deploy humour at the right times, and when to know it is not your most effective tool; the joys of nurturing people to achieve more than they ever thought they could; and the fundamental belief that excellence is a biproduct of inclusivity. At a time where the political divide is growing, Professor Carolyn Evans shares her academic expertise in comparative religious freedom, and what her scholarship has taught her about leading a university during complex times. (Hint: work hard and try to understand the roots of others’ concerns and anxieties and you can find more middle ground.)
Episode 4: The Powerful Public and Civic Good Provided by Higher Education
A Leadership Conversation with Dr. James Harris, President, University of San Diego
“Be the Living Embodiment of the Institution.” This is the early advice Dr. Jim Harris received as a young college president 25 years and three institutions ago. There is not a better moment than right now to hear his insights on how the college presidency – and higher education – has changed. This CASE xChange conversation explores powerful and pertinent issues around higher education as a public good; addressing inequities and racism; the imperative to change; and living the mission and values of your institution. He shares valuable insights into the importance of open dialog and deeper conversations for our institutions. You will also learn what it is like for an advancement officer to become a college president.
Episode 3: How Time Zones Teach Empathy
A Leadership Conversation with Fernando León García, President of CETYS University System
President Fernando León García brings rich perspective to this CASE xChange. His international experience, in addition to his academic journey, have deeply informed his leadership. This conversation highlights how he to bring global perspective to his work both at CETYS and across higher education through his international board positions. Listen, too, for his thoughts on the importance of empathy in leadership.
Episode 2: From Academic to Administrator to Advancement Champion
A Leadership Conversation with Dr. Deep Saini, President and Vice-Chancellor, Dalhousie University
This thoughtful conversation takes us through President Saini’s path as an “accidental academic” to an “accidental administrator” to a champion of educational advancement. He has served as a university president in two countries, at Australia’s University of Canberra, and now at Dalhousie University in Halifax, Nova Scotia. Sue Cunningham asks President Saini about his perspective on international education, how higher education in Australia changed between the time he studied there as a graduate student and his return as a Vice-Chancellor; what his outlook is on philanthropy in education in India, and what inspires him about leading Dalhousie University, and its remarkable relationship with its local community.
Episode 1: How An Accidental Advancement Career led to a Global Network of Colleagues
A Leadership Conversation with James H Moore, President and CEO, University of Illinois Foundation
Jim Moore’s career in advancement had an accidental start: he thought it would be a means into another profession as an athletics administrator. Instead, he became “Intoxicated by the work and by educational advancement,” a field that makes such a difference for our institutions, students, donors and communities. In this conversation Sue Cunningham and Jim discuss his pathway to his current role, the key turning points for him along that journey, and the changes he has seen over the arc of his advancement career. Hear about how the University of Illinois has responded to community needs during the pandemic, and how the three-campus system has approached its campaign activities. This conversation is a must-listen for advancement professionals at all levels of their career – hear about why this work matters, how donors have changed, and the power of the CASE global network.
Leadership Conversations Season 1 Episodes
In this podcast series ‘Voices from the Field’, we will hear from members of our community as they share their knowledge and insights, covering all facets of advancement from a practitioner, leader and industry expert’s point of view. Join Heather Hamilton, Executive Director of CASE Asia-Pacific and Brad Entwistle, Founding Partner of imageseven as they chat with our guests.
Episode 49: A Conversation with Rob Henry – Campaigns in Independent Schools and Philanthropic Trends
Our guest for this episode is CASE’s own Rob Henry, Vice President, Development, Culture, and Talent. Through explaining what diversity, equity, inclusion, and belonging (DEIB) are, Rob highlights their importance to an organisation’s values and net income. Listen in to hear how understanding systemic issues and leadership buy-in are key in successfully integrating a DEIB strategy into an organisation's culture.
For all DEIB resources referenced in this episode, visit the CASE Opportunity and Inclusion Center.
Episode 48: A Conversation with Daniel Martin – Campaigns in Independent Schools and Philanthropic Trends
Our guest for this episode is Daniel Martin, Director of Foundation and Executive Officer at St Aloysius’ College in Sydney, Australia. With over 20 years of experience in philanthropy and engagement in the higher education, medical research, and not-for-profit sectors, hear how Daniel is applying his learnings to a school setting. Listen in as he shares elements of St Aloysius’ College’s upcoming philanthropic campaign, the advantages to a school having a foundation, and philanthropic trends in the schools' sector we can expect.
Episode 47: A Conversation with Natasha Tan – Singapore’s Giving Culture and the CASE Graduate Trainee Programme
Our guest for this episode is Natasha Tan, Assistant Director, Major Gifts at Nanyang Technological University (NTU). Heather and Brad congratulate Natasha on her new role with NTU and discuss the differences between Australian and Singaporean cultures of giving back. Also, hear how her experience in the CASE Graduate Trainee Programme shaped her decision around wanting to make an impact, including ensuring every student gets equal opportunities in educational endeavours.
Episode 46: A Conversation with Fiona Johnston – Sparking Extraordinary Futures
Our guest for this episode is Fiona Johnston, Principal of St Hilda’s Anglican School for Girls in Perth, Western Australia and a member of the CASE Council for Asia-Pacific. Celebrating St Hilda’s 125 years, Fiona shares how reflecting on the school’s history during the process of developing their strategic plan St Hilda’s Reimagined is ensuring graduates are well prepared for the workforce. Listen in to learn about St Hilda’s targeted programmes that aim to inspire women in leadership, as well as how they went about securing philanthropic and corporate partnerships to support their Indigenous students and students interested in science, technology, and engineering.
Episode 45: A Conversation with Mark Sollis – Personalisation and Disruptive Thinking
In this episode, Mark Sollis, Strategist and Creative for the global advancement consulting company, D3 Advancement Studio, shares his passion for personalisation and the reason your stakeholders expect a tailored experience. Hear why disruptive thinking, such as asking ‘what if’ will protect you against behavioural phenomena such as confirmation bias, groupthink, and power dynamics. Listen in to learn about static and dynamic stability in data systems, and how digital engagement should be a feature in any engagement strategy, even in a post-pandemic environment.
Episode 44: A Conversation with Steven Shattuck – How Technology Compliments Your Fundraising Efforts
Our guest for this episode is Steven Shattuck, Chief Engagement Officer at Bloomerang and author of Robots Make Bad Fundraisers: How Nonprofits Can Maintain the Heart in the Digital Age. Steven shares how technology can help build relationships with donors and supporters, and if used incorrectly, can stunt the progression of these relationships and hinder the donor experience. Also, listen in to hear if giving days are effective as a fundraising strategy and what personally donating to your institution can teach you.
Episode 43: A Conversation with Tracy Chalk – Award-Winning Campaigns and a Commitment to the Indigenous Community
Our guest for this episode is Tracy Chalk, Chief Marketing Officer at The University of Newcastle, Australia. Hear about the three campaigns that earned the university one Gold Award, three Silver Awards and one Bronze Award in the 2021 Circle of Excellence Awards. Tracy shares how these campaigns utilised storytelling to connect with their future students, alumni, and the Indigenous and Torres Strait Islander communities, as well as how the university intends to support the advancement of Indigenous education and culture.
Episode 42: A Conversation with Maggy Liu – A Passion for Making an Impact, the CASE Graduate Trainee Programme, and Beyond
Our voice from the field this episode is Maggy Liu, Associate Director of Development at The University of Sydney, Australia. Maggy takes us on her journey of discovering her passion for advancement which was confirmed through her experience with the CASE Graduate Trainee Programme. She also shares her thoughts around what it takes to be an advancement professional during the current pandemic (hint: a passion for making an impact partnered with tenacity and resilience).
Episode 41: A Conversation with Liz Allen – Digital Marketing and International Schools
Our guest for this episode is Liz Allen, Director of Communications and Marketing at Seoul Foreign School in South Korea. Backed by her global career and expertise in digital marketing, Liz shares her insights around social media, including which platforms are best for an institution to connect with current students, alumni, and their community. Furthermore, discover how Seoul Foreign School is showcasing their tradition and history in a modern era using digital media. Lastly, Liz recommends resources that can assist in taking your career global.
Our guest for this episode is Sam Wu, Associate Director of Alumni Giving at Singapore Management University (SMU). Through the efforts of Sam and his team, SMU was awarded Grand Gold in the 2021 Circle of Excellence Awards for their virtual fundraising campaign, SMOO Challenge. Sam shares about the campaign and how it has provided support for students in financial need. Hear his insights on what makes a fundraising campaign successful and what’s new about the SMOO Challenge coming in September 2021.
For this episode we are joined by Freya Harding, Development Coordinator at ClimateWorks Australia. As a participant and then institution mentor for the CASE Graduate Trainee Programme (GTP), Freya shares about her experience that includes a secondment in Mexico, as well as recommendations for future GTP trainees and host institutions. Also, listen in for insights on the relationship between climate change and philanthropy, and the key challenges for environmental charities in Australia.
Our guest for this episode is Cheng Feng, Secretary General at Duke Kunshan University (DKU) Foundation and Senior Director of Development and Alumni Relations at DKU in Kunshan, China. Cheng shares how she went from working in marketing with the world’s largest cosmetic company L’Oréal, to a university that is eight years young. Hear about the general advancement landscape in China and DKU’s vision around educating future leaders to embrace creativity, innovation, and respecting the diverse cultures of the world.
In this episode, Brendan Schneider, Director of Advancement at Sewickley Academy and the Founder and CEO of SchneiderB Media Inc. in Pittsburgh, Pennsylvania, US, shares about the importance of media marketing in schools. Listen in to learn about inbound versus outbound marketing, and the book that Brendan believes all marketing professionals in educational institutions should have on their shelves. Hear recommendations on social media and digital advertising for schools and where marketing and communications professionals can come together as a community. If you would like to learn more about inbound marketing, click here.
Nuzhat Kamran, Director, Office of Advancement at Lahore University of Management Sciences (LUMS) in Pakistan is our voice from the field for this episode. Heather and Brad congratulate Nuzhat on the LUMS national outreach programme Changing Destinies that won the 2021 CASE Platinum Awards - Best Practices in Diversity, Equity, and Inclusion category. She shares how this programme is positively impacting the Pakistani community and her vision, including institutional partnerships. Listen in to hear her insights into the philanthropic landscape of Pakistan and how LUMS navigates this to encourage donors to give.
Toni Lawrence, Director of Advancement at James Cook University (JCU) in Townsville, Australia joins us for this episode. Listen in to find out how Toni took her learnings from her early career work at Wendy Finerman Productions (producers of Forrest Gump and The Devil Wears Prada) and applied them to her roles in advancement. Hear about her experience when moving from a role at a large university in the United States to a smaller Australian institution, and the exciting things to come at JCU.
Episode 34: A Conversation with Nick Jaffer – Fundraising in Asia and Matched Giving
Our voice from the field this episode is Nick Jaffer, President & CEO (Asia Pacific) at Global Philanthropic in Sydney, Australia. Listen in to hear how Nick went from backpacking in Europe to a stint in banking on his way to a 30-year (and counting) career in fundraising. Nick shares the key themes from Global Philanthropic’s recent annual worldwide forum ‘Talking Philanthropy’ which focused on the philanthropic ecosystem in Asia. With a culturally deep-seated notion of giving, hear how a more intentional approach to philanthropy is taking root in the region and why the government is a critical partner in driving this change—in Asia and across the globe.
Episode 33: A Conversation with Adam Ruble – From the CASE Graduate Trainee Programme in Australia to Fundraising and E-sports in the US
Adam Ruble, Associate Director of Development – Student Affairs at Illinois State University, discusses his experience as a participant in the CASE Graduate Trainee Programme and being a fundraiser in both the United States and Australia. Listen in to find out why young advancement professionals are assets and what motivates them to stay within any one institution. Also hear Adam’s insights into the world of e-sports and its untapped potential for educational fundraising.
Episode 32: A Conversation with Lea Sublett – Taking Your Advancement Career Global
We welcome Lea Sublett, Manager of Alumni Affairs at King Abdullah University of Science and Technology (KAUST) in this episode. With a career that has taken her from Australia to Vietnam and Saudi Arabia, Lea shares how a global career enriched with different cultural experiences has been achievable by working within advancement. Also, hear her advice for advancement professionals who want broaden their international experience.
Episode 31: A Conversation with Jay Goulart – The Emergence of Cryptocurrency in Philanthropy
Our guest for this episode is Jay Goulart, founder of Big Philanthropy and former vice president for institutional advancement at Gulliver Prep in Miami, Florida, United States of America, as well as a recipient of the prestigious CASE Crystal Apple Award. Jay shares his first encounter with cryptocurrency and how he received a philanthropic gift in Bitcoin. Hear his insights on how the relationship between cryptocurrency and fundraising is a natural progression for streamlining the transfer of value from donors to institutions.
Voices from the Field Past Episodes
NEW! Episode 4: Voces y Café - A Conversation with Adriana Buiton about the importance of data
Welcome to our fourth episode in Spanish from Latin America of Voces y Café (Voices in the field). In this episode, we invited Adriana Buiton to talk about the importance of data in education. Adriana is the director of advancement services from S. Naval Academy Alumni Association and Foundation, USA.
Episode 3: Voces y Café - A Conversation with Mireya Landacay about virtual events and alumni engagement
Welcome to our third episode in Spanish from Latin America of Voces y Café (Voices in the field). In this episode, we invited Mireya Landacay from UTPL Ecuador, to talk about virtual events and alumni engagement. Mireya is the alumni coordinator in UTPL, she has a lot of experience working with virtual education and UTPL Ecuador is one of the Latin American institutions with more experience in distance education.
Episode 2: Voces y Café - A Conversation with Vielka Morales about challenges in schools
Welcome to our second episode in Spanish from Latin America of Voces y Café (Voices in the field). In this episode, we invited Vielka Morales, from Carol Morgan School, Dominican Republic, to talk about the importance of advancement in Latin America and the challenges in schools. Vielka is the Manager of Advancement and Alumni Relations of Carol Morgan School. She has an experience of many years in advancement and gift campaigns.
Episode 1: Voces y Café - A Conversation with German Campos about professional development in Advancement
This is the first podcast episode in Spanish from Latin America of Voces y Café (Voices in the field), from our new monthly podcast program. We invited German Campos, from Universidad Anahuac, Mexico, to talk about the importance of professional development in the area of Advancement. As an experienced volunteer, German shares his career path through 27 years of experience. He talks about how he started working in this new field for him in that time, what challenges and obstacles he had to face, and the development of Advancement in his university. He also shares how important the role of the president was for achieving this and what successful outcomes he has had as a result of all his training, particularly through CASE events and involvement.