Skip to main content

CASE

CASE

Main Menu

  • Conferences & Training
  • Resources
  • Insights
  • Trending
  • Awards
  • Connect
  • DEIB & Talent
  • About
  • Districts
    • ES
    • Membership
    • Log in
    • Alerts
    • Search
    • Shopping Cart

    Breadcrumb

    1. Home
    2. Surveys
    CASE Insights Survey

    CASE Insights on Alumni Engagement

    CASE Insights on Alumni Engagement
    • Documentation and Support
    • Findings and Reports
    Advertisement
    Read the 2022 Key Findings Leer en Español Log in to Submit Data Email for Your Login

    Key Dates

    • 2022 Key Findings Published May 1, 2023
    • FY2023 Survey Opens September 1, 2023
    • FY2023 Survey Closes December 4, 2023
    • FY2023 Survey Closes (Australia & New Zealand) February 29, 2024

    Activities that are valued by alumni build enduring and mutually beneficial relationships, inspire loyalty and financial support, strengthen the institution's reputation and involve alumni in meaningful activities to advance the institution's mission.

    In 2019, CASE launched a new Alumni Engagement Metrics survey (now called CASE Insights on Alumni Engagement), enabling institutions to measure alumni engagement across four “modes”:  Philanthropic, Volunteer, Experiential, and Communications, with the goal of providing a simple way to capture various types of alumni engagement on an annual basis. These metrics can be applied across the broad range of CASE member institutions in more than 80 countries. 
     

    The survey results:
    • Provide data to inform unified measures of alumni engagement, such as the percentage of alumni engaged in at least one mode.  While CASE seeks to build a methodology for comparison, engagement may include indicators beyond what is included here as well as activities that may never be collected in your system.  Therefore, measures of engagement are indicative rather than definitive.
    • Provide longitudinal data sets as surveys continue.
    • Enable participating institutions to measure and compare metrics across global and aspirational peers year-over-year.
    • Provide data to inform initiatives supporting educational advancement.
    • Help institutional leaders set goals, assess performance, build capacity, and make informed, strategic decisions regarding investments in advancement.
       
    Access to Data  

    CASE member institutions can access and analyze data using the CASE Insights data portal application as a benefit of their CASE membership and will also receive a summary benchmarking report, which provides visualizations and comparisons to like institutions. CASE member institutions who complete the survey may purchase additional services designed to dig deeper into the results, such as strategic benchmarking reports and benchmarking cohorts.  
     

    Support Documentation

    This page includes resources to help you get started, including FAQs and links to three key items: the original Whitepaper describing the framework, the new Guidance Documentation for completing the survey, grids for both versions of the survey to help you organize and store responses.

     

    Contact Staff

    Email [email protected] with questions and/or to let the CASE staff know you want access to the survey and/or the CASE Insights data portal.  If you do not currently have an account, one can be created for you. Training and orientations are available as well, at no charge. Simply request an appointment.

    Take the next steps:

    Square graphic with chart to illustrate a report.

    CASE Insights summary benchmarking reports

    The summary benchmarking report provides a visual representation of year-over-year trends in comparison data.

    • Advancement Services
    • Data Mining
    • Fundraising
    Survey Result
    A graphic of a pie chart

    CASE Insights strategic benchmarking report

    The CASE Insights Solutions team will help you unlock more in-depth resources and learn the stories behind the data with strategic benchmarking reports (formerly known as the Made-to-Order GPS report).

    • Advancement Services
    • Data Mining
    • Fundraising
    Survey Result
    A lightbulb graphic

    CASE Insights Benchmarking Cohorts

    CASE Insights benchmarking cohorts connect you with colleagues to discuss the stories behind the data. Groups are topical in nature and participation fees include both a strategic benchmarking report
    and two attendees at the in-person session.
     

    • Philanthropy
    • Marketing and Communications
    • Alumni Relations

    Tags

    Africa Asia-Pacific Europe Latin America Middle East US/Canada Higher Education College and University Foundations K-12 Other Non Profit Alumni Relations Fundraising Volunteers

    CASE

    CASE
    • CASE Communities
    • Member Login
    • Careers at CASE
    • Terms & Conditions
    • Privacy Statement
    • Staff Intranet
    Connect with CASE
    • Facebook
    • Twitter
    • LinkedIn
    • Instagram

    CASE Member Support
    +1-202-328-CASE [2273]
    support.case.org

    CASE

    CASE
    Close

    Search

    Popular Searches
    Book Advancement events Articles Fundraising Resources CASE Insights Resources Awards CASE Library CURRENTS