• 2020 FreeWill planned giving report: an in-depth look at the biggest trends in legacy giving. FreeWill, 2020. 26 p.
  This is FreeWill's second annual Planned Giving Report. It analyzes data from wills created with FreeWill's free online will-writing tool during the previous year. The report features data on trends across age, gender, marital status, and geography. This year's report also has a section on the effects of the Covid-19 pandemic on planned gifts and nonprofit teams. Also see the 2021 FreeWill Planned Giving Report which analyzes data from June 2020 through May 2021. 
• 2021 Bank of America study of philanthropy: charitable giving by affluent households: full report. Indianapolis: Indiana University Lilly Family School of Philanthropy, September 2021. 115 p.
  This report identifies trends in the giving and volunteering behaviors of affluent individuals and households and includes data on giving during the Covid-19 pandemic.
• 2021 giving report. Boston: Fidelity Charitable, 2021. 39 p.
  This report looks back at how more than a quarter million donors were a sustaining force in philanthropy in a year defined by the COVID-19 pandemic. Dramatic shifts in granting behavior outlined in this report illustrate the ways that Fidelity Charitable donors provided relief to their neighbors and communities.
• 2021 nonprofit pulse: tracking the impact of Covid-19 on nonprofits in Europe. European Fundraising Association, December 2021. 24 p.
  Amid a global pandemic, change has become the world’s new normal. But what does all this mean for nonprofits? Building on our survey from 2020, Salesforce.org and EFA have once again come together to explore the continued impact. This report summarises the headline findings from our 2021 survey, indicating that nonprofit income and donation levels are recovering, but that the pandemic is taking its toll on the sector workforce. (Source: Publisher's description.)
• 2021 women and giving. Boston: Fidelity Charitable, 2021. 19 p.
  Fidelity Charitable conducted an initial survey of 3,055 charitable individuals in March 2020. They then conducted a subsequent survey of nearly 1,000 individuals in January 2021 to detect any shifts in donor attitudes and behaviors related to the COVID-19 pandemic and other events of 2020. 
• Advancement leaders speak 2020: the pulse of higher education fundraisers during a challenging year. Cedar Rapids, IA: Ruffalo Noel Levitz, 2021. 16 p.
  Ruffalo Noel Levitz surveyed hundreds of higher education fundraising professionals to identify fundraising trends, attitudes, concerns, and goals following the Covid-19 outbreak. This report summarizes the results, containing information on how goals did or didn't change, how fundraisers made the pivot to digital, how messaging and tactics were modified, key challenges and opportunities that remain, and priorities for the next fiscal year. 
• Affluent Americans expand generosity during the pandemic. Indianapolis: Lilly Family School of Philanthropy, 2021. 6 p.
  In times of crisis, Americans have historically responded quickly and generously to assist others and address urgent needs. In 2020, the COVID-19 pandemic unleashed severe challenges. Preliminary findings from the 2021 Bank of America Study of Philanthropy: Charitable Giving by Affluent Households show that affluent Americans rose to these challenges in many ways. Some affluent households made unrestricted contributions to nonprofits to sustain operations across a wide variety of causes, and others expanded their generosity with additional forms of charity such as giving directly to individuals and businesses affected by the pandemic. Focusing on the communities in which they live, affluent households often concentrated their giving locally—whether to nonprofits, individuals or businesses.
• Aliabadi, Sonbol. "Students can't wait: supporting vulnerable students' basic needs—amid the pandemic and beyond," Currents 46, no. 6 (November/December 2020).
  Sonbol Aliabadi, executive director of the Sierra College Foundation, discusses the passion and hard work necessary to assist community college students when they need it the most.
• Barnett, Meredith. "Launch lessons: what UC Davis’ virtual campaign launch revealed about the future of online and in-person activities," Currents 47, no. 4 (July/August 2021): 56.
  October 10, 2020 was etched in the minds of many UC Davis staff, alumni, and donors. That was the date the university had planned to publicly launch a US$2 billion campaign. When the pandemic hit, UC Davis’ team launched the campaign online. Here’s what they learned.
• Brown, Helen. "Making remote work work," The Helen Brown Group (July 29, 2021).
  Allowing fundraisers and prospect researchers to work from home is a no-brainer. Old-school ways of insisting that everyone has to be in the office all the time are losing their credibility – and for good reasons.
• Burt, Chris. "Why Giving Tuesday was a smashing success for higher ed," University business (Dec. 7, 2020).
  Solutions provider Anthology says smart, targeted and heartfelt strategies helped generous donations pour in during the COVID-19 pandemic. 
• CAF world giving index 2021: a global pandemic special report. Charities Aid Foundation, June 2021. 22 p.
  CAF has been producing its World Giving Index for more than a decade. The first CAF World Giving Index was published in the wake of the global financial crisis, and now this long running study has given us the opportunity to look at how a new global crisis – the Covid-19 pandemic – has impacted giving around the world. 
• Candid. Funding for coronavirus (COVID-19): philanthropy's response to the novel coronavirus (COVID-19).
  This resource page from Candid compiles funding and grant distribution news related to the coronavirus pandemic. 
• "Coronavirus/COVID-19 resource guide," AFP  (March 19, 2020).
  A compilation of resources about fundraising and COVID-19 from the Association of Fundraising Professionals.
• "Covid-19 coverage: fundraising events," Chronicle of philanthropy.
  This collection of articles from The Chronicle provides case studies and advice for planning and executing fundraising events during the coronavirus pandemic.
• COVID-19, generosity, and gender: how giving changed during the early months of a global pandemic. Indianapolis: IUPUI Women's Philanthropy Institute, September 2020. 26 p.
  This report explores how women and men gave in response to the pandemic and how their overall giving changed during spring 2020.
• "Covid-era fundraising by big charities: special report," Chronicle of philanthropy (Oct. 28, 2020).
  During the worst economic downturn since the Great Depression, giving has skyrocketed at food banks and other charities that serve people in need. But fundraising has also shot up at many groups that don’t have a direct connection to the crises of 2020, according to a new Chronicle survey of large charities. This special report has details on fundraising trends during the first half of 2020, fundraisers' worries about 2021, how big charities are faring, mixed results of virtual events, and changing fundraising strategies.
• Daniels, Alex. "Nonprofits welcome billions in pandemic giving but wonder if support will last," Chronicle of philanthropy (March 3, 2021).
  According to data from the Center for Disaster Philanthropy and Candid, the philanthropic response to Covid-19 reached $20.2 billion last year, a record response. Early signs indicate that many foundations are likely to fall back to their old ways as the pandemic wanes.
• Di Mento, Maria. "Clear communication is essential to keep pandemic-weary big donors engaged and giving," Chronicle of philanthropy (Nov. 17, 2021).
  The Covid-19 pandemic has left many people burned out, and this includes wealthy donors who have been approached again and again by charities seeking major gifts. Maintaining open lines of communication and stewarding these donors with a personal touch is essential for maintaining good relationships.
• Di Mento, Maria. "Houston Ballet's charity ball offers a blueprint for pandemic-era hybrid events," Chronicle of philanthropy (June 11, 2021).
  The March 6 event, which included small parties at private homes in addition to a virtual program, raised $850,000 for the dance company.
• Di Mento, Maria. "How to connect with prospective major-gift donors now," Chronicle of philanthropy (March 16, 2021).
  The Chronicle's Ask an Expert series answers reader questions with advice from experts in the field. In this edition, The Chronicle shares advice on how to connect with new major donor prospects at a time when in-person visits remain tricky and virtual meetings are still common.
• Di Mento, Maria. "Winning big gifts—from a distance: during Covid-19, fundraisers are turning to technology to interact with wealthy donors," Chronicle of philanthropy (May 27, 2020). 
  Major-gift fundraising is usually a high-touch endeavor, but because of the pandemic, fundraisers are turning to digital tools to interact with wealthy prospects.
• An evolving fundraising climate: CCS Philanthropic Climate Survey, Edition IV January 13–January 21, 2021. CCS Fundraising, 2021. 26 p.
  This report is based on a survey of more than 1000 respondents from across the nonprofit sector. It provides insights into how the coronavirus pandemic affected fundraising in 2020, expectations for fundraising in 2021, success levels for virtual events and virtual major gift solicitations, current practices and future plans for remote work, changes to cases for support, and intentions to hire fundraising staff in 2021.
• "Fundraising in a time of crisis: SOFII’s guide to navigating tough times," SOFII (last updated June 30, 2022).
  The Showcase of Fundraising Innovation and Inspiration (SOFII) shares a compilation of resources on fundraising during times of global crisis. Many of the resources focus on the Covid-19 pandemic.
• Future-proofing nonprofits for the post-pandemic world. Alexandria, VA: Charities Aid Foundation, 2021. 12 p.
  As the one-year anniversary of the pandemic approaches, this report takes account of charities around the world that have been performing their duties under extreme pressure. While many organizations have been forced to close during the past year, those with sustained operations have shown remarkable grit and determination in the face of new challenges caused by the COVID-19 virus. In its sixth COVID-19 survey from December 2–16, 2020, CAF America, in partnership with Indiana University Lilly Family School of Philanthropy and The Resource Alliance, polled 805 charitable organizations representing 152 countries to learn about the skills these resilient charities have relied on to persevere and those they are focused on strengthening as they continue to provide services through the pandemic and strive to emerge stronger than before.
• "Giving USA 2021: In a year of unprecedented events and challenges, charitable giving reached a record $471.44 billion in 2020," Lilly Family School of Philanthropy news (June 15, 2021).
  While a strong year-end stock market and giving in response to COVID-19 and racial justice efforts drove growth in contributions, a tumultuous year created an uneven picture. 
• Haynes, Emily. "After a year of zoom galas, are charities and donors ready to party – and attend other events – in person?" Chronicle of philanthropy (May 26, 2021).
  Nonprofits are beginning to plan in-person events. This article takes a look at some of the challenges.
• Haynes, Emily; Stiffman, Eden. "Crises shape charities’ GivingTuesday appeals," Chronicle of philanthropy (Nov. 18, 2020).
  2020's GivingTuesday will take place on December 1. Many nonprofits are tailoring their messaging around the Covid-19 pandemic and economic recession.
• Haynes, Emily. "Giving increased the last 3 months of 2021 over the same period in 2020," Chronicle of philanthropy (April 20, 2022).
  According to data from APF and GivingTuesday's Fundraising Effectiveness Project, overall giving rose 2.7 percent while the number of donors fell 5.7 percent during the last three months of 2021 compared to the last three months of 2020. 
• Haynes, Emily. "Pandemic has changed giving strategy for many rich people, and some plan to donate more," Chronicle of philanthropy (May 23, 2022).
  According to a new survey from BNY Mellon, 68 percent of wealthy donors plan to increase their giving over the next two years.
• Haynes, Emily. "A quarter of alumni supported their alma maters this year, survey says," Chronicle of philanthropy (Oct. 28, 2020).
  According to a study from the education technology firm Anthology, one-quarter of college alumni indicated they had made a gift to their institution this year. The survey also found that virtual events are more appealing to alumni than they were before the pandemic. The national survey of more than 17,360 graduates of four-year colleges was conducted in June, August, and September of 2020.
• Kihlstedt, Andrea; Eisenstein, Amy. "Q&A: Do capital campaigns make sense in a time of crisis?" Candid blog (May 20, 2021).
  Takes a look at how the Covid-19 pandemic has affected fundraising campaigns and shares advice on how campaigns should be handled during times of crisis.
• Koo, Andrew; Cipollini, Ben. Giving in unprecedented times: a look back at 2020 U.S. giving data and trends. Giving Tuesday, 2021. 36 p.
  In the United States, total giving to charitable organizations increased in 2020, but there were clear winners and losers. This report reviews the trends.
• "Lessons from the pivots," Currents 48, no. 3 (May/June 2022): 11.
  Institutions around the globe shifted fundraising efforts in 2020 and 2021 to support essential workers, medical research, and student needs. Here are four principles from 2021 Circle of Excellence Awards winners that can apply to campaigns beyond the pandemic. 
• Lessons learned about the annual fund during a worldwide crisis [CASE webinar]. Washington, DC: Council for Advancement and Support of Education.
  This presentation will discuss the tools and techniques you should be using to communicate effectively with your donors and how the fundraising landscape has changed since the coronavirus pandemic.
• Lilly Family School of Philanthropy. Philanthropy and COVID-19.
  This resource page from IUPUI's Lilly Family School of Philanthropy compiles blog posts, free weekly webinars, podcasts, and talking points about COVID-19 and its effects on philanthropy and fundraising.
• Lively, David. "Major gift fundraising during COVID-19: trends and takeaways," CASE blog (Jan. 12, 2021).
  At its core, fundraising—particularly raising major gifts—is a relationship-driven endeavor. But personal relationships are hard to manage in a global pandemic, challenging fundraisers around the globe to consider how COVID-19 has impacted our work. Specifically, what are the tangible short- and long-term impacts of the coronavirus era on our fundraising and how can we address these specific challenges? More importantly, how can we learn from them?
• Lukacs, Caitlin. "The future of advancement: working through a pandemic creates space for creativity and innovation that could have lasting effects," Currents 46, no. 4 (July/August 2020): 36-41.
  Leaders in each of the pillars of advancement–fundraising, communications and marketing, alumni relations, and advancement services–from different types of schools discuss the ways the global pandemic has changed their work, the way they connect with their colleagues and constituents, and what it might mean for the future of education.
• Major donors + digital [CASE webinar]. Washington, DC: Council for Advancement & Support of Education.
  This CASE webinar recording features as speakers Michelle Clark, associate vice chancellor of advancement strategy and administration at Texas Christian University; Chris Snavely, managing partner at Ovrture; and Charlie Melichar, senior consultant & principal of strategic communications at Marts + Lundy. During the COVID-19 pandemic, it became more and more clear that the old way of engaging donors no longer holds water. Our new, physically distant reality is the demise of static, one-size-fits-all, print-centric thinking. In this webinar, you will learn how TCU proactively addressed the need to step away from tradition and embrace a digital-first approach to engaging major donors and prospects by using the Ovrture platform. 
• Martin, Jeff. "How 104 advancement shops have weathered a bleak start to FY2021," EAB insights (Feb. 3, 2021).
  EAB analyzed fundraising performance data from 104 advancement teams across the US and Canada. Notable trends include a slowdown in major gift activity and a drop in the number of donors, but for one third of institutions there was a growth in total dollars raised.
• The missing middle part III: a snapshot of middle donor fundraising late 2020 / early 2021. Sea Change Strategies, 2021. 21 p.
  Middle donor fundraising continues to evolve in sophistication. This paper, the third in a series, highlights how middle donor fundraising fared during the Covid-19 pandemic in late 2020 in early 2021.
• Parks, Dan. "Some grant-making changes made during pandemic are going away," Chronicle of philanthropy (Nov. 16, 2021).
  A foundation survey from the Center for Effective Philanthropy has found that many foundations changed their grantmaking practices in 2020 in response to the Covid-19 pandemic. However, only 21 percent of foundations have sustained all of those changes in 2021. The full report is available at Foundations Respond to Crisis: Lasting Change?
• Parks, Dan. "What fundraisers are doing as the pandemic eases," Chronicle of philanthropy (March 15, 2022).
  According to a survey from the Association of Fundraising Professionals, fundraisers are rethinking how they do their jobs with many focusing on donor retention, less reliance on direct mail, and staff retention in the midst of the Great Resignation. 
• Perlmutter, David D. "Admin 101: our shift to remote fund raising," Chronicle of higher education (March 30, 2020).
  Fundraising is as important as ever for colleges and universities, and there is a need to continue conversations with donors, even if those communications can't take place in person at the moment.
• Safe and responsible fundraising for the future: lessons from the coronavirus pandemic. Fundraising Regulator (Oct. 31, 2022).
  The UK's Fundraising Regulator shares lessons learned from the pandemic and recommendations for future fundraising activity as Covid-19 variants continue to circulate. 
• Sametz, Roger. "How can colleges engage accepted students and how can fundraisers strike the right tone during COVID-19?" CASE District I blog (April 15, 2020).
  Offers advice for admissions professionals, development professionals, and communications staff for how to respond to the challenges presented by COVID-19.
• Schohl, Lisa. "How to thank donors during a crisis," Chronicle of philanthropy (July 21, 2020).
  Tips from fundraising experts on how to stay in touch with and thank donors during a crisis so that they'll keep giving even after the crisis ends. Discusses examples for the COVID-19 pandemic.
• Schohl, Lisa. "Major-gift fundraising during crisis: tips from experts," Chronicle of philanthropy (Oct. 14. 2020).
  Major gift fundraisers are finding creative ways to cultivate key supporters and bring in large gifts in spite of the challenges presented by the COVID-19 pandemic. 
• Sharma, Yojana. "COVID-19 triggers huge rise in donations for research," University world news (Jan. 13, 2021).
  The report Pandemic Philanthropy by Bridge Consulting reveals that the Covid-19 pandemic sparked a significant increase in large private philanthropic gifts from billionaires and corporate charitable foundations in China. Much of the giving was directed towards research and development of vaccines, antiviral drugs, and other treatments being developed by teams of scientists throughout China but particularly at elite universities and research centers. 
• Snyder, Ann. "Advancement as a safeguard against future uncertainty," Independent school (Spring 2021).
  Ann Snyder, Senior Director, Communities Engagement at CASE, examines how school advancement teams can play a pivotal role in difficult times, including moving forward from the Covid-19 pandemic. 
• "Special report: a new world," Chronicle of philanthropy (March 31, 2020).
  In this collection of articles, The Chronicle explores key changes affecting the nonprofit sector as a result of the coronavirus pandemic. Includes articles on volunteers, staffing, revenue and budgetary issues, crises response, and giving trends.
• Stiffman, Eden. "Planned-gift donors are pledging bigger gifts during the pandemic, new report says," Chronicle of philanthropy (Nov. 19, 2020).
  Donors are showing increased interest in nearly all types of planned giving, and many are increasing the size of those deferred donations, according to a survey from the fundraising consultancy Marts & Lundy and the National Association of Charitable Gift Planners.
• Tipping point: aligning with supporters in a changing world. Blackbaud, 2021.
  This report from Blackbaud seeks to answer three main questions: How did donor and organization behavior change over the past two years? What clues might these insights provide us for the future? How do nonprofits need to prepare for the changing fundraising environment? Blackbaud interviewed 1,168 nonprofit professionals and 1,024 donors to a variety of causes.
• Understanding philanthropy in times of crisis: the role of giving back during COVID-19. Indianapolis: Lilly Family School of Philanthropy/Salesforce, November 2021. 42 p.
  The COVID-19 global pandemic and associated health, economic, and social effects have profoundly impacted multiple aspects of philanthropic giving. Based on newly collected data, this report supplies key insights into who, how, and why individuals and corporations in the United States gave during the early stages of the pandemic through the end of 2020. 
• Ware, Andy. "The outlook for charitable giving," Lilly Family School of Philanthropy blog (Feb. 29, 2021).
  This post explores the outlook for charitable giving in 2021 and 2022 using the Lilly Family School of Philanthropy's forecasting model, and by providing information about how broad economic conditions may alter the philanthropic landscape.
• Wawzenek, Bryan. "Adapting in advancement: how advancement teams are meeting the challenges of the pandemic at the beginning of the traditional school year," BriefCASE (Sept. 16, 2020).
  In North America, the beginning of the fall semester has been rife with controversy, COVID-19 outbreaks, and an increased focus on health and safety. How are advancement professionals adapting to the situation, what about their job duties has changed, and how are they balancing the short-term needs of constituents with the long-range goals of their institutions?
• Whitford, Emma. "Advancement shops go digital," Inside higher ed (Feb. 23, 2021).
  Before the pandemic, higher education fundraisers relied on in-person meetings and events to cultivate relationships with donors and solicit money. The coronavirus pandemic has forced advancement offices to learn how to do these things remotely and online.
• Also see COVID-19 Resources from CASE Educational Partners.

Subject Guide: Fundraising During a Recession

The CASE Library has developed this resource collection which includes reports on demographic data and information on the recruitment, hiring, and retention of diverse staff.

• Gurvis, Sandra. "Fundraising during a crisis: can you still raise money during a scandal? Absolutely. Here's how," Currents 42, no. 2 (March 2016): 18-25.
  A controversial decision or scandal can cause donors and alumni to revolt and withhold gifts. Mix a volatile situation with social media chatter and emotionally attached alumni, and a reputational crisis can hit any institution. But institutions can keep catastrophe from harming fundraising. The key is to maintain donors' trust by knowing what, when, and how to communicate with them.
• Hall, Holly. "After early stumble, Penn State offers lessons for fundraising in crisis," Chronicle of philanthropy (May 18, 2014).
  In spite of the Jerry Sandusky scandal that broke in 2011, Penn State was able to meet and surpass its capital campaign goal by April 2014. This article describes how the university handled the crisis after early mistakes.
• Jarvis, Will. "After scandals explode, universities often raise more money than ever before. Why?" Chronicle of higher education (Aug. 14, 2019).
  While headline-grabbing scandals involving rogue administrators and structural failures often generate steep legal fees, criminal charges, and public outrage, high-profile universities have seen donations—and sometimes enrollment—rise in the aftermath.
• Also see the Library's Subject Guide: Controversial Gifts.

• Blakewell, Thomas. "Practitioners' guide: fund raising when the weather is foul: are there limits to fund raising during times of trouble?" International journal of educational advancement 5, no. 2 (August 2005): 357-369.
  This article makes the argument that it is possible to raise money during times of trouble. It identifies different types of fundraising storms, how donors respond to crises, and what the president, board, and donors need from advancement professionals in times of trouble.
• Gardner, Brian. "Managing adversity in a fundraising campaign," Journal of education advancement & marketing 1, no. 1 (Spring 2016): 35-42.
  Successful higher education fundraising campaigns begin with effective planning, but they are eventually realized by effective response to adversity. Whether circumstances include a public scandal or a decrease in morale due to stalled campaign momentum, every fundraising effort will experience its own unforeseen headwind. The advancement organization's capacity to respond, or its resilience, plays a key role in the eventual success of its campaign. This paper references both high-profile scandals and first-hand cases of campaign plan deviation that negatively impacted fundraising success and cites core management studies and principles to illustrate appropriate organizational effectiveness to better prepare campaign planners and practitioners in the aftermath of such circumstances.
• Haynes, Emily. "Coast Guard charity's shutdown drive offers lessons in crisis fundraising," Chronicle of philanthropy (Feb. 6, 2019).
  In December 2018, a U.S. federal government shutdown left Coast Guard members without pay. Retired Rear Admiral Cari Thomas and the nonprofit she leads, Coast Guard Mutual Assistance, started a successful fundraising campaign to help Coast Guard members make ends meet. This article offers key takeaways from the campaign. 
• Klein, Kim. Fundraising in times of crisis. San Francisco: Jossey-Bass, 2004. 192 p.
  In today's challenging times, nonprofits find themselves grappling with the threat of economic recession, the ongoing war on terrorism, government cutbacks in social services, and a wave of organizational scandals. Groups everywhere are straining to keep up with the increased demand for their services while struggling to generate funding. This book includes checklists, tips, action steps, and examples to walk you through the process of self-assessment and map out a road to recovery. 
• Klein, Kim. Reliable fundraising in unreliable times: what good causes need to know to survive and thrive. San Francisco: Jossey-Bass, 2009. 282 p.
  Fundraising consultant and author Kim Klein shares strategies for creating a resilient fundraising program, including practical strategies to survive and thrive in the short- and long-term. The book is filled with hands-on advice for nonprofits on how to create and expand an individual donor base, time management techniques for fundraisers, how to deal with crises and scandals, and why organizations need to embrace generational change. 
• Koenig, Rebecca. "5 ways to raise money when donors are consumed by nonstop news," Chronicle of philanthropy (Feb. 16, 2017).
  Maintain good relationships with current donors, keep asking for money, prepare for the day when your work will get more attention, and look at the big picture to build relationships with other groups and find new donors.
• Lindsay, Drew. "Advice from a top gift officer: 5 lessons learned from a crisis," Chronicle of philanthropy (May 17, 2018).
  Development executive Stacey Sickels Locke, who helped Sweet Briar College raise money after it was at risk of permanently closing, shares her top five lessons for fundraising during a crisis.
• "Managing your annual fund during a crisis," Annual Giving Network (Feb. 23, 2020). 
  This article discusses crisis response strategies for annual giving programs to help them succeed in spite of major challenges like natural disasters, campus emergencies, and institutional scandals.
• Oguntoyinbo, Lekan. "Ins and outs: fundraising momentum can stall as donors take a wait-and-see approach toward new leaders," Currents 38, no. 2 (February 2012): 28-33.
  When managed effectively, a change in leadership can enhance rather than hurt an institution's fundraising efforts. A successful leadership transition requires, among other things, constant, honest communication with key donors.
• Simmons, Holly Leber. "Stepping up in solidarity: American University of Beirut tells alumni and friends, 'thank you for giving'," Currents 48, no. 4 (July/August 2022): 11.
  A giving year was never the plan for the American University of Beirut in Lebanon. But after an unprecedented series of challenges in 2020—including COVID-19; devaluation of the country’s currency; and, according to the BBC News, “one of the biggest non-nuclear explosions in his­tory”—there was no choice but to respond. 
• Zeigler, Elizabeth. "Stewarding donors through crisis," CASE District I blog (Feb. 18, 2020).
  Tailored and targeted donor communications are integral to a crisis response and management strategy. Here are a few tips to keep in mind when developing or implementing crisis response, communications, and management strategies for your top donors.