1:00-2:30 PM
Welcome, Introductions and Opening Key Session

The Cost of Missing Something

Data-driven decision making is a very popular buzz phrase, but there is such a thing as a bad decision made by data. Tricia Wang demystifies the pitfalls of big data and shares her thoughts on how integrating "thick data" can help us avoid bad decisions, and thrive in the unknown.

Tricia Wang, Co-Founder, Sudden Compass, and Global Tech Ethnographer

2:30-3:00
Marketplace Opens

3:00-4:00
Key Session

So You Want to Talk About Race: The Conversations We Aren't Having—But Need to Have— to Advance Our Institutions

Higher-education students and faculty are often on the vanguard of social movements, not least because college is often the first time people from different backgrounds are brought into contact in meaningful and sustained ways. As the United States reckons with the legacy of slavery and segregation and the ongoing reality of racial injustice, Europe grapples with ever-growing waves of immigration from Africa and the Middle East, people with cultures and religions vastly different from those of once homogenous European societies. In this context, it is important that higher education advancement leaders deepen their understanding of race, culture and inclusion and their capacity to engage in challenging conversations across human differences

Writer and activist Ijeoma Oluo, author of So You Want to Talk About Race, addresses a range of urgent, charged topics: the n word, intersectionality, eurocentrism, white privilege, microaggressions, and why we need to be able to discuss them.

Ijeoma Oluo, Writer, Speaker, Internet Yeller

4:15-4:45
Refreshment Break in the Marketplace

4:45-5:45 
Concurrent Sessions

5:45-6:45
Welcome Reception

6:45
Marketplace Closes for the Day
Conference Adjourns for the Day
Dinner on your own

7:45-8:45 AM
Breakfast in the Marketplace

8:45-10:00
Executive Education Sessions (repeat at 10:30 AM)

• Making Your Work (More) Meaningful
  80,000 hours. That’s decent estimate of the amount of time you’ll spend at work in your lifetime. Given the time we invest, most of us want work that is personally meaningful – that is, work that is engaging and worth doing. However, Gallup suggests that approximately 87% of workers are not engaged in the work that they do. In this session you’ll learn of the two biggest barriers to meaningful work, and how to overcome them. You’ll also come to understand the 6 major pathways to meaningful work, which path(s) you prefer, as well as how to use this information to better motivate yourself -- as well as your team -- by making work more meaningful. 
  Michael Pratt, O’Connor Family Professor, Management & Organization Development, Carroll School of Management, Boston College
• Addressing Historical Injustices at Modern Universities
  When the values of an institution don’t align with the its actions in the past, what are the best actions to take to acknowledge, repair and respect injured parties and heal our communities? Melissa Nobles’ research and teaching have focused on the comparative study of racial and ethnic politics and issues of retrospective justice. Drawing from this background and her work presented in The Politics of Official Apologies, she will help participants understand a way forward.
  Melissa Nobles, Kenan Sahin Dean of the School of Humanities, Arts, and Social Sciences, & Professor of Political Science, Massachusetts Institute of Technology
• Decision Aids to Improve and Reduce Bias in Personnel Decisions
  Even well-intentioned experts are susceptible to many cognitive and social biases that subtly influence their decisions. Discover what decisions we make well, how bias seeps into our decisions, and learn how to use simple tools that improve many complex decisions made in our professional and personal life, from whom to hire and promote to which home to choose.
  Carey Morewedge, Professor, Questrom School of Business, Boston University. 

10:00-10:30
Refreshment Break in the Marketplace

10:30-11:45
Executive Educations Sessions Repeated

• Making Your Work (More) Meaningful
  80,000 hours. That’s decent estimate of the amount of time you’ll spend at work in your lifetime. Given the time we invest, most of us want work that is personally meaningful – that is, work that is engaging and worth doing. However, Gallup suggests that approximately 87% of workers are not engaged in the work that they do. In this session you’ll learn of the two biggest barriers to meaningful work, and how to overcome them. You’ll also come to understand the 6 major pathways to meaningful work, which path(s) you prefer, as well as how to use this information to better motivate yourself -- as well as your team -- by making work more meaningful. 
  Michael Pratt, O’Connor Family Professor, Management & Organization Development, Carroll School of Management, Boston College
• Addressing Historical Injustices at Modern Universities
  When the values of an institution don’t align with the its actions in the past, what are the best actions to take to acknowledge, repair and respect injured parties and heal our communities? Melissa Nobles’ research and teaching have focused on the comparative study of racial and ethnic politics and issues of retrospective justice. Drawing from this background and her work presented in The Politics of Official Apologies, she will help participants understand a way forward.
  Melissa Nobles, Kenan Sahin Dean of the School of Humanities, Arts, and Social Sciences, & Professor of Political Science, Massachusetts Institute of Technology
• Decision Aids to Improve and Reduce Bias in Personnel Decisions
  Even well-intentioned experts are susceptible to many cognitive and social biases that subtly influence their decisions. Discover what decisions we make well, how bias seeps into our decisions, and learn how to use simple tools that improve many complex decisions made in our professional and personal life, from whom to hire and promote to which home to choose.
  Carey Morewedge, Professor, Questrom School of Business, Boston University. 

Noon-2:00 PM
Awards Luncheon and Annual Membership Meeting

2:00-2:30
Dessert Reception in the Marketplace

2:30-3:45
Concurrent Sessions

3:45-4:00
Refreshment Break in the Marketplace

4:00-5:15
Key Session

Engines of Social Mobility: How Education Does—and Doesn't—Transform Communities

According to the Brookings Institution, relative social mobility—or moving from the bottom to the top income quintile—is lower in the United States than in other nations. And while most children born in 1940 were more prosperous than their parents at the same age, the same is not holding true for those born in 1980. A group of researchers from Stanford, Brown, and UC Berkeley have used big data to show how college education levels the playing field, which can have outsize benefits for the poorest Americans. This panel discussion includes a presentation of data from the Equality of Opportunity Project (now Opportunity Insights, based at Harvard) and a lively discussion of how postsecondary institutions can harness the findings to improve access, mitigate inequality and create a stronger economy.

Speaker: Raj Chetty, William A. Ackman Professor of Public Economics, Harvard University
Moderator: David Leonhardt, Columnist, The New York Times
Panelists: Nancy Cantor, Chancellor, Rutgers University Newark; Raj Chetty, William A. Ackman Professor of Public Economics, Harvard University; and Kim Wilcox, Chancellor, University of California, Riverside

5:15-6:15
Reception in the Marketplace

6:15
Marketplace Closes for the Day
Conference Adjourns for the Day
Dinner on your own

7:30-8:30 AM
Breakfast in the Marketplace

8:30-9:30
Key Session

Addressing the Public Perception of Higher Education: A Leadership Conversation

Higher education’s sometimes-negative public perception requires us to consider how we might lead differently and respond to criticism with greater transparency.  The international leadership panel of presidents, moderated by CASE President and CEO Sue Cunningham, will discuss how to improve the public’s understanding of the vital role our institutions play as vehicles for transforming lives and society. The panel will focus on the role senior leaders play in this conversation, and will explore effective methods to improve both how we communicate about what we do, and what we might do differently in response to the public’s genuine concerns. On a more personal note, we hope panelists will share what inspires their leadership and what resources they seek when leading during challenging times.

Moderator: Sue Cunningham, President & CEO, CASE,
Panelists: Robert A. Brown, President, Boston University; Fernando León-García, President, CETYS University System; and Carolyn Stefanco, President, The College of Saint Rose

9:30-10:00
Refreshment Break in the Marketplace

10:00-11:00
Closing Key Session

A Quiet Revolution: Changing How We Work, Lead and Innovate

Did you know that many of the most effective business and political leaders possess traits typically associated with introverts (e.g., “soft-spoken,” “quiet,” “thoughtful”) Did you know that some of our most creative and innovative moments come during times of solitary introspection, as opposed to in group or team settings?   As todays leaders are all too aware, one of the central challenges of any business is to bring out the best in its employees—employees of vast and varied personality types and abilities.  This is true regardless of institution—military, government, private or public.  Drawing on years of research and the latest in neuroscience and psychology, Susan Cain—best-selling author, Co-Founder of Quiet Revolution, and renowned expert in leadership and innovation—delivers an enlightening, relatable and practical presentation that will radically change your view of the best way to develop leaders, manage teams, make smart hires and stimulate innovation.

Susan Cain, Author of Quiet: The Power of Introverts in a World That Can't Stop Talking

11:00
Summit Adjourns

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