Programme
Wednesday, June 26, 2024
Welcome
Plenary
10:15 AM - 11:00 AM GMT
Plenary- Can't get no (donor) satisfaction? Here's how we started measuring…..
Join Emily and Jenny to learn about the model The Prince's Trust developed to measure donor satisfaction consistently across major giving, corporate, trusts, events and individual giving. You will hear about the approach, implementation and the impact of the model, as well as any learnings, and any tips on how to implement it successfully.
Speakers: Jenny Barker, Senior Head of Supporter Experience and Data, The Prince's Trust, Emily Bush, Alumni and Supporter Experience Manager, London School of Economics and Political Science
Plenary
11:30 AM - 12:15 PM GMT
Plenary- Celebrating and re-engaging donors: the role of Donor Relations and the importance of teamwork
With a capital campaign on the horizon, the fifth anniversary of our last campaign offered an opportunity to re-engage previous supporters. Initially focusing on major donors, by working together we achieved so much more.
Join us to explore the importance of stewarding donors and fostering internal relationships for fundraising success.
Speakers: Sophie Wright, Donor Relations Officer, University of Southampton, Felicity Hills, Donor Relations Manager, University of Southampton
Roundtable
Roundtable
Roundtable
12:15 PM - 1:15 PM GMT
Trios
This session is your chance to meet new people and make connections in small groups of three (hence, Trios!). Using the conversation prompts provided (or your own), you’ll have great conversations in this fun, fast-paced session. Get ready for Trios to be your new favourite way to network!
Speakers: Felicity Hills, Donor Relations Manager, University of Southampton
Plenary
Breakout Session
Breakout Session
3:00 PM - 3:45 PM GMT
Breakout session- Small Team, Big Impact: Strategies for Success
Join us to explore the dynamic world of stewardship from the perspective of working in a small team - but delivering big! In this session, we'll delve into the unique challenges and opportunities faced by working in a small team and share our strategies for achieving remarkable results with limited resources. Whether you're working solo or a leader aiming to support solo team members, we’ll share valuable insights into what works for us.
Speakers: Anna Brandeburger, Donor Relations Officer, SOAS University of London, Sunny Tailor, Stewardship and Donor Relations Manager, Lancaster University
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