
Programme
Wednesday, April 9, 2025
Welcome
9:30 AM - 9:45 AM CET
Welcome from Chalmers, CASE Director and Conference Chairs
Speakers: Pamela Agar, Co-Executive Director - Europe, Council for Advancement and Support of Education, Morten Hilt, Head of Alumni, Norwegian School of Economics, NHH, Norway, Annika Linna, Head of Alumni Engagement, Aalto University, Finland
Plenary
9:45 AM - 10:15 AM CET
Chalmers - a globally outstanding university of technology, for a better world!
Chalmers has set off on a journey towards excellence. With the ambitious vision – Chalmers, a globally outstanding university of technology for a better world, the aim is to take the lead in securing Sweden’s place at the forefront of technology and innovation by the early 2040’s. Attracting top international talent and raising academic quality to the highest European level while also maintaining and strengthening the university’s successful and effective utilization are important parts of our strategy going forward. Chalmers’ unique position as a foundation-owned university with a corporate structure of subsidiaries is a key factor for success and advancement is bound to play an important role in raising our unrestricted internal base funding through a combination of growing the Foundation’s capital, developing commercial operations and fundraising.
Speakers: Fredrik Nilsson, Vice President for Campus Development, Vice-CEO, Chalmers Foundation, Sweden
Breakout Session
10:45 AM - 11:45 AM CET
Behind the Scenes of Major Alumni Events: Successes, Challenges, and Takeaways
In this session, LUT University (Finland) and Vilnius University (Lithuania) will share their experiences hosting two major alumni events: the LUT Homecoming Day and the VU Alumni Festival'24.
The LUT Homecoming Day occurred on April 13, 2024, at the Lappeenranta campus and attracted over 2,000 alumni. This major alumni event was about showing our appreciation and fostering cooperation—to strengthen our alumni's role as active members of LUT University. This breakout session presents the story of our first Homecoming Day.
The VU Alumni Festival'24 brings together over 2,000 Vilnius University alumni. It marked the first large-scale alumni gathering in years, with the primary goal of welcoming alumni back to the University, rekindling connections, and highlighting the importance of the alumni community to Vilnius University.
During this session, we will delve into:
• The goals and starting points set for each event
• Practical strategies for marketing to alumni
• Key elements of the on-campus experiences
• Lessons learned and key takeaways from organizing large-scale events
We will also share practical insights, including the do's and don'ts of planning major alumni events, best practices, and the challenges we faced along the way. Our aim is to provide valuable lessons from our successes and mistakes so that attendees can avoid common pitfalls and build even more successful alumni engagement initiatives.
Join us to gain actionable insights and inspiration for creating impactful and memorable alumni experiences!
Speakers: Päivi Mäkitalo, Alumni Relations Coordinator, LUT University, Finland, Anni Hänninen, Communications Coordinator, LUT University, Finland, Julija Jarutytė, Alumni Relations Coordinator, Vilnius University, Lithuania, Jevgenija Avedenij, Head of Partnership Development Department, Vilnius University, Lithuania
Breakout Session
10:45 AM - 11:45 AM CET
Siri, bring alumni back to campus!
Are you curious about how artificial intelligence could enhance your alumni relations and fundraising—but unsure where to start? This session is designed for those just starting their AI journey. We’ll break down simple, practical ways AI can support your everyday activities, share real-life examples from university advancement, and create a space to exchange ideas with peers. Leave feeling inspired, equipped with actionable steps, and ready to explore how AI can help you connect, communicate, and succeed in new ways!
Speakers: Anita Straujuma, Executive Director, Riga Technical University, Latvia
Breakout Session
10:45 AM - 11:45 AM CET
The World’s First Charity Stock Index—The SSE 500
Entertainment and gamification have been the signature approach of SSE Riga’s donation campaigns for over a decade. In 2024, the school reached a new milestone with the launch of the IQ Fund—SSE 500, a creatively engineered initiative that introduced dynamic pricing into a unique charity stock market game. This innovation ignited the most competitive alumni engagement to date, achieving the annual scholarship funding goal in just two weeks.
This presentation will reveal the key insights, strategies, and creative tactics behind this success, delivered by Kristaps Silins—the most awarded brand strategist in the Baltic States and a Board Member at SSE Riga Foundation. Kristaps has led the strategic vision behind SSE Riga’s fundraising innovation for more than a decade, and this session offers a behind-the-scenes look at what makes alumni donor engagement not just effective, but unforgettable.
Speakers: Kristaps Silins, Foundation Board Member, Stockholm School of Economics (Riga), Latvia
Campfire Discussion
1:00 PM - 2:00 PM CET
Campfire discussions
The campfire sessions are facilitated discussions on a given topic. Please choose one from the list below.
Campfire Discussion
1:00 PM - 2:00 PM CET
CRM Systems
Do we need CRM systems when we work with alumni and external relations? If we work with a CRM system we need a god practice to handle all the data. How do we handle GDPR? How do we structure data about alumni and external relations? How do we work with fundraising processes?. How do we integrate to student service systems and other systems? During the discussion we will look answers to all these and other related questions. We will share our experience and reporting good practices.
Speakers: Lene Tønnesen, Advisor, Innovation and Societal Engagement, University of Stavanger, Norway
Campfire Discussion
1:00 PM - 2:00 PM CET
Connecting people: student-alumni involvement
We discuss how to bridge the gap between studies and work by using alumni as a resource in showing the relevance of the education. By showing our current students what our alumni works with, we give them concrete examples of how their competence can be applied in the work force.
Speakers: Monika Birkeland, Adviser Department of Political Science, University of Oslo, Norway
Campfire Discussion
1:00 PM - 2:00 PM CET
Fostering Global Alumni Engagement
Creating, building and sustaining relationships with your alumni around the world is challenging, but can also be very rewarding. How much should be done at the individual level (i.e. contact with regional representatives, like an alumni ambassador programme) versus organised groups (aka “chapters”)? What are the pros and cons of each model? How much time should be invested, and what is the ROI? What communications prove to be most valuable and effective? What metrics are worth measuring (or possible to measure) in terms of engagement within international networks/groups? Does this vary from metrics for engagement at the national level? What are some future trends within this area?
Speakers: Susanne Norrman, Director for Networks and Alumni Relations, Lund University, Sweden
Campfire Discussion
1:00 PM - 2:00 PM CET
Fundraising for major gifts by partnering with advisory boards and other external stakeholders
Development Offices usually work with limited resources and we have to prioritise daily. We often have to choose between handling stewardship to existing donors and to spend important time approaching new donors. Both tasks takes time, and we have to balance our efforts to have a good portfolio of donors in the long time perspective. In this Camp Fire session we will discuss how we can work more efficiently by partnering with stakeholders, for example Advisory Boards. We look forward to listen to your experiences and to have a discussion with a great learning and sharing moment!
Speakers: Pia Siljeklint, Head of Development Office, Lund University, Sweden
Campfire Discussion
1:00 PM - 2:00 PM CET
Organising Alumni Relations in University Structures
Collaboration across level in a university can already be in formal structures or you may need to develop the format our self.
In this campfire session we will share best practices for how to organize the structure for the division of responsibility for task/activities between university, faculty and department levels.
Speakers: Barbro Kolbjørnsrud, Head of Career Services, Alumni Relations and Lifelong Learning, Kristiania University of Applied Sciences, Norway
Campfire Discussion
1:00 PM - 2:00 PM CET
Small shops
Are you navigating alumni relations and fundraising with a small team? Do you have creative strategies or challenges to share? Join this interactive campfire discussion where we’ll explore AI as your team member, micro-communities, crowdsourcing engagement, gamification, subscription-based giving, alumni as influencers, reverse fundraising, guerrilla marketing, and corporate collaborations on a budget—all through a Nordic perspective. If you have experiences or insights on these topics, we’d love to hear from you! If you’re looking for inspiration, come listen, learn, and take away practical ideas to apply in your own work.
Speakers: Anita Straujuma, Executive Director, Riga Technical University, Latvia
Breakout Session
2:15 PM - 3:15 PM CET
Designing the Donor Experience – Engaging Alumni and Other Private Individuals as Donors.
Over the past decade, the importance of individual giving and donations has significantly increased in the Nordic university sector. Understanding the motivations and experiences of individual donors is becoming increasingly crucial. In this breakout session, we will present two case studies that shed light on this topic.
In 2024, Nora Rahnasto explored ways to enhance the engagement and donor experience of major individual donors in higher education as part of her MBA thesis in Service Innovation and Design. The study identified four donor behavior archetypes and the different motivations of major individual donors, with Aalto University serving as the case study.
Alexandra Kettil from Chalmers will provide concrete and inspiring examples of Chalmers' alumni giving program and fundraising for international scholarships, illustrating successful strategies and practices in engaging alumni as donors.
Join us to gain valuable insights into effectively designing donor experiences and fostering stronger relationships with private individuals.
Speakers: Nora Rahnasto, Donor Engagement Manager, Aalto University, Finland, Alexandra Kettil, Project Coordinator, Chalmers University of Technology, Sweden
Breakout Session
2:15 PM - 3:15 PM CET
Sparking STEM Passion: The Power of Engaged Alumni
Chalmers is committed to igniting curiosity for STEM from an early age through hands-on school activities that bridge educational gaps and inspire future scientists and engineers. Our alumni play a key role in this mission.
By sharing their expertise, enthusiasm, and real-world experiences, alumni become powerful role models who can spark a lifelong passion for STEM. Whether through mentoring, volunteering or simply sharing their journeys, their involvement creates lasting impact.
Engaging alumni also presents challenges as societal trends shift. Join this session to explore our initiatives, share best practices and lessons learned, and uncover new strategies for enhancing alumni engagement and inspire the next generation.
Speakers: Dorotea Blank , Project Leader, Communications Division, Chalmers Operations Support, Chalmers University of Technology, Sweden, Catrine Henriksson, Project Leader, Communications Division, Chalmers Operations Support, Chalmers University of Technology, Sweden, Ann Nilsen, Alumni Coordinator, Chalmers University of Technology, Sweden
Plenary
3:30 PM - 4:00 PM CET
CASE Insights: Putting Advancement Metrics into Practice
What are the latest trends in advancement and what do they mean for your institution? This session will draw on recent CASE Insights research to explore trends that are impacting advancement practices in educational institutions, as well as contextualizing our findings with what we are learning from our members around the globe.
• Dig into data from CASE's most recent research on global philanthropy and alumni engagement, including how institutions are using AI to support their advancement activities
• Get a preview of future CASE research priorities.
• Hear about how institutions are using CASE data in their organisational planning and decision-making
• Discuss how Northern European institutions can use and develop CASE data
Speakers: Teppo Heiskanen, Fundraising Director, Chalmers University of Technology Foundation, Sweden, Pamela Agar, Co-Executive Director - Europe, Council for Advancement and Support of Education
Plenary
4:00 PM - 4:30 PM CET
Student Union
An introduction to Chalmers’ student union and its operations. The role of students and Chalmers’ Student Union is central in developing Chalmers to a globally outstanding university of technology by the early 2040’s. This plenary will provide an insight into a unique student union structure and provide an outlook on the student union’s role in the future.
Speakers: Sebastian Wikström, Chair of Chalmers Student Union 2024-2025, Chalmers University of Technology, Sweden
6:30 PM - 7:30 PM CET
Drinks reception
Drinks receptions at Chalmers House | Chalmersska Huset, Södra Hamngatan 11, 411 14, Gothenburg
7:30 PM - 10:00 PM CET
Dinner
Dinner at Chalmers House | Chalmersska Huset, Södra Hamngatan 11, 411 14, Gothenburg
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