When the survey is open for data collection, the first step in the process is completing the Survey Contact Form (currently closed). We will use this information to provide you access to the survey. Your information will be stored on our database and you may get other information from CASE from time to time as well. Once the contact form is completed, a member of the CASE research team will reach out to with the survey link and instructions for completing the survey. Please contact [email protected] if you have any issues.

Once you have received the survey link and documents you can begin filling in the survey; the documents for 2021-22 are now available. It is possible to start the survey, save responses and resume the survey later but be sure to use the same survey link on the same computer and browser.

We have created two documents to assist with survey completion:

The first is a Supporting Document that contains definitions, counting standards, examples and question-by-question guidance. Please review this document carefully before you gather your data and complete the survey.

The second document is a Survey Validation Worksheet in Excel for use in assembling and checking the data prior to entering it on the online survey platform. The Excel sheet performs some automatic quality checks on your data. For example, it checks that ‘contactable alumni’ is less than ‘total alumni’. It is highly recommended that you complete the Survey Validation Worksheet offline before entering any data on the online survey platform to minimise the risk of errors and to support data validation. Saving data in the excel validation form also provides a backup should you have issues saving data or have a connectivity issue.

Before the completed survey is submitted, we require that the senior most Advancement Professional/Director of Development reviews and signs off the reported data. You are also required to sign the Data Sharing Agreement (DSA) – this has been embedded within the survey itself. There is no hard copy required to be signed. The DSA is in place to ensure participating institutions do not share results outside of their institution and guarantees that results are only used for benchmarking purposes.

CASE conducts additional validation and may follow up about any perceived discrepancies. The data is run through rigorous checks to ensure that the data submitted is free from errors and as robust as possible. Once the data is validated, CASE will open up access to benchmarking capabilities. In addition, CASE will conduct data analysis and write a report on the findings; this will be distributed to participants and posted on the CASE-Ross webpage.

Once the submitted data is validated, CASE Insights will open up access to benchmarking.

Previous year’s data (from 2014-15 till 2021-22) will continue to be available on the CASE Insights benchmarking toolkit (formerly known as the CASE Benchmarking Toolkit). The Benchmarking Toolkit How-To Guide provides a click-by-click guide to help you navigate the toolkit while benchmarking. Please use either the Firefox or Internet Explorer browsers to access the CASE Insights benchmarking toolkit as some features of the toolkit are not compatible with the Google Chrome and Microsoft Edge browsers.

Please note that access to the CASE Insights benchmarking toolkit requires a CASE account. If you have previously logged into case.org, please use the same email and password to access the CASE Insights benchmarking toolkit. If you don't have an account you will have to create a new account. If you're not sure if you have an account you can look up your email address through our portal.

If you’d like to update your institution’s data for 2019-2020, 2020-21 or 2021-22, please email [email protected] or [email protected].