
Programme
Wednesday, March 18, 2026
Welcome
10:00 AM - 10:15 AM UTC+01:00 (GMT+01:00)
Welcome from CASE and Conference Chairs
Speakers: Morten Hilt, Head of Alumni, Norwegian School of Economics, NHH (Norway), Annika Linna, Head of Alumni Engagement, Aalto University (Finland), Pamela Agar, Co-Executive Director - Europe, Council for Advancement and Support of Education
Plenary
10:15 AM - 10:45 AM UTC+01:00 (GMT+01:00)
Innovation and Entrepreneurship at DTU
Speakers: Marianne Thellersen, Senior Vice President for Innovation and Entrepreneurship, Technical University of Denmark - DTU (Denmark)
Key Session
11:15 AM - 12:15 PM UTC+01:00 (GMT+01:00)
A! Sign of Change, Aalto University’s Fundraising Campaign for a Wide Audience: Making university impact visible in a culture where donating to universities is not well established.
For Aalto University, as for many universities, fundraising is not simply about asking for support. It is about fundamentally changing how society understands the university’s role, relevance, and value.
In contexts where donating to universities is neither widely understood nor commonly practiced, fundraisers face distinctive challenges: public skepticism or indifference, assumptions that public funding is sufficient, limited awareness of societal impact, and a weak emotional connection between individuals and institutions.
This keynote explores how Aalto University crafted and delivered a fundraising campaign that addressed these challenges head-on. The campaign aimed to make the university’s societal impact visible, concrete, and personally relevant—successfully engaging both major institutional donors and individual private supporters, despite the absence of a strong philanthropic tradition.
Speakers: Camilla Wardi, Head of Donor Engagement, Aalto University (Finland), Eivor Biese, Senior Manager, Brand and Digital Experience, Aalto University (Finland)
Key Session
11:15 AM - 12:15 PM UTC+01:00 (GMT+01:00)
Time, Talent, Treasure. What Really Drives Alumni Engagement Next?
What does meaningful alumni engagement look like when it truly aligns with university strategy?
You get a clear look into the strategic alumni model of the University of Vienna and how modern alumni relations work in practice.
We look at how to measure alumni engagement in a meaningful way and how to reach young alumni early. You learn why structures, roles and governance decide success or failure in alumni work. International best practice examples show what works and what to avoid.
Speakers: Ruth Gabler-Schachermayr, Head of Alumni Relations, University of Vienna (Austria)
Breakout Session
1:15 PM - 2:10 PM UTC+01:00 (GMT+01:00)
Building International Fundraising Partnerships: From First Contact to Long-Term Engagement
This interactive session explores key questions many fundraisers encounter in international fundraising, particularly in the USA, UK, Europe, and Kenya. The focus will be on major gifts, foundations, and private donors, with practical insights into how partnerships can be initiated and nurtured from scratch, while taking cultural differences and their impact into account.
The session will cover topics such as identifying prospects, approaching foundations and high-net-worth individuals internationally, and building strong, trust-based relationships. Participants will also be encouraged to reflect on the importance of internal processes within their own organisations, including what needs to be in place before making an ask and what follows after it has been made.
Participants are warmly invited to bring concrete questions related to tools, systems, and back-office aspects of international fundraising. Questions can also be submitted in advance.
Speakers: Jasmin Etelämäki, Liaision Manager, Fundraising, University of Helsinki (Finland), Reeta Partanen, International fundraising and alumni relations, University of Helsinki (Finland)
Breakout Session
1:15 PM - 2:10 PM UTC+01:00 (GMT+01:00)
Creating Your CRM Culture in a Changing Landscape
A CRM system is made of the technical platform, the processes run on the platform, and the people who use it. A lot of times focus is on which platform to choose, whereas the processes and the people are expected to fall in line by themselves. We challenge this approach and put emphasis on rethinking the processes and securing the commitment of the users. At the same time, the technical solutions are developing rapidly, affecting the entire landscape. In this interactive session, we will talk about our experiences and invite you to share yours
Speakers: Teppo Heiskanen, Director for Advancement, Chalmers University of Technology Foundation (Sweden), Ville Krannila, Head of CRM and Analytics, Aalto University (Finland)
Breakout Session
1:15 PM - 2:10 PM UTC+01:00 (GMT+01:00)
Making the Case for Support
A case-for-support outlines what needs funding, why it matters, and why your university is best placed to deliver it. With clear costs and timelines, it becomes a strong offer for donors. Effective fundraising relies on accessible, rigorous cases that show societal impact and align priorities across faculties. In the workshop we will discuss how to create compelling cases and collaborate with stakeholders to reach financial goals.
Speakers: Pia Siljeklint, Head of Development Office, Lund University (Sweden)
Breakout Session
1:15 PM - 2:10 PM UTC+01:00 (GMT+01:00)
What Value does the Alumni Network Create for the University?
This workshop explores what real value an alumni network creates for a university and how it can be used as a strategic tool rather than just a community of former students. Participants will reflect on how alumni can support broader goals such as reputation, recruitment, research, fundraising, and societal impact, and what kinds of value matter most in different institutional contexts. The focus is on clarifying, strengthening, and making visible the value alumni networks can bring to the university as a whole, and the benefits of harnessing networks directly in alumni engagement efforts. After the presentations, participants will break into working groups to reflect, share and apply the ideas to their own contexts, shaping practical approaches they can take back to their institutions.
Speakers: Anita Straujuma, Executive Director, Riga Technical University (Latvia), Ville Hakulinen, Alumni Engagement Manager, Aalto University (Finland)
Breakout Session
2:10 PM - 2:55 PM UTC+01:00 (GMT+01:00)
Common Challenges in Growing Philanthropic Revenue – and How to Overcome Them?
This session will cover:
- What do I do if the leadership and/or academic faculty are not committed to advancement?
- How do I argue for a fair share of my university’s budget for advancement?
- We have a very small budget and shop: where should we focus our resources?
Speakers: Suzanne Hilser-Wiles, Managing Director and Lead, Huron, Shaun Horan, Senior Director, Huron
Campfire Discussion
3:25 PM - 4:20 PM UTC+01:00 (GMT+01:00)
A! Sign of Change: Reinventing University Fundraising
When traditional matching campaigns weren’t an option, Aalto University had to chart its own path. The result: nearly €20 million raised from more than 1,000 supporters in just over a year.
In this discussion, we’ll explore how to design a multichannel campaign that not only attracts new supporters but also maximises income from loyal donors. You’ll hear how the entire university united behind a shared ambition – reshaping internal ways of working and pushing the boundaries of what university fundraising can achieve in Finland.
Join the conversation to gain practical insights and fresh inspiration you can apply to drive change in your own institution.
Speakers: Camilla Wardi, Head of Donor Engagement, Aalto University (Finland), Sarita Heikkinen, Donor Engagement Manager, Aalto University (Finland)
Campfire Discussion
3:25 PM - 4:20 PM UTC+01:00 (GMT+01:00)
Alumni and Friends: Building an Ambassador Network Beyond Alumni
What if your strongest advocates aren’t only alumni, but the friends who champion your mission every day? This campfire explores how to engage students, parents, employers, volunteers, and community partners as a broader ambassador network. Bring your own examples, challenges, and experiments—what’s worked, what hasn’t, and what you’re curious to try. Expect open discussion, quick brainstorming, and peer coaching. We’ll crowdsource light-touch practices and tools that fit different contexts and capacities.
Speakers: Annika Linna, Head of Alumni Engagement, Aalto University (Finland), Jacob Jensen, Senior Executive Officer, Office for Policy and Relations, Technical University of Denmark - DTU (Denmark)
Campfire Discussion
3:25 PM - 4:20 PM UTC+01:00 (GMT+01:00)
From Silos to Synergy: Building Internal Bridges for Meaningful Alumni Engagement
Alumni engagement is diverse and often integrated in various departments’ initiatives. Alumni can open doors to donations, serve as ambassadors, support student recruitment and foster corporate collaboration. How can we create a more cohesive and unified approach to enhance our alumni relationships? What bridges need to be built to facilitate joint efforts over departmental boundaries? How can we ensure communication is consistent and coherent? Let's discuss practical ways we can join forces to create stronger, more meaningful relationships with our alumni!
Speakers: Karen Paulson, Alumni Relations Manager, Lund University (Sweden), Henrik Nilsson, Development Officer / Project Manager Fundraising, Lund University (Sweden)
Campfire Discussion
3:25 PM - 4:20 PM UTC+01:00 (GMT+01:00)
How to Make the Most of Alumni and Member Data
Unlock the full potential of your fundraising strategy by putting your alumni data to work. In this session, we’ll explore ways to use insights from engagement history, giving patterns, and demographic data to build stronger relationships and drive meaningful fundraising results.
Speakers: Meagan Dresser, Advancement Officer, Prospect Analytics and CRM
Campfire Discussion
3:25 PM - 4:20 PM UTC+01:00 (GMT+01:00)
Navigating Alumni Communications - Email, Social, and Beyond
What is the right mix for effective alumni communication? What channels are currently most effective for engaging alumni? Join this discussion on Navigating Alumni Communication, where we will share best practices regarding alumni communication across a variety of channels. We will discuss trends and shifts within the field, our biggest challenges, and how we measure success across different channels.
Speakers: Mira Aarnivuo, Alumni Relations and Fundraising Manager, Hanken School of Economics (Finland), Emilia Nevalainen, Alumni Relations Manager, Aalto University School of Business (Finland)
Campfire Discussion
3:25 PM - 4:20 PM UTC+01:00 (GMT+01:00)
Options for fundraising for an endowment/capital fund in a Northern European context
This is a working session aimed at identifying realistic options for building an endowment or capital fund in a way that fits our cultural context. We are mapping what is truly feasible. What excites you about building an endowment? What concerns you most? Which options and donor pathways are realistic?
Speakers: Sakari Jussi-Pekka, Head of External Relations, University of Oulu (Finland)
6:30 PM - 7:30 PM UTC+01:00 (GMT+01:00)
Drinks Reception - Madklubben Home of Carlsberg
Gamle Carlsberg Vej 11, 1799 København, Denmark
7:30 PM - 10:00 PM UTC+01:00 (GMT+01:00)
Dinner - Madklubben Home of Carlsberg
Gamle Carlsberg Vej 11, 1799 København, Denmark
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