Florence Neo is Director of Alumni Relations at the Singapore Management University, Singapore’s only city campus university known for its entrepreneurial and innovative characteristics; and leads a team of energetic engagement professionals. With over two decades of experience in strategic planning and organisational leadership across industries that include education (IHL), startups, business tourism, and hospitality (MICE), she has been an advocate for building social, business and entrepreneurial networks and ecosystems. During her eight-year career at the National University of Singapore as Director of Alumni Communications and Engagement, Florence had oversight of its 330,000-strong alumni community and initiated a spectrum of engagement programmes both locally and overseas.

Prior to joining the education sector, Florence was an entrepreneur and the former CEO of ACE.SG, Singapore’s key trade association for startups and entrepreneurship which contributed towards Singapore’s ten-notch rise in startup ecosystem ranking. Her wide networks and passion for empowering communities through effective collaboration and the adoption of data-driven strategies has fostered stronger, wider, and more engaged communities.

Florence is a CASE volunteer and former judge of CASE Circle of Excellence Awards. She currently serves as the Co-Chair of SMU’s Silver Jubilee Taskforce and as a mentor for startups.  

John joined the team at the University in May 2017 with the simple brief to support the Development and Alumni Relations department in becoming data-led. Since then they have implemented new systems and processes to improve data capture and integration and are now experimenting with some of the insights from their data modelling.

Prior to joining the University, John spent almost 20 years working as a Fundraising CRM database supplier, most recently as Managing Director of Blackbaud Europe and everyday hero in the UK. In this time he has become well-versed in the challenges and opportunities to be had in implementing CRM solutions.

Lia Cosco is Development Lead at the United World College of South East Asia, Singapore, one of the largest international schools in the world. Lia has been with UWCSEA for three years, previously holding the role of Development Manager for Donor Relations, responsible for stewardship, events, and impact reporting.

Lia is a dedicated professional who has worked in education for over twenty years across the Asia-Pacific region. She started her career as an educator in Tokyo, moved into educational research, and prior to moving to Singapore worked as an operations, people, and administrative leader at the University of British Columbia for close to a decade.

Lia is passionate about people, and empowering individuals and institutions to meet their personal and professional goals. She has a Masters in International Education and Masters in Law, and this is her first year volunteering with CASE.

Heath joined Hong Kong International School as Chief Advancement Officer in September 2022. Prior to relocating to Hong Kong, Heath served at Colorado Rocky Mountain School as Director of Development between 2019-2022. Between 2015-19, he lived in Saudi Arabia at King Abdullah University of Science and Technology (KAUST), serving as the first Center Manager of the Ali I. Al-Naimi Petroleum Engineering Research Center. Starting in 2006, Heath managed fundraising and corporate relationship activities in the Cockrell School of Engineering at the University of Texas at Austin.

A 2006 graduate of Leadership Austin and a 2009 Austin Area Research Organization McBee Fellow, Heath served on multiple education and arts nonprofit boards in Austin, Texas. Heath has worked as a consultant and invited review panelist for the National Science Foundation and various Central Texas workforce councils, committees, and program teams. Heath graduated from Oklahoma State University with a Bachelor of Arts, English in 1995, and Master of Arts, English in 1998. Since 2015, Heath is a Certified Fund Raising Executive (CFRE).

Heath was born and raised in Oklahoma, and is married to Kimberly Draper, a designer of bespoke jewelry and furniture. Kimberly is a proud Baylor University graduate and a member of the Ottawa Tribe of Oklahoma.

Siti Rohanah Koid is Acting Chief Communication Officer at Nanyang Technological University (NTU), Singapore, and also Director, Communications & Outreach at NTU Lee Kong Chian School of Medicine (LKCMedicine), Singapore’s newest medical school initiated jointly by NTU and Imperial College London in 2010. Her work requires oversight of strategic communications across two continents. With 3 decades of experience in reputation management, stakeholder messaging, and organisational leadership, Rohanah is an award-winning communications specialist. She’s led healthcare and science communications across media and education sectors, while advising on government relations, internal and external communications, branding and PR, as well as events and community engagement.  She is a firm believer in the force of education and the power of storytelling. 

During her 14-year career at LKCMedicine, she led 2 comprehensive branding exercises as well as major activation campaigns, overseeing research, brand audit, and stakeholder consult, right through to narrative design, implementation and socialisation. The institution sees record number of applications each year from the nation’s brightest talents, and welcomes top researchers from around the world. 

Rohanah finds joy in books and baking, and starting up new projects regularly, while volunteering in the healthcare and disadvantaged community sectors - since the early days of her professional career.   

Samantha Sturm is a senior alumni relations and marketing leader with extensive experience across higher education, the corporate sector, government and not‑for‑profit organisations. She brings strong capability in stakeholder relations, marketing, communications and fundraising.

As Director, Alumni Relations at Adelaide University, Samantha has overseen major strategic initiatives, including leading the alumni relations merger workstream, the transition of more than 400,000 alumni from antecedent institutions, and the development of Adelaide University’s Alumni Experience and Audience Framework, including the new alumni relations program.

She is a values‑based leader recognised for strengths in adaptive leadership, change management, governance, and data‑driven engagement strategy.

Tara Nicole Turner is Deputy Vice-President, Global and Institutional Philanthropy at The University of Queensland. In this role she leads the advancement teams responsible for international fundraising, foundation and corporate philanthropy, Indigenous Australian fundraising initiatives, health and medicine, and student enrichment (UQ-wide scholarships, the Library, Graduate School, entrepreneurship and the UQ Founders Pledge). She looks after interdisciplinary philanthropic partnerships, UQ-affiliated international foundation management and a worldwide portfolio of major and principal gift relationships across the University. She is a member of UQ's Reconciliation Action Plan Working Group and a Trustee of The University of Queensland UK Trust.

Prior to joining UQ in 2016, Tara was a key member of the Leadership Philanthropy team at the Canadian Cancer Society, where she helped to build the major giving program and develop fundraising opportunities for a $2-billion national campaign. Previously, she helped to raise $200 million to build a new hospital at BC Children’s Hospital Foundation in Vancouver, Canada. An alum of The University of British Columbia, Tara has been an active volunteer and conference presenter throughout her 25-year global career in fundraising and communications. She also sits on the board of Sankofa Sistahs Ltd., a Melbourne-based not-for-profit serving Australia's African diaspora communities.

Ted Wynn is a senior advancement leader with more than two decades of experience in tertiary education across Australia and the United States. He currently serves as Director of Alumni and Advancement at Flinders University, where he leads a comprehensive alumni engagement and philanthropic strategy.

Over his career, Ted has lead teams and initiatives that have secured and helped steward more than $250 million in philanthropic investment, contributing to multi-billion-dollar university campaigns. He previously served as Deputy Vice President, Development and Principal Gifts at The University of Queensland, where he led a team of forty advancement professionals and partnered closely with academic leadership to help complete the University’s landmark Create Change Campaign. His earlier appointments include senior advancement roles at George Mason University, the University of Southern California, the University of Pennsylvania, the University of Nevada, Reno, and William & Mary.

Ted holds a Juris Doctor from the University of Baltimore School of Law and began his career as a financial consultant with Salomon Smith Barney. That foundation informs his expertise in structured and planned giving, principal gifts, and complex philanthropic partnerships. A committed CASE volunteer and planning committee member, he brings deep experience in campaign strategy, industry engagement, and team leadership to the Asia-Pacific advancement community.