
Working with Volunteers 2024
This conference is suitable for professionals working in volunteering and supporter engagement programmes of all shapes and sizes - and at all stages of development.
We know that our volunteers are an integral resource for our institutes, enabling us to do so much more for our communities together, than we ever could as individuals. So how can we ensure we're actively engaging these valuable stakeholders, utilising them effectively and providing stewardship that keeps them coming back? Join us in London this May to learn from volunteer management experts across the sector and discover the innovative and diverse ways in which they are working with volunteers. As an attendee we hope you will leave feeling motivated and inspired, with valuable insights and tangible tips to take back to your institutions!
Meet Your Chairs

Chris Shank
Chris is an alumni engagement professional who has worked in alumni volunteering for more than 7 years. He manages the University of Southampton's E-Mentoring platform, and is responsible for the day to day running of a diverse and active alumni volunteering programme. Originally from Canada, he studied Law at the University of Southampton before joining the team in the Office of Development and Alumni Relations.

Emily Howie
Emily Howie is an experienced alumni relations leader with over two decades of service in the higher education sector. She leads the University of Glasgow’s efforts to build meaningful, mutually beneficial relationships with its global alumni community of more than 300,000 graduates. Emily’s work spans alumni engagement, fundraising initiatives, strategic planning, events, and team leadership. She is committed to creating opportunities that connect alumni with the University’s mission - supporting students, strengthening international networks, and fostering a vibrant, lifelong community.
She has significant international experience, collaborating with partners and alumni networks across multiple regions, and brings strong expertise in CRM systems and data-driven insight to shape strategy, enhance engagement, and improve operational effectiveness.
Emily is also highly experienced in managing and developing staff, with a strong track record of building motivated, high-performing teams and supporting colleagues to grow and succeed in their roles.
Throughout her career, Emily has developed successful engagement and fundraising strategies, championed innovative approaches to advancement, and remained dedicated to strengthening the lifelong relationship between graduates and their university.