Sue Cunningham is President and CEO of the Council for Advancement and Support of Education (CASE), which supports over 3,000 schools, colleges and universities worldwide in developing their integrated advancement work (alumni relations, communications, fundraising and marketing operations). As CASE President and CEO, Ms. Cunningham provides strategic and operational leadership for one of the largest associations of education-related institutions in the world with members in over 80 countries. She started her leadership role at CASE in March 2015.

While at CASE, Ms. Cunningham has engaged CASE in two strategic planning processes. The first, which engaged thousands of CASE volunteers, resulted in Reimagining CASE: 2017-2021, and created an ambitious framework for serving CASE’s members and championing education worldwide, which included a comprehensive restructure of CASE’s volunteer leadership and governance structure. Building on the strengths of this plan, she led a recalibration exercise that resulted in Championing Advancement: CASE 2022-2027. This Plan articulates a clear strategic intent: that CASE will define the competencies and standards for the profession of advancement, and lead and champion their dissemination and application across the world’s educational institutions.

Among the key initiatives that have developed under her leadership include the redesign and delivery of a new global governance structure. In addition, CASE acquired the Voluntary Support of Education survey and created CASE’s Insights, CASE’s global research and data efforts. CASE published the first global and digital edition of CASE’s Global Reporting Standards and Guidelines, which operate as the industry-leading Standards for the profession, and launched the first global Alumni Engagement survey in addition to annual fundraising surveys. CASE created an ambitious competencies model across all advancement disciplines and a related career journey framework; opened the CASE Opportunities and Inclusion Center which focuses on equity, diversity, inclusion and belonging; and has reinvigorated a global advocacy agenda to communicate the value of education.  Ms. Cunningham serves as a Trustee and Secretary for the University of San Diego, and is a member of the Executive Committee of the Board.  She is a member of the Signature Theatre (Arlington, Virginia) Board of Directors, Chairs their Governance Committee, and sits on the Executive Committee. She is a member of the Washington Higher Education Secretariat steering committee, the International Association of University Presidents Executive Committee, and the International Women’s Forum. She has recently been named to the new, US-based Council of Higher Education as a Strategic Asset. She is the author of  ‘Global Exchange: Dialogues to Advance Education’.

Prior to her appointment to CASE, Ms. Cunningham served as Vice-Principal for Advancement at the University of Melbourne where she led the Believe campaign resulting in surpassing its original $500 million goal; and the Director of Development for the University of Oxford where she led the development team through the  first phase of the largest fundraising campaign outside of the United States (at the time):  Oxford Thinking, with a goal of £1.25 billion. She served as Director of Development at Christ Church, Oxford and as Director of External Relations at St. Andrews University. 

Before working in education, Ms. Cunningham enjoyed a career in theatre, the arts and the cultural sector. She is an Honorary Fellow of the Melbourne Graduate School of Education and a fellow of the Royal Society of Arts. In 2012, Ms. Cunningham received the CASE Europe Distinguished Service Award, and has received the coveted CASE Crystal Apple Award for Excellence in Teaching. Ms. Cunningham was awarded a master’s degree from the University of Oxford, a bachelor’s degree in performing arts from Middlesex University, and is a graduate of the Columbia University Senior Executive Program.

Rob Henry brings more than 35 years of visionary leadership and management experience across higher education and advancement. As Vice President of People, Culture, and Talent at CASE, he leads global strategic initiatives that advance the organisation’s mission through inclusive human resource practices, talent development, and inclusive excellence-centered leadership. In this role, he provides overarching direction to cultivate cultures of belonging, enhance and talent pipelines throughout CASE’s global enterprise.

Henry previously served as CASE’s Vice President of Education, where he oversaw strategic planning and execution for conferences, research, the CASE Library, inclusion programmes, and student advancement. His inaugural role at CASE was Executive Director of Emerging Constituencies (Chief Diversity Officer). In that capacity, he spearheaded efforts to engage underserved U.S. and global audiences, expanding advancement pathways through student engagement, professional development, and capacity-building.

Before joining CASE, Henry held leadership roles at Yale University, including Director of Individual Giving, where he oversaw comprehensive annual and special gift fundraising, major donor cultivation, and volunteer engagement for the Yale School of Management. His advancement career began at Michigan State University. It included service as Assistant Vice President at the University of Connecticut Foundation, where he developed robust fundraising programs grounded in strategic infrastructure and market potential.

Throughout his career, Henry has consistently elevated institutional support and engagement while championing talent development. His training and market-building efforts have reached audiences across Africa, Europe, Australia, and South America, positioning him as a global ambassador for advancement practices.

A recipient of CASE’s Crystal Apple Award for Teaching Excellence (2006), Henry holds a bachelor’s degree in speech communication from Murray State University and a master’s in communication and public address from Eastern Michigan University, where he serves on the EMU Foundation Board of Trustees.

Karen is passionate about the power of education to change our world for the better. She is a volunteer, philanthropist, and trustee, living her beliefs. She has volunteered for CASE for over 30 years. CASE awarded Karen the Crystal Apple for Outstanding Teaching and Public Speaking and  honored her in 2014 with The Ashmore Award for Outstanding Service to the Profession.

For seven years, Karen has served as an adjunct faculty member for Johns Hopkins University’s graduate certificate program in nonprofit management. 

Nationally and internationally recognized as an excellent consultant, executive coach, and presenter, Karen receives invitations from all over the United States and the world. She frequently presents at local, national and international conferences.

For 18 of Karen’s 43 years in philanthropy and institutional advancement, Karen served as a frontline fundraiser and leader including NY State Department of Education; Director of Development, Rensselaer Polytechnic Institute, Troy, NY; and Vice President for Advancement at Trinity College in Hartford, CT responsible for development, alumni relations, information systems and marketing and communications. For the past 25 years, Karen served as President and now Senior Strategist for The Osborne Group, Inc. www.theosbornegroup.com

Karen is an award-winning, and Kindle best-selling author of five novels, including Justice For Emerson which came out in March 2025. www.kareneosborne.com