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  3. Marketing and Communications Institute 2025
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Programme

Marketing and Communications Institute 2025
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Tuesday, February 11, 2025
Wednesday, February 12, 2025
Thursday, February 13, 2025

Tuesday, February 11, 2025

10:30 AM - 10:55 AM GMT

Registration and Refreshments

Welcome
10:55 AM - 11:15 AM GMT

Welcome from CASE and Introduction to the Faculties

11:15 AM - 11:45 AM GMT

Group icebreaker activity

Conversation
11:45 AM - 12:30 PM GMT

Tutorial 1: Aims and Objectives of the Institute and Getting to Know Each Other

Before arriving for the Institute, delegates will be divided into tutorial groups, each led by a faculty member. These small group meetings are sprinkled throughout the Institute and will serve as touch points to ensure you’re getting what you need out of each of the sessions and the Institute as a whole. These tutorial groups are also an excellent opportunity to share challenges you're currently facing in Alumni Relations/Marcomms and learn from group members how you can address these.
12:15 PM - 1:15 PM GMT

Lunch

Plenary
1:15 PM - 2:00 PM GMT

What is on your MarComms Leaders' Minds?

Learning Objective: Understand the challenges facing Marketing and Communications colleagues within the sector as well and introduce the concept of integrated advancement teams.
Speakers: Justin Cole, Executive Director of External Relations, Newcastle University, Martyn Edwards, Director of External Relations, University of Leicester, Sarah Bostock, Associate Director of Marketing and Advancement, Head of Strategic Marketing, Loughborough University, Raman Sarpal, Deputy Director of Marketing, Anglia Ruskin University, Ed Layt, Director, SMRS
2:00 PM - 2:45 PM GMT

Marketing Strategy 101

In management literature there are a wealth of good practise models available that underpin successful strategy development. During such periods of intense competition and uncertainty taking a systematic yet dynamic approach to strategic planning is critical. This session will share some of the core aspects of these models as well as demonstrating how they can be practically applied in a HE context for maximum impact. Themes will include broader strategic alignment, key stakeholder engagement, cultural transformation and change management, and effective target setting and performance metrics. Learning objective: Understand the fundamental building blocks of effective strategy development and have the confidence to put them into practise.
Speakers: Martyn Edwards, Director of External Relations, University of Leicester, Sarah Bostock, Associate Director of Marketing and Advancement, Head of Strategic Marketing, Loughborough University
2:45 PM - 3:30 PM GMT

Break and check-in

Plenary
3:30 PM - 4:15 PM GMT

Data and Benchmarking

In today’s data-driven landscape, effectively harnessing data is crucial for informed decision-making across the marketing spectrum, encompassing product development, pricing strategies, and engagement initiatives. This session delves into the strategic utilisation of data to enhance marketing decisions and introduces the newly developed CASE Insights Framework for Brand and Reputation Metrics in Education. This framework addresses the critical need for consistent measurement and evaluation practices in marketing and communications within the education sector. Learning objective: Learn how to use data strategically to improve decision-making across marketing activities and gain an understanding of the CASE Global Framework and how it can be applied to measure and strengthen brand and reputation in education.
Speakers: Ed Layt, Director, SMRS, Jane Chafer, Vice President, Membership, Marketing and Communications, CASE
Conversation
4:15 PM - 5:00 PM GMT

Tutorial 2: Putting into practice

5:00 PM - 7:00 PM GMT

Free time

7:00 PM - 9:00 PM GMT

Dinner

Conversation
8:15 PM - 8:45 PM GMT

Fireside chat

In October 2016, three higher education institutions, St Patrick’s College, Drumcondra (SPD), Mater Dei Institute of Education (MDI), and Church of Ireland College of Education (CICE) were incorporated into Dublin City University (DCU) creating an integrated, multi-campus university. Following Incorporation on 1 October 2016, these institutions became part of DCU – a secular institution founded in the early 1980s and established as a university in 1989. Following Incorporation, DCU staff and student numbers increased by a third with staff increasing from 1,200 to 1,600 and student numbers increasing from 12,000 to 16,000, approximately.
Speakers: President Prof. Dáire Keogh, Ross Munelly, Director of Alumni Relations, Dublin City University
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