Implementing a Framework Overhaul: Opportunities, Challenges, Lessons Learned
3:00 PM - 4:00 PM EST
Speaker(s): Dove Konda-Foley, Senior Prospect Management Analyst, Queen's University
Elective Session
The Prospect Management team at Queen's University was recently presented with an awesome project - implementing a new Prospect Management Framework with multiple stakeholders. Working as a team we made adjustments to our database, workflow, training process and more. In this session we will cover the key takeaways from our experience, the challenges faced, and the strategies taken to mediate them, along with best practices to provide a jumping-off point for other Prospect Management shops that may be undertaking a similar task.