Lisa Williams has worked in the Development and Alumni Relations team at Exeter for over 17 years. During that time, Lisa has held a variety of roles including regular giving, legacy and major gift fundraising. In 2014 Lisa was appointed to the newly created role of Head of Operations and now oversees the prospect research, data and insight, finance and donor relations functions.

Chris Connew is Head of Administration & Finance for Development and Alumni Engagement at the University of Oxford. He is an experienced senior leader in advancement operations, with responsibility for strategic planning, financial management, project management, and organisational change.

Chris has held leadership roles at Queen Mary University of London, Imperial College London, and UCL, where he has led multi-functional teams spanning Data & Insight, Gift Accounting, Prospect Research, CRM transformation, and Regular Giving. He has delivered major systems implementations, embedded sector-leading performance management frameworks, strengthened due diligence and gift governance processes, and supported campaign readiness and long-term fundraising strategy.

A former finance professional, Chris combines management expertise with data-led insight to drive operational excellence and sustainable fundraising performance across complex institutions.

Alice is a senior development services leader with 15+ years’ experience across the charity, higher education and culture sectors. She is currently the interim Associate Director of Advancement Operations. Previously Interim Associate Director of Fundraising Operations at the Science Museum Group, she also spent 12 years at CRUK holding roles including Head of Fundraising Intelligence and Performance and Head of Strategy and Operations. She has experience leading all fundraising operations functions, including campaign planning, but has a particular specialism in pipeline development, insight and fundraising performance and strategy. Alice is passionate about data and information being at the heart of fundraising. She is skilled at communicating insights in an engaging and meaningful way and is experienced in working in collaboration with philanthropy leaders to implement change and drive growth.

Ben joined the University of Leeds in October 2023 and heads up the prospect research function there. He and the team have responsibility for all aspects of prospect research, including prospect identification and qualification, portfolio management, due diligence and gift acceptance, data management and CRM usage. In addition to these core elements of prospect research, his role also encompasses team planning, strategy and target setting.

Prior to his current role in HE, Ben spent just under five years in the charitable sector working in the Prospect Development team at the Science Museum Group. In his time there he worked to support fundraising efforts at all five of the group’s locations across the country.

Stuart Thompson leads the Advancement Services team at Durham University. His portfolio comprises data and information management, data governance and compliance, alumni and stakeholder systems, reporting and analytics, training and user support, prospect research, gift processing, and stewardship.

Stuart has developed many new systems and processes, to improve and expand the Development and Alumni Relations functions at Durham including the development of an Alumni Engagement Pyramid.

Catherine joined Imperial College London as the Deputy Director of Advancement Operations in October 2023, as Imperial embarked on its major 10-year fundraising campaign. In her role, Catherine leads the Gift accounting, Data and insight, Research, Legal services, and CRM implementation teams.

Previous roles include Head of CRM delivery at The Children’s Society, responsible for leading the charity’s large-scale MS Dynamics implementation.  Catherine worked at London Business School for over a decade as Associate Director of Advancement Operations and then Head of Operations, Career Centre.  

Across her career, Catherine has led on a number of CRM implementations and large-scale change management projects.

Outside of work, Catherine was a trustee for the social enterprise charity, Emmaus Lambeth, for 10 years. The charity supports people out of homelessness.

Josie joined the University of Warwick in July 2024 to lead the Information Systems and Prospect Research teams in delivering an overarching insight programme that will enable Development and Alumni Engagement to make insight driven decisions to contribute to the success of the philanthropic campaign. Josie has more than 17 years' experience in Higher Education leading analytics teams, driving efficiency through insight and automation, with extensive experience in initiating and embedding change initiatives.