Managing social media can feel overwhelming, but this session will share a practical, step-by-step framework to bring clarity and purpose to your work. We’ll start by discussing how to audit your current efforts and identify what’s working (and what’s not), then align your content and platforms with institutional goals like recruitment, retention, and engagement. From there, we’ll explore key trends, audience behaviors, and platform strategies shaping higher ed today. Finally, we’ll focus on working smarter, sharing tips for streamlining workflows, strengthening account management, and leveraging AI tools to increase efficiency without sacrificing authenticity. Attendees will leave with actionable insights and a roadmap for managing social media with confidence.