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Social Media and Community 2026

You Had to Be There: How Limited Drops Create Real-World Engagement

Wednesday, June 24, 2026
4:00 PM - 5:00 PM MT
Speaker(s): Jaclyn Antonacci, Director of Social Media, Vanderbilt University, Katherine Keith, Director of Campus Communications, Vanderbilt University
Competencies: Relationship BuildingStrategic Thinking
Experience Level: All Levels
Elective Session
Communications and Marketing

Last year at Vanderbilt, a series of limited-edition enamel pin drops became a campus-wide phenomenon—driving lines, social sharing, and meaningful face-to-face engagement between students and campus units. Hosted through the university’s main Instagram account, each drop became a recognizable and surprising moment that students learned to anticipate. Trendy designs were affixed to small cardboard backers that provided messaging and context—drawing students in visually while creating a natural moment for communication.

Campus partners funded the pins and staffed the giveaway events, while the central communications team provided the creative container: cohesive design, centralized promotion, and on-site content capture. The result was a low-lift, high-impact model that partners across campus quickly embraced. In nearly every case, students lined up before events began and pins sold out entirely. In one example of impact, the campus library gained 300+ new Instagram followers during a two-hour pin drop; other partners reported sustained in-person conversations with audiences typically considered harder to reach.

This session will explore how Vanderbilt tapped into FOMO, collectibility, and cohesive visual storytelling to create a scalable engagement model rooted in cross-campus collaboration. Participants will learn how tangible, collectible items—paired with intentional in-person experiences—can bridge digital and real-life engagement. These events humanized campus units while creating a series of moments students actively seek out. The session will break down strategy, costs, staffing, partner collaboration, and lessons learned, offering a repeatable framework institutions of all sizes can adapt for their own campuses and audiences.

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Branding Campaign Strategies Social Media Special Events

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