Conflict is an inevitable part of leadership, especially during times of change. In this interactive session, participants will explore how to navigate challenging situations using three powerful perspectives: the empathy lens, the leadership lens, and the systems lens. Through a case study approach, participants will analyze a scenario, identify conflict triggers, and determine strategic next steps for managing tension productively. Designed for leaders at every level and in any context, this session offers practical tools, guidance, and strategy for those who are ready to manage conflict with confidence.