Most advancement organizations carry invisible baggage: old scripts, manual workarounds, and legacy integrations that quietly erode performance and morale. This session explores how technical debt accumulates across CRMs, analytics platforms, and engagement tools, and why it’s the hidden barrier to innovation. Drawing from real-world university case studies, we’ll map practical methods to identify, measure, and prioritize debt reduction without disrupting fundraising operations. Attendees will learn how to make technical debt visible to leadership, translate it into business impact, and build a sustainable cycle of cleanup and modernization.

Closed captioning available for this session, bring your own fully charged phone, tablet, or laptop to access the captions.