Whether you are an analytics professional or frontline staff, you will have heard a story about high priority report, that took too long to develop, which was ultimately used once a year until it was forgotten completely. Or worse, you know of a dashboard that’s held together with rubber bands which must now live on in perpetuity and would break if the person who built it were to ever leave. Delivering insights in this way can lead to a mountain of technical debt, a mistrust in the data, and poor strategic decision making.
As a small newly-established business intelligence team we are always looking for ways to optimize our workflow and deliver insights that are the most widely impactful to all of Boston University Advancement. To be effective we must begin by making sure we are speaking the same language. We will discuss steps we have taken to break down that barrier which have lead to a reduction in development time for new reports, improved data integrity, and grown the adoption of our dashboards across various audiences. You will leave with practical, tool-agnostic tips to reduce miscommunications and break down barriers to adoption, regardless of the size and maturity of your teams.