Gary Guadagnolo is a director of research at EAB, a global leader in higher education best practice research in operational, enrolment, and student experience terrains. Gary specialises in financial and operational challenges that span institutional strategy to unit-level process improvement. His most recent projects have focused on digital transformation in a global higher education context. Gary has a BA from Baylor University in Waco, Texas, and an MA and PhD in History from the University of North Carolina, Chapel Hill. Outside of the office, and true to his Texas roots, Gary (along with his hound dog) is always on the hunt for good hiking trails and BBQ.