What general protocols will you have in place to ensure a safe conference in regards to COVID-19?

Safety for conference attendees, exhibitors, and staff will remain our first priority. We follow CDC and WHO guidelines for in-person gatherings at the time of the conference. We also look at local guidelines dependent on the location of each event.

How do I show that I am vaccinated? 

CASE contracts CrowdPass, a third-party health clearance vendor, to provide a secure website through which attendees can upload a picture of their vaccination card (except where prohibited by law) or negative test results. 

What if I am traveling from outside of the U.S. to attend an event in the U.S.? 

Anyone attending an in-person CASE conference held anywhere in the U.S. must comply with CASE’s COVID-19 policies and guidelines. International travelers should confirm entry requirements into the United States from a foreign point of origin prior to departure. Travelers are encouraged to follow CDC guidance for traveling during the pandemic and to follow all governmental and transportation carrier requirements and recommendations related to travel.

How will I know if guidelines change?

CASE will keep this policies page up to date with the most current information. We will include hyperlinks to appropriate guidance on each conference page. 

What if I do not want to get vaccinated?

CASE requires all attendees, exhibitors, and staff to provide proof of COVID-19 vaccination or negative COVID-19 test results prior to participating in person at any conference. In addition, CASE offers online events that provide top-notch educational content, professional development, and networking opportunities.

What if I start to feel ill before traveling?

CASE asks that you not attend the conference if you are feeling sick and will provide you with a credit for the full price of the conference. Credits can be applied to any CASE product or membership fees and expire 12 months after the date of the event. While our cancellation policy does not allow for credits for cancellations within 2 weeks of the conference start date, you can request a credit due to illness in writing by contacting Member Support at [email protected].

How will you check my vaccination status or negative test results? 

CASE uses a health passport tool called CrowdPass. The health-clearance technology has been used by thousands of events worldwide to clear attendees for seamless entry.  Each conference will communicate instructions to event attendees via pre-conference messages, conference communities, and conference websites. 

How do I upload my vaccination record or negative test results?

You’ll use the secure link provided to you for the CASE event. Once there, you’ll create a login and complete a health screening form. You’ll then upload a photo of your vaccination record or negative test results. Once CrowdPass verifies your record has been uploaded, you’ll receive a QR code that you’ll show at registration at the event. 

How soon do I have to upload my vaccination record or negative test results prior to the event?

• Your vaccination proof must be uploaded to CrowdPass no later than 24 hours prior to the conference start. 
• Proof of negative test results must be taken within 24 hours of your arrival to the conference and at least 4 hours before checking in to the conference. Do not bring your test results to the registration desk. All proof of negative rapid antigen test results must be uploaded to CrowdPass.  

CASE will receive a report furnished by CrowdPass that will tell us your approval status and your check-in to the conference will be seamless.

Is my health information secure?

Data security is CrowdPass’s top priority.  CrowdPass partners with MedStack and Securicy to ensure security.  

• MedStack is a HIPAA-compliant platform that delivers built-in privacy and security protocols that cover all typical healthcare industry practice on personal data such as encryption, certificate and key management, backups, monitoring and logging.  With MedStack’s secure solution, CrowdPass safely hosts attendee’s health screening process as well as storing these medical data from the contact-tracing period (28 days) until the disposal period (after 28 days).  Therefore, all the information collected from each user will only be accessed internally for health-screening purposes and contact-tracing purposes.
• CrowdPass also utilizes Securicy for constant quality control The Securicy platform uses industry-leading best practices to generate information security policies for the CrowdPass web application. They frequently audit the CrowdPass system with penetration tests to evaluate security levels and provide tools, resources, and advice for building and maintaining security compliance.

What do I do if I haven’t received a CrowdPass link for my event? 

The CrowdPass link will also be available on the event community under Resources. If you can’t find it, you can also contact member support.

What if I don’t feel comfortable uploading my vaccination record or negative test results to CrowdPass?

We strongly encourage using CrowdPass to ensure a smooth check-in process for the conference. You will not be able to enter the conference without showing your vaccination card or uploading it to CrowdPass.