Publications & Products
Volume 2, Issue 34

Leak-Proof Your Organization

To prevent unwanted and potentially damaging information leaks about their organizations, leaders should build trust and transparency among their staffs, says a management consultant.

Jamie Notter, coauthor of Humanize: How People-Centric Organizations Succeed in a Social World, recently spoke with Associations Now about how to make an organization leak-proof. To facilitate a "trustworthy culture where employees aren't likely to leak sensitive information," Notter says there has to be a "shared understanding of what is responsible behavior" and what is not.

Notter adds that organizations that communicate regularly with staff can help prevent accidental leaks of information. He notes that these types of leaks are prevented by "everyone in the organization knowing what's going on." For example, people might know their job description and what they're responsible for but they might not know an organization's strategy.

Notter says he believes this trend toward management transparency will continue to grow over time.

"Competitively, the more you resist the transparency movement, the more behind you're going to fall," he says. "The folks that take a different approach and understand that it's not about control, it's about clarity, those are the ones that are going to move ahead."

This article is from the March 4, 2013 issue.

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