Publications & Products
Volume 2, Issue 6

How to Manage a Global Team

A leadership expert says that managers with international teams should set certain ground rules to ensure that everyone is able to contribute—no matter his or her location or culture.

Andy Molinsky, associate professor of organizational behavior at the Brandeis International Business School, recently shared three tips for cross-cultural leadership with the Harvard Business Review.

  • Make the team norms explicit. "People can bring different and potentially conflicting communications approaches to the table," Molinsky says. "It's critical to discuss how those will influence the standards and expectations of your team."
  • Create an inclusive team environment. "Some individuals can feel intense social pressure around people from other cultures, especially when other non-natives seem to be doing just fine," he says. "Work hard to create a safe atmosphere so members are able to express their concerns."
  • Give everyone the right skills. "If your team's culture is essentially Western and you speak English, dedicate time and resources to making sure everyone has the skills in these areas necessary to contribute to their fullest," he says.

This article is from the Aug. 6, 2012 issue.

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