Publications & Products
Volume 5, Issue 42

6 Tips to Improve Email Communication

Email is a major part of everyone's workday, but staff members are less likely to be attentive to emails that ramble and contain superfluous information, according to one technology expert.

Making a habit of these suggestions will help keep your email correspondence effective and acknowledged, writes John Brandon for

  1. Confirm receipt. Send a confirmation or read receipt for emails that include details about future meetings or pertinent information that for the recipient, Brandon writes.
  2. Self-edit. Rereading an email before you press send can  help identify typos, errors, missing information and  eliminate extraneous words.
  3. Simplify your signature. Unless you're an academic who needs to list your credentials, include only your name, contact phone number and address in your signature line for quick and easy  reference, Brandon writes.
  4. Get to the point. Emails that are concise and get to the point help a busy reader more readily understand your message.
  5. Eliminate jargon. Jargon is a shortcut for explaining what you actually mean and should be avoided, suggests Brandon.
  6. Close quickly. People read emails quickly, flicking and scanning for pertinent information, Brandon writes. Adding too much extraneous information at the end makes this process too time consuming.

This article is from the Advancement Weekly, April 25, 2016 issue.

Council for Advancement and Support of Education (CASE) © 1996 - 2018