Conferences & Training
Registration Policies: North America Conferences

How to Register Hotel Procedures & Deadlines
Procedures & Deadlines Travel Discounts
Confirmations Changes/Cancellations
Dress Code
How to Register

Online: Login is required to register online. You can register online using a credit card as payment for conference fees. To register select the conference you want from the conference calendar.

Check: If you wish to pay by check for a conference, please contact to CASE Member Support Center at +1 202-328-CASE [2273] M-F, 9 a.m-5p.m. ET to pre-register over the telephone. CASE will send you an invoice via email that you may use to submit your payment request for the conference. Please note: your registration is complete when payment is received in full. In the event of a conference selling-out, preference is given to registrations that are paid in full.

Registration Procedures and Deadlines
  • Your registration is complete when payment is received in full.
  • If you are employed by a CASE member institution, you may register at the member rate.
  • To ensure your name appears in all on-site materials, CASE must receive your registration no later than five (5) business days prior to the start date of the conference. You may still register after the deadline if space is available. Visit the member support center for more information.
  • Contact CASE for exhibitor and sponsorship information.
Confirmations

Once your conference payment has been processed you will immediately receive an email confirmation receipt. If you have not received an electronic receipt two weeks prior to the conference start date, call +1 202-328-2273 to request a verbal and/or faxed confirmation.


Hotel Reservation Procedures and Deadlines
  • CASE negotiates a special hotel rate for conference attendees; housing is not included in your conference registration fees. You are responsible for making your own hotel reservation.
  • The deadline is generally three weeks prior to the start of the conference to make your reservations at the special CASE conference rate. Please check the Web site for specific hotel information about each conference and make your reservations promptly to ensure room availability at the discounted rate.
  • Occasionally, room blocks fill before the hotel deadline, although the hotel may have additional rooms at a higher rate. If the conference headquarters hotel is completely sold out, consult your travel agent for alternative lodging.

Travel Discounts

Save on your car rental: CASE professional members may receive a discounted rate from National or Alamo Car Rental.


Changes/Cancellations

Cancellations must be made in writing via email to support@case.org.

Regrettably, we cannot offer refunds due to injury, illness or inclement weather. Conference registrations may be transferred to another member of your institution if the original registrant is no longer able to attend. Only one registrant may attend per registration — swapping badges is not allowed.

Refer to the timeframes below for refund deadlines. Refunds may be made on main conference fees only. Fees for special events or other passes are nonrefundable.

  • Three or more weeks prior to the start of the event: CASE will offer a credit of equal value to attend another CASE conference, or refund the registration;
  • Between two and three weeks prior to the start of the event: CASE will offer a credit of equal value to attend another CASE conference, or refund the registration minus a 10 percent cancellation fee; 
  • Less than two weeks prior to the start of the event: CASE will offer a credit of equal value to attend another CASE conference but no refunds allowed;
  • No-shows will not be refunded conference fees.

Also:

  • Occasionally conferences fill to capacity before the registration deadline date, so we encourage you to register early.
  • CASE reserves the right to cancel any program.
  • Do not book your travel arrangements until you have received confirmation.
  • CASE is not responsible for any cancellation or change fees assessed by airlines, hotels, or travel agents.

Dress Code

Most conferences are business dress, however, Summer Institutes are more casual.


If you need further assistance please visit the member support center or contact  +1 202-328-CASE [2273] M-F, 9 a.m-5p.m. ET.