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Workplace Culture

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Intolerant Work Environment Stalls Careers of LGBTs
Advancement Weekly Article A new study by the Center for Work-Life Policy finds that employers who don’t create an environment in which lesbian, gay, bisexual and transgender employees can express their sexual orientation hinder these individuals’ “career progression” and undermine their organization’s “bottom line success.”

Study: Teleworking Less Popular, but No Less Effective
Advancement Weekly Article A new survey reports that the number of teleworkers in the United States decreased last year for the first time since 2003. Researchers say that heightened employee anxiety over job security has many afraid to work from home. Still, some leadership experts say that more face time doesn’t promote greater job security and that employers should continue to promote teleworking.

Give 'Em a Break: Helping Employees Maximize Vacation
Advancement Weekly Article If your employees can’t recharge on vacation, then you’ve failed as a manager. Or so argues one leadership expert from the United Kingdom.

Bosses, Workers Perceive Time Differently
Advancement Weekly Article,  Article Managers are less conscious of time constraints on work projects than their staff members, according to new research.

Don’t Worry About Likeability in the Workplace
Advancement Weekly Article,  Article The desire to be liked can get in the way of a leader’s career development, writes a management expert.

Boring Isn’t a Bad Personality Trait at Work
Advancement Weekly Article,  Article People whose personalities might be described as “boring” tend to be reliable, emotionally stable and above-average managers, writes an authority in psychological profiling.

Four Tactics to Boost Workplace Culture
Advancement Weekly Article There's a strong business case for improving workplace culture, writes a business expert.

5 Steps to Boost Creativity
Advancement Weekly Article Struggling to find workplace inspiration? Chief Strategy Officer Darren Guarnaccia says his best ideas pop into his mind while he's running—but that doesn't mean everyone should start training for a marathon. The key to creativity is finding a unique inspiration-generating strategy.

Learn the Habits of Good Employees
Advancement Weekly Article Wondering how well you are performing at work? According to one management author, there are a few telltale signs that show you are an indispensable employee.

Different Office Personalities Bring Balance
Advancement Weekly Article A workplace with individuals who have diverse personalities and backgrounds is necessary for the equilibrium of your company, writes one business author.

How to Convince Your Co-workers to Like You Better
Advancement Weekly Article No one expects to be universally loved at work. But what do you do when you find yourself at odds with the company culture, given the cold shoulder by colleagues or caught in frequent conflicts?

The Caring Leader
Advancement Weekly Article Are you known as a tough-as-nails leader? It might be time to introduce a more caring attitude into your repertoire.

Just Say Yes to Innovation
Advancement Weekly Article When in meetings, do you look for ways to say no or do you open yourself up to an institutional yes?

The Art of Working Strategically
CURRENTS Article From 2012 to 2016, Reggie Bustinza and Joe Volin were tasked with tracking engagement for the nearly 37,000 alumni at Lewis University in Illinois. They got big results, and their system continues to live on after their time at the institution. Here they share their secrets for taking alumni metrics to the next level.

Talking Shop: The Upside of Chaos
CURRENTS Article Joan Garry, principal of Joan Garry Consulting, believes the best nonprofits are like twin-engine jets. In advancement, the board chair and institution president are co-pilots. The staff and lead volunteer engines need to be strong, effective, and efficient. But, of course, there will always be turbulence. "If you haven't had a crisis at an institution, it's not because you're good—it's because you're lucky," she warns. The author of Joan Garry's Guide to Nonprofit Leadership, Garry shares advice on dealing with disorder.

CURRENTS Article Advice on removing a donor name from a building; and why a deck of cards helps one development pro stay focused on making the impossible possible.

Outlook: Observations from the Other Side
CURRENTS Article The job market is tough, but not for the reasons you may think. For several months in 2016, I looked for a senior-level job in development. During my 20-plus years working in nonprofit and higher education fundraising, I've developed several skills, including the ability to scout and hire great talent. Being on the other side of the table was an eye-opener. After perusing hundreds of openings, I thoughtfully submitted more than 30 job applications to Ivy League schools, huge state university foundations, and everything in between. Throughout the process of working with recruiters and HR personnel, I found variable levels of professionalism, including wince-worthy displays of incompetence in how nonprofits (especially ones in higher ed) hire. Here are some highlights and recommendations for improving your own process.

CURRENTS Article Advice on how to respond to inappropriate comments from donors; and tricks to digitally unplug.

Family Matters
CURRENTS Article For busy advancement officers, the line between their professional and personal lives blurs easily and often. Alumni relations staff frequently work evenings and weekends; development officers can travel several times a month to visit donors; social media directors monitor, respond, and post content 24/7. In a recent work-life balance survey, 68 percent of advancement professionals reported working 45 hours or more per week, and 30 percent said that work often interferes with their personal lives. These unpredictable schedules can take a toll on families. So how can you align your personal and professional relationships in a healthy way? Here's how to stay married to your partner and not wedded to your job.

Relationship Status
CURRENTS Article Turnover can be costly. When a donor’s key contact leaves—whether it’s the president or development officer—the donor’s relationship with the institution is disrupted. The result? Delayed or decreased giving. So how can you reduce the negative impact of presidential and gift officer turnover? By expanding the number of indi-viduals involved in donor-institution relationships and including people with greater tenure in those relationships.

Listen Up
CURRENTS Article CFO means business with New Year’s resolution to consume audio books

CURRENTS Article Persuading faculty to work with media and coaching them on it; and what the stuff in your workspace says about you.

CURRENTS Article Advice for when a colleague acts too casual and friendly with donors; how to be preapred for last-minute end-of-the-year gifts; and thougths on preparing Native American high school students for college.

Happiness at Work: How vs. What
Advancement Weekly Article People are happier at work because of "how" they work, not necessarily because of "what" they are doing, says one strategic planning expert.

Long, Aimless Meetings? Sabotage!
CURRENTS Article Too many committees? Wishy-washy decision-makers? Those little frustrations in your day-to-day office life aren't just annoyances—they could be sabotaging the work you do, according to the book Simple Sabotage: A Modern Field Manual for Detecting and Rooting Out Everyday Behaviors that Undermine Your Workplace.

Help Keep Workers Healthy
Advancement Weekly Article,  Article Leaders can keep their staff healthy and productive by encouraging sick employees to avoid the office, say public health experts.

Know If an Employee is a Bad Influence
Advancement Weekly Article,  Article Leaders often struggle to identify employees who negatively affect their organization's culture, write two management gurus.

Think Beyond Budget When Spending
Advancement Weekly Article,  Article Too many managers spend money based on what’s in their budget rather than what’s needed to achieve their department's goals, writes a financial expert.

How to Manage Entitled Employees
Advancement Weekly Article,  Article Managers can get the most out of entitled employees by giving them tasks that are suited to their strengths, says a social psychologist.

To Get Ahead, Don’t Spurn Workplace Politics
Advancement Weekly Article,  Article Managers can leverage the power of office politics to their professional benefit, writes a career coach.

Lunchtime Decisions Affect Work Performance
Advancement Weekly Article,  Article A healthy lunch during the workday can fuel better productivity, writes a leadership expert.

Don’t Eat Lunch at Your Desk
Advancement Weekly Article,  Article Workers who leave their desk at lunchtime are more creative and productive, writes a stress management coach.

Steps to Create a Fair Office
Advancement Weekly Article,  Article To create a fair workplace, leaders should build a common set of rules and show employees that they care about them, say two ethicists.

Avoid These Character-Killing Behaviors
Advancement Weekly Article,  Article Managers can hurt their reputation by taking credit for someone else’s work, hiding errors and regularly failing to complete work, writes a workplace expert.

Leaders Should Lighten Up
Advancement Weekly Article,  Article Levity and humor can help managers and their employees excel in the workplace, says an expert on office culture.

It Pays to Lighten Up at Work
Article,  Community College News Article Levity and humor can help managers and their employees excel in the workplace, says a keynote speaker at the upcoming CASE Conference for Community College Advancement.

Navigating Office Politics
Advancement Weekly Article,  Article Leaders should carefully manage differences or conflicts of interest with colleagues at work, writes a career coach.

Stop the Spread of Office Disputes
Advancement Weekly Article,  Article Managers should intervene before a personal conflict between employees spreads to the rest of their team, writes a business school professor.

For a Better Workplace, Get Workers to Stand Up
Advancement Weekly Article,  Article Leaders should encourage their employees to spend less time sitting at work, says one executive.

Showing Respect Builds Trust
Advancement Weekly Article,  Article Leaders can build a culture of trust at their organizations by showing respect to their colleagues, says a management authority.

What Does Your Institution Taste Like?
CURRENTS Article The co-author of Scaling Up Excellence: Getting to More Without Settling for Less explains how the for-profit world’s ideas about ingenuity apply to advancement professionals too. “People in advancement are in the imagination business,” he says. “Ask yourself, Where is your creativity?” Rao offers his tips for doing just that.

When Helping Isn't Productive
Advancement Weekly Article,  Article Even with the best of intentions, work colleagues can sometimes make matters worse by offering assistance, says an executive coach.

How to Work in an Open Office
Advancement Weekly Article,  Article Managers and employees who find it hard to work in offices with open floor plans can adopt certain strategies to improve their productivity, according to new research.

Manage with Empathy
Advancement Weekly Article,  Article Leaders who exercise compassion at work have more productive employees, says a management expert.

Handle Manipulative Employees
Advancement Weekly Article,  Article Managers should be on guard against colleagues who engage in psychological or emotional manipulation, says a career coach.

It's OK to Close Your Office Door
Advancement Weekly Article,  Article Good bosses don’t have to be accessible the entire time they are in the office, says a time management expert.

The Importance of Workplace Culture
Advancement Weekly Article,  Article A single “bad hire” can have a significant impact on the morale, productivity and ultimate success of an organization, say researchers.

Encourage Civility in the Workplace
Advancement Weekly Article,  Article Lapses in common courtesy and respect are becoming more common in today’s increasingly virtual work environment, says a management consultant.

Work with Challenging Employees
Advancement Weekly Article,  Article Staying focused when dealing with difficult colleagues is possible, say leadership experts.

Minimizing Risky Employee Behavior
Advancement Weekly Article Leaders can take several steps to protect themselves and their organizations against potentially reckless or unethical employee behavior, says a risk management consultant.

Promoting Ethics in the Office
Advancement Weekly Article Managers should set an ethical framework for how their employees should behave in the workplace, says a leadership specialist.

President's Perspective: The CASE Culture
CURRENTS Article As CASE's longest-serving president, John Lippincott has had a chance to observe what makes CASE special. In this column, he shares his observations.

The Benefits of an Office Book Club
Advancement Weekly Article In addition to wellness programs and social events, a workplace blogger says that a growing number of employers are organizing book clubs for their employees.

When to Let Employees Do Personal Chores at Work
Advancement Weekly Article A new study finds that many managers are taking “an increasingly relaxed attitude” toward their employees doing the occasional personal chore during the workday.

Why Hiring Workaholics Doesn't Pay
Advancement Weekly Article Managers shouldn’t want workaholics for employees, says a leadership expert who warns that the disadvantages of having work-obsessed employees far outweigh the benefits.

Basic Business Etiquette Still Matters
Advancement Weekly Article A communications expert says that simple etiquette remains essential in the workplace and that all managers could use a refresher.

Teaching New Employees How to Fit In
Advancement Weekly Article Teaching employees what behaviors are valued at their new workplace is an excellent way to align organizational culture and drive success, writes a management expert.

Discourage Office Interruptions
Advancement Weekly Article Many managers have at least one employee who enjoys popping by their offices to discuss every aspect of his or her work. Sometimes, such visits are important, but many times they are productivity killers for both parties, writes one manager.

Things to Keep to Yourself at Work
Advancement Weekly Article Sharing too much information at the office can damage reputations, workplace camaraderie and—at worst—careers.

Signs of Deteriorating Organizational Culture
Advancement Weekly Article Every now and then, it’s important to gauge the health of your organization’s culture. And managers can do so simply by listening to what they and their colleagues say around the office.

Dealing with the Office 'Debbie Downer'
Advancement Weekly Article Nearly every office has one—a colleague who has a negative comment about everything. It is important to deal quickly with this individual, writes one management expert, because ignoring him or her will only further bring down office morale.

Holiday Gift-Giving Etiquette at the Office
Advancement Weekly Article Buying gifts for office colleagues can be as much of an etiquette minefield as the annual holiday party. There are several dos and don’ts to consider.

Odds and Ends: Breaking Through
CURRENTS Article In this interview with Vernice "FlyGirl" Armour, a veteran of the U.S. Marine Corps and the U.S. military's first black female combat pilot, she discusses her experience with creating a culture of teamwork and mutual respect, the challenges of keeping people who work for large organizations engaged, and how higher education can help veterans as well as be helped by their experience.

All Work and Some Play
Advancement Weekly Article Work isn’t all fun and games, but a growing number of employers are hoping to change this expectation: they’re incorporating elements of videogames into the workplace to engage their employees.

Keeping Employees Sharp
Advancement Weekly Article Managers are responsible for leveraging their organizations’ resources efficiently, and employees are arguably their most valuable resource. A leadership expert offers four, outside-the-box ideas that managers can implement to break up the monotony of the workplace and get the most from their staffs.

Drafting a Robust Remote Work Policy
Advancement Weekly Article Managers should establish formal policies with clear guidelines for remote workers so that they can focus, above all else, on doing their jobs. Still, one leadership guru says managers shouldn’t sacrifice flexibility in the process.

Discouraging Workplace Gossip
Advancement Weekly Article "Allowing gossip in the workplace is like encouraging your employees to swim with sharks," warns one management guru who suggests several ways for managers to control gossip in their offices.

Maximizing Office Space
Advancement Weekly Article Are you getting the most out of your office space? Here are some tips to clear your desk and your head.

Etiquette for Eating at Your Desk
Advancement Weekly Article More managers and their employees are eating at their desks to stay productive. It could be good for office efficiency, but is it driving your co-workers crazy?

Generation Vexed
CURRENTS Article For perhaps the first time in history, three distinct generations are sitting desk-to-desk in the workplace. In this story, advancement professionals discuss the characteristics of Baby Boomers, Generation X, and Millennials and various points of conflict in the multigenerational office.

Office Space: Artists of Advancement
CURRENTS Article When personalities in the office clash, it can affect productivity. Find out how creative employees operate so you can work together to advance your institution.

Odds and Ends: Through the Ages
CURRENTS Article A short discussion of generational differences in the workplace.

Manager's Portfolio: Everyday Leaders
CURRENTS Article The power of difference in organizations

Advance Work: Facebook or Bust
CURRENTS Article A survey of 18- to 24-year-olds found that lack of access to Facebook or YouTube at work would cause some to quit.

Piece of Mind
CURRENTS Article The advancement team at Rollins College in Florida learned that collaboration was key to success. They overcame cross-departmental conflict, learned to work together, and realized what each member of the team contributed.

Manager's Portfolio: The Trust Conversation
CURRENTS Article Trust contributes to more productive, happier workplaces and is created daily through an ongoing dialogue.

Manager's Portfolio: Hot-Button Issues
CURRENTS Article During a contentious election season, how can advancement managers maintain healthy relationships and encourage shared goals on campus? To avoid the potentially negative effects of political discussions in the workplace, managers and their staffs should understand the nature of colleges and universities, know their role as advancement professionals, avoid political arguments with co-workers and donors, and strive for civility. Because advancement professionals must form partnerships and foster support for department or campus goals, they must find ways to listen and understand others’ viewpoints.

Manager's Portfolio: Location, Location, Location
CURRENTS Article At many institutions, limited office and parking space forces advancement units to move outside of campus borders. Off-campus facilities offer several advantages over campus quarters, but advancement staffers must work harder to keep in touch with faculty, staff, and students when off site.

Manager's Portfolio: Managing Millennials
CURRENTS Article To motivate the student workers often called Millennials (born between 1978 and 1997), advancement managers need to understand their independent, individualistic ways. In particular, managers should consider the best ways to make assignments, give them perks, and help them understand workplace expectations.

Manager's Portfolio : Just a Little Respect
CURRENTS Article Approaches to etiquette vary dramatically from one generation to the next, and tensions or faux pas are most likely to occur in the realms of telephone communications, forms of address, and clothing. Managers can help prevent clashes by understanding each generation's style, managing with flexibility, and promoting respect and consideration.

Manager's Portfolio: Play Nice
CURRENTS Article Generational differences in the workplace create the potential for workplace conflict and confusion. Understanding the nuances of each generation's preferences can make giving and receiving feedback more pleasant and effective.

Manager's Portfolio: Factory, Family, Jungle, or Temple?
CURRENTS Article You'll be a better manager if you understand your workplace culture

Manager's Portfolio: Break Down the Barricades
CURRENTS Article Schmidt describes how he and his media and publication staff at Trinity Western University overcame long-standing campus tensions and distrust on the part of faculty and other staff members. His team: 1) set standards to improve the publications shop's performance on meeting deadlines and budgets; 2) focused on proving to reluctant professors and managers that the communications team had their best interests at heart; and 3) ensured they could justify decisions with proven principles.

Manager's Portfolio: Creating a Leader Culture
CURRENTS Article Beck describes a nonprofit management model suited to volunteer-powered groups such as alumni associations and foundation boards. She explains how organizations can create a collaborative culture based on four factors: participation, communication, direction, and recognition. Organizations can use the model in exercises to analyze the role of leadership and examine institutional culture.

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