Browse by Professional Interest
Human Resources

690 results



Browse other interest areas at left.

CASE Seeks Advancement Job Descriptions
Article,  BriefCASE Article CASE is updating its collection of job descriptions for all disciplines—advancement services, alumni relations, communications, fundraising and marketing. Members are encouraged to share their job descriptions by emailing them to MemberServiceCenter@case.org.

The Key to a Positive Work Attitude? Resiliency
Article,  Community College News Article For community college advancement professionals to succeed, they must learn to stay positive and productive in the face of change, challenges and uncertainty, says a communications expert.

New Practitioners Should Make Connections
Article,  Community College News Article Community college advancement practitioners new either to their job or the sector should develop relationships with key influencers on their campus, say two CASE faculty members leading a newcomers workshop.

Don’t Waste Time at Meetings
Advancement Weekly Article,  Article Leaders can turn long meetings into short, productive gatherings by putting action items on the agenda—not discussion points, writes a time management expert.

Advice to Make Most of Gaps Between Meetings
Advancement Weekly Article,  Article Busy managers and workers shouldn’t waste 30-minute gaps between meetings, writes an authority on workplace productivity.

Small Wins at Office Make Big Difference
Advancement Weekly Article,  Article Seemingly mundane workday events can make or break employees’ “inner work lives,” according to the authors of a new management book.

Use a Sticky Note to Improve Persuasion
Advancement Weekly Article,  Article Research finds that one of the best ways to get someone to follow through on a work task is to attach a sticky note with a handwritten message to the request.

Know Purpose of Work to Improve Job Motivation
Advancement Weekly Article,  Article Managers and employees can become demotivated if they lack clearly defined personal and professional goals, writes a leadership training specialist.

Coach Underperforming Employees
Advancement Weekly Article,  Article Managers can help underachieving team members boost their performance by clearly articulating how they should change their work habits, says a leadership consultant.

Respond Compassionately When a Staffer Missteps
Advancement Weekly Article,  Article Managers should respond with compassion—not anger—when an employee makes a serious mistake, says a research psychologist.

Entice Former Employees to Return
Advancement Weekly Article,  Article “Boomerang employees” can be a valuable source of proven talent for organizations, writes a talent management expert.

How to Handle a Sudden Resignation
Advancement Weekly Article,  Article When an employee quits unexpectedly, managers should assure their team that they are working hard to find a suitable replacement, says a management consultant.

How to Encourage Employees to Think for Themselves
Advancement Weekly Article,  Article Leaders should advise employees on how to resolve workplace issues, writes a management expert.

What to Do When a Team Grows Too Big
Advancement Weekly Article,  Article Most work teams become unmanageable after they grow to 10 or 12 direct reports, writes a management researcher.

Don’t Accidentally Hamper Employee Creativity
Advancement Weekly Article,  Article Leaders can sometimes inadvertently undermine their team's creativity when problem solving or generating new ideas, writes a management professor.

Ask How to Retain Top Performers
Advancement Weekly Article,  Article Managers should regularly conduct “stay interviews” with current employees, writes a talent management specialist.

Don’t Contribute to Employee Inbox Overload
Advancement Weekly Article,  Article Managers should limit the number of emails they send to staff, says an office communication specialist.

Facilitate Constructive Dialogue among Employees
Advancement Weekly Article,  Article Managers should encourage healthy debate among their team members to discover better solutions to work problems, writes a team of management consultants.

Know What to Ask to Get Better Feedback
Advancement Weekly Article,  Article To get useful employee feedback, supervisors need to ask the right questions, say leadership experts.

Sound Professional on Conference Calls
Advancement Weekly Article,  Article To make a good impression on conference calls, leaders should provide a brief introduction when arriving and make liberal use of the mute button to minimize background noise, writes a leadership specialist.

Reclaim Lost Time from Email
Advancement Weekly Article,  Article Leaders can begin to tame email overload in their office by following a few simple steps, write communications experts.

New Managers Should Avoid These Tired Lines
Advancement Weekly Article,  Article New leaders shouldn’t spout clichéd words and phrases to their team members, writes an expert on workplace communication.

Learn How to Communicate Organizational Change
Advancement Weekly Article,  Article Leaders should clearly communicate to staff when their organization is going through a major change—such as a reorganization or layoffs—writes a management expert.

Look Beyond Email to Boost Teamwork
Advancement Weekly Article,  Article To improve communication and collaboration, senior leaders should encourage work colleagues to interact more freely with one another using tools other than email, writes a management expert.

Bosses, Workers Perceive Time Differently
Advancement Weekly Article,  Article Managers are less conscious of time constraints on work projects than their staff members, according to new research.

Don’t Worry About Likeability in the Workplace
Advancement Weekly Article,  Article The desire to be liked can get in the way of a leader’s career development, writes a management expert.

Boring Isn’t a Bad Personality Trait at Work
Advancement Weekly Article,  Article People whose personalities might be described as “boring” tend to be reliable, emotionally stable and above-average managers, writes an authority in psychological profiling.

CASE Diversity Efforts Continue in 2017
Article,  BriefCASE Article As our world rapidly becomes more diverse, advancement professionals must work to embolden and support diverse employment, alumni and donor bases, says Anita Walton, CASE's newly appointed director of diversity and talent management.

White Paper Examines Institutionally Related Foundations Performance
Article,  BriefCASE Article Institutionally related foundations have evolved significantly during the past five years and are well-positioned to provide “crucial support to their institutions in the years to come,” reports a recently released CASE white paper.

Communications and Marketing Significant for Institutions
Article,  BriefCASE Article Institutional leaders have "fully realized the significance" of the communications and marketing function and the "hurdle of justification" has been cleared for most practitioners. These are among the findings of a recently published CASE white paper.

Why Are Chinese Universities Falling Behind in Race for Giving?
Article,  BriefCASE Article Recent donations made by Chinese billionaires to Western universities have sparked controversy, after critics say donor support of China’s education sector is lacking, according to the South China Morning Post.

U.S. Education Report Finds Diversity Gap, Holes in Teacher Pipeline
Article,  BriefCASE Article A recently released report by the U.S. Department of Education reveals a severe lack of racial diversity among teachers and professors in the United States as well as an ineffective pipeline to prepare and support teachers from diverse backgrounds to enter the education field.

Helping Women in Advancement Break the ‘Cash Ceiling’
Article,  BriefCASE Article Women in the advancement profession need to do their homework when job searching to ensure they receive fair and equitable compensation, says an executive search consultant.

A Guide to Getting to Know a New Campus
Article,  BriefCASE Article Stefanie Howlett knew she was truly part of the Salem State University community when she posted about the yellow house. That and a turkey-leg-toting Viking.

Listen to Learn and Learn to Listen
Advancement Weekly Article,  Article Managers should make listening to their employees' ideas and concerns a priority, say office communications experts.

Encourage Staff to Refer Job Candidates
Advancement Weekly Article,  Article An employee referral program is a great way to find skilled job-seekers to fill open advancement positions, says a talent management professional.

Teach Employees Conflict Resolution Skills
Advancement Weekly Article,  Article Managers shouldn’t try to resolve every conflict among team members but should instead guide them through a process to find a mutual solution, writes a management expert.

Craft Job Posts to Attract Better Applicants
Advancement Weekly Article,  Article Employers should write job listings that focus on what they can offer candidates, according to a new study.

Avoid These One-On-One Meeting Killers
Advancement Weekly Article,  Article Leaders can ruin meetings with another colleague by dominating the conversation, writes a communication expert.

Make Difficult Conversations Look Easy
Advancement Weekly Article,  Article Leaders can handle tough workplace discussion by applying a few simple principles, writes a management expert.

Consider Goals Prior to Recruiting Staff
Article,  BriefCASE Article Hiring managers in advancement offices need to think about what organizational objectives they are trying to achieve before they begin sourcing candidates for open positions, says a talent management professional.

Signs that Leaders Lack Empathy, Self-Awareness
Advancement Weekly Article,  Article Managers who believe being liked at work is overrated may need to improve their emotional intelligence, writes an executive coach.

How to Deal with Poor Communicators
Advancement Weekly Article,  Article Employees shouldn’t be afraid to ask for clarification when a colleague sends a cryptic email, writes a clinical psychologist and career coach.

Learn to Read Attendees' Emotions for a Great Meeting
Advancement Weekly Article,  Article Managers should employ empathy to hold more successful meetings, writes a leadership specialist.

Help Keep Workers Healthy
Advancement Weekly Article,  Article Leaders can keep their staff healthy and productive by encouraging sick employees to avoid the office, say public health experts.

How to Rehabilitate Underperformers
Advancement Weekly Article,  Article The first step to converting underachieving employees into top-performers is to identify what’s preventing them from achieving success, writes a career and workplace expert.

The Fundamentals of Effective Listening
Advancement Weekly Article,  Article Managers should listen more than they talk, writes a leadership specialist.

Know If an Employee is a Bad Influence
Advancement Weekly Article,  Article Leaders often struggle to identify employees who negatively affect their organization's culture, write two management gurus.

Know How to Ask for Help
Advancement Weekly Article,  Article Successful leaders know how to ask for what they need, writes a business school professor.

Modes of Communication to Avoid for Serious Topics
Advancement Weekly Article,  Article Leaders should be wary when communicating sensitive messages via email, text message or speaker phone, writes a communications specialist.

Self-Sufficiency is Vital to Engaging Workers
Advancement Weekly Article,  Article Managers can energize their employees by giving them more autonomy, writes a management consultant.

Don’t Stop Employee Ideas in Their Tracks
Advancement Weekly Article,  Article Leaders who fail to leverage the innovative ideas of their workers may miss opportunities for their organization to grow, writes a leadership specialist.

Bring Remote Employees Together for Key Events
Advancement Weekly Article,  Article Managers should convene their virtual teams in person at critical times, writes a management consultant.

Think Beyond Budget When Spending
Advancement Weekly Article,  Article Too many managers spend money based on what’s in their budget rather than what’s needed to achieve their department's goals, writes a financial expert.

Tips for Fostering Workplace Diversity
Advancement Weekly Article,  Article Leaders can improve their organization’s operations and encourage innovation by hiring and maintaining a culturally diverse workforce, writes a management expert.

The Best Advice is Clear and Concise
Advancement Weekly Article,  Article Supervisors should give feedback that is quick and to the point, writes a leadership specialist.

Inject More Positivity into Meetings
Advancement Weekly Article,  Article Managers should start meetings by asking participants to share one positive thing that has happened to them recently, writes a leadership coach.

Unconventional Ways to Retain Top Employees
Advancement Weekly Article,  Article To keep talented workers engaged with their jobs, leaders should encourage them to leverage their hidden skills and interests in the workplace, writes a management expert.

Challenge Workers to Boost Their Job Satisfaction
Advancement Weekly Article,  Article Managers should occasionally assign employees challenging new assignments to keep them satisfied with their jobs, writes a leadership educator.

Get Employees to Think Outside the Box
Advancement Weekly Article,  Article Leaders should schedule regular brainstorming sessions to encourage workers to think more creatively, writes a leadership expert.

Avoid War Words in the Workplace
Advancement Weekly Article,  Article Leaders who use aggressive terms such as “execute,” “in the trenches” and “killing it” in conversations can negatively influence employee morale, says a leadership consultant.

Managing a Major Team Project
Advancement Weekly Article,  Article Managers can keep team members on track by documenting who is responsible for what task, writes a leadership expert.

How to Respond to Unfair Criticism
Advancement Weekly Article,  Article Leaders should never react defensively when unjustly criticized at work, writes an authority on workplace communication.

How to Manage Entitled Employees
Advancement Weekly Article,  Article Managers can get the most out of entitled employees by giving them tasks that are suited to their strengths, says a social psychologist.

To Get Ahead, Don’t Spurn Workplace Politics
Advancement Weekly Article,  Article Managers can leverage the power of office politics to their professional benefit, writes a career coach.

Lunchtime Decisions Affect Work Performance
Advancement Weekly Article,  Article A healthy lunch during the workday can fuel better productivity, writes a leadership expert.

Why Work Teams Need Rookies
Advancement Weekly Article,  Article New employees are far more capable of tackling tough challenges than their managers may expect, writes a leadership expert.

Help Diversify the Profession
Article,  BriefCASE Article Three leading practitioners talk about the lack of diversity in educational advancement and what leaders in the profession can do about it in a video produced at last month’s CASE Minority Advancement Institute.

Ease Employees' Email Stress
Advancement Weekly Article,  Article A recent study finds that many workers feel "telepressure," the urge to respond immediately to emails, and that this can result in burnout.

The Real Reasons Workers Leave
Advancement Weekly Article,  Article Employees are more likely to quit if they haven’t received sufficient training or feel underappreciated, writes a business psychologist.

Don’t Eat Lunch at Your Desk
Advancement Weekly Article,  Article Workers who leave their desk at lunchtime are more creative and productive, writes a stress management coach.

Tips to Hire Self-Motivated Workers
Advancement Weekly Article,  Article Managers can run a more productive team by recruiting and hiring self-motivated employees, writes a talent management specialist.

Develop a High-Performing Senior Leadership Team
Advancement Weekly Article,  Article Senior leadership groups at many organizations fail to work together as a team, writes a management consultant.

Emulate These Good Listening Habits
Advancement Weekly Article,  Article Leaders can improve their performance by speaking less and listening more, say communications experts.

To Retain Top Fundraisers, Change Management Style
Article,  BriefCASE Article Fundraising leaders can retain high-performing major gift officers by creatively promoting them, better developing their skills and finding new ways to measure their performance, say CASE faculty members.

Use Humor to Boost Training Efforts
Advancement Weekly Article,  Article Leaders should inject humor—which has been shown by research to facilitate improved learning—into worker training programs, writes a training specialist.

Steps to Improve Leadership Communication
Advancement Weekly Article,  Article The more time and effort that managers invest in communicating with staff, the more effective leaders they become, writes a management instructor.

Engage Shy Team Members
Advancement Weekly Article,  Article Managers should pay more attention to employees who aren’t seeking it, writes a workplace psychology expert.

Tweaks to Improve Meeting Productivity
Advancement Weekly Article,  Article Managers can significantly improve the productivity of meetings by making small changes in how they conduct them, says a management consultant.

Correct These Nonverbal Communications
Advancement Weekly Article,  Article Blinking too much and faking a smile are among the negative body language habits that leaders should fix, writes a leadership specialist.

Don’t Use These Words in Work Email
Advancement Weekly Article,  Article There are a number of words that managers should avoid using when sending work email, say communications experts.

Encourage Employees to Speak Up about Work
Advancement Weekly Article,  Article Many managers assume that lack of feedback from their employees means that the organization is running well when the opposite may be true, writes a leadership specialist.

Worry Might Be a Sign of Talent
Advancement Weekly Article,  Article People become more self-conscious about their abilities as they become more accomplished, according to research.

Learn How to Give More Efficient Praise
Advancement Weekly Article,  Article Employee praise is most effective when it is specific and delivered frequently, writes a management expert.

Onboard Multiple Employees at Once
Advancement Weekly Article,  Article Managers should orient and train new hires in groups to make better use of resources and encourage healthy competition, writes a workplace training specialist.

Stop Negativity from Spreading
Advancement Weekly Article,  Article Managers should confront persistently negative employees before they influence those around them, writes an expert on employee morale.

Steps to Create a Fair Office
Advancement Weekly Article,  Article To create a fair workplace, leaders should build a common set of rules and show employees that they care about them, say two ethicists.

Promote Diversity and Foster Inclusion
Advancement Weekly Article,  Article Leaders need to do more than just create diversity within their workforce; they need to make the workplace inclusive, writes a management professor.

Improve CEO-CDO Relationships
Article,  Community College News Article To champion fundraising efforts on their campuses, community college presidents should have as strong a working relationship with their foundation director as they do with their provost, says one institutional leader.

Spend Time on Work that Matters Most
Advancement Weekly Article,  Article Workers are more productive if they spend most of their workday on the tasks they believe are most important, writes an executive coach.

Improve New Worker Training
Advancement Weekly Article,  Article Leaders should refine how they train new hires to boost employee engagement and performance, writes a management expert.

Stop Passive-Aggressive Office Behavior
Advancement Weekly Article,  Article Managers should recognize and curb their passive-aggressive behavior or it will breed mistrust and erode their credibility among colleagues, writes one leadership development consultant.

Drawing Improves Understanding
Advancement Weekly Article,  Article New research shows that doodling, often thought of as a time waster, can boost worker memory and creativity.

Avoid These Character-Killing Behaviors
Advancement Weekly Article,  Article Managers can hurt their reputation by taking credit for someone else’s work, hiding errors and regularly failing to complete work, writes a workplace expert.

Leaders Should Empower Employees
Advancement Weekly Article,  Article Managers who help their staff members feel more powerful—for example, by delegating important tasks to them—improve employee productivity, performance and job satisfaction, writes an executive coach.

Points to Ponder Before Terminating a Worker
Advancement Weekly Article,  Article Leaders should ask themselves several questions before firing an employee, write a pair of management consultants.

How to Coach Team Members When Short on Time
Advancement Weekly Article,  Article The more time a boss spends providing guidance to an employee, the more likely that he or she will want to stay with the organization and improve his or her performance, writes a management expert.

Know When to Let Go of Conflict
Advancement Weekly Article,  Article Managers should learn which workplace conflicts are best left alone, writes a conflict resolution specialist.

Leaders Should Lighten Up
Advancement Weekly Article,  Article Levity and humor can help managers and their employees excel in the workplace, says an expert on office culture.

It Pays to Lighten Up at Work
Article,  Community College News Article Levity and humor can help managers and their employees excel in the workplace, says a keynote speaker at the upcoming CASE Conference for Community College Advancement.

The Psychological Benefits of "Self-Talk"
Advancement Weekly Article,  Article Workers who talk to themselves using the pronoun “you” can boost their performance and calm their nerves, according to new research.

Staffers Can Offer Valuable Insight
Advancement Weekly Article,  Article Managers should solicit feedback and advice from front-line employees on how to improve their organization, writes a management consultant.

Poaching Concerns Shouldn't Stop Professional Development
Advancement Weekly Article,  Article Leaders who don’t offer career-development opportunities to their employees for fear they might cause turnover are misguided, writes a talent management specialist.

Methods for Better Meetings
Advancement Weekly Article,  Article Managers can make meetings shorter and more productive by adhering to a few simple research-backed guidelines.

Get More from Gifted Workers
Advancement Weekly Article,  Article When managing star employees, managers should act more as career coaches than day-to-day work supervisors, writes a talent management expert.

Stop Saying “Sorry” Without Reason
Advancement Weekly Article,  Article Workers who constantly apologize for minor transgressions undermine their credibility, writes a communications expert.

How to Offer Negative Feedback
Advancement Weekly Article,  Article When offering feedback to employees, managers should separate their criticism from their praise, writes a leadership expert.

Dealing with Passive-Aggressive Coworkers
Advancement Weekly Article,  Article Managers should remain professional when handling passive-aggressive colleagues, says a communications expert.

Know When Not to Schedule a Meeting
Advancement Weekly Article,  Article Before scheduling another meeting, managers should first determine if there’s a better way to accomplish their goal, write time management experts.

Non-Financial Ways to Boost Employee Performance
Advancement Weekly Article,  Article There are many no-cost ways to motivate employees, writes a leadership specialist.

Rectifying Verbal Blunders
Advancement Weekly Article,  Article Leaders can overcome communication gaffes by quickly clarifying and reasserting their intention, writes a communications consultant.

Help Employees Avoid Sophomore Slump
Advancement Weekly Article,  Article Managers can prevent new employees from losing commitment and focus in their second year on the job, writes a talent management specialist.

Know the Seven Levels of Delegation
Advancement Weekly Article,  Article Leaders should decide how much authority to give their employees based on what’s best for the organization, writes a management expert.

Focus on Keeping Promises, Not Exceeding Them
Advancement Weekly Article,  Article New research finds that “under-promise and over-deliver” is bad advice for managers.

Make Most of New Employees' Enthusiasm
Advancement Weekly Article,  Article Managers should engage new employees while their excitement is at its peak to help them succeed, writes a talent management coach.

Imagining Success Helps Realize It
Advancement Weekly Article,  Article Working professionals who are procrastinating or struggling to meet a goal should try to envision the steps they must take to achieve it, writes a neurologist.

Understanding Surprise Resignations
Advancement Weekly Article,  Article There are many common reasons why employees quit without notice, writes a management expert.

Navigating Office Politics
Advancement Weekly Article,  Article Leaders should carefully manage differences or conflicts of interest with colleagues at work, writes a career coach.

Signs that a Manager is a Poor Motivator
Advancement Weekly Article,  Article Many managers never learn how to properly motivate employees, writes a management expert.

Stop the Spread of Office Disputes
Advancement Weekly Article,  Article Managers should intervene before a personal conflict between employees spreads to the rest of their team, writes a business school professor.

Finding and Developing Tomorrow's Leaders
Advancement Weekly Article,  Article Leaders can help their employees develop management skills by encouraging them to leverage their existing strengths, say leadership experts.

Improve a Relationship with a Trying Colleague
Advancement Weekly Article,  Article Instead of judging difficult employees, managers should try to better understand them, writes a leadership expert.

Phrases that Drive Away Workers
Advancement Weekly Article,  Article Managers can inadvertently lower employee morale by uttering certain coded phrases, says a communications specialist.

Good Leaders Don't Treat Everyone the Same
Advancement Weekly Article,  Article The best leaders treat everyone fairly, not equally, says a management consultant.

Getting Ideas from Dream to Reality
Advancement Weekly Article,  Article Project managers can execute grand plans by involving those who control money and other resources at their organization right from the start, says a psychologist.

Take the Sting out of Bad News
Advancement Weekly Article,  Article Managers should prepare themselves emotionally before breaking bad news to colleagues, says a business school professor.

Handle the Truth about Departing Employees
Advancement Weekly Article,  Article Executives often ignore the real reasons why top workers leave their organization, says a management expert.

Help Workers Develop on the Job
Advancement Weekly Article,  Article Bosses play a critical role in the talent management of their employees, says a business school professor.

Impassion New Workers
Advancement Weekly Article,  Article Managers can inspire new employees by giving them a big-picture view of the organization and explaining how their contributions add value, says a leadership expert.

Avoid Habits that Repulse Top Talent
Advancement Weekly Article,  Article A boss’s bad behavior can drive away an organization’s best employees, says a workplace columnist.

Help Remote Workers Form Connections
Advancement Weekly Article,  Article Managers can help teams of remote workers communicate better by setting a few ground rules for their meetings, says a management consultant.

For a Solution, Sleep on a Problem
Advancement Weekly Article,  Article Creative solutions to complex work problems often come to those who wait, says management expert.

Disarm Passive-Aggressive Coworkers
Advancement Weekly Article,  Article Leaders should respond to passive-aggressive colleagues by speaking calmly and confidently, says a communications specialist.

When to Fire an Employee
Advancement Weekly Article,  Article Managers should not be afraid to part ways with a wayward worker, says a leadership expert.

Learn to Love Bad News
Advancement Weekly Article,  Article Leaders should have the courage to seek information they don’t want to hear, says an executive coach.

Quiet Words can have Loud Consequences
Advancement Weekly Article,  Article Negative comments whispered in the office are damaging to team morale and motivation, says a leadership authority.

For a Better Workplace, Get Workers to Stand Up
Advancement Weekly Article,  Article Leaders should encourage their employees to spend less time sitting at work, says one executive.

Rebuild Colleagues' Trust
Advancement Weekly Article,  Article Leaders can regain credibility after making a mistake by owning their error and expressing regret, say executive coaches.

Encourage Feedback in the Office
Advancement Weekly Article,  Article Employees are more satisfied and successful when they work in a feedback-rich environment, says an executive coach.

Know Business Lunch Manners
Advancement Weekly Article,  Article Leaders should act appropriately at business luncheons if they want to impress clients, say etiquette coaches.

Don't Burn Out Teams
Advancement Weekly Article,  Article Managers should avoid overworking employees, says a leadership authority.

Avoid Common Email Signature Mistakes
Advancement Weekly Article,  Article The signature at the bottom of an email is an often-overlooked opportunity for professionals to leave a positive and lasting impression, say communications experts.

Showing Respect Builds Trust
Advancement Weekly Article,  Article Leaders can build a culture of trust at their organizations by showing respect to their colleagues, says a management authority.

Re-energize Fatigued Employees
Advancement Weekly Article,  Article Leaders can revitalize exhausted teams by telling them which deadlines are essential and which can be moved, says a management expert.

Taking Over from an Ineffectual Team Leader
Advancement Weekly Article,  Article Managers who take over an existing team from an underperforming leader must be prepared to remedy any lingering conflict and stress, says an organizational psychologist.

Don't Promote for Seniority's Sake
Advancement Weekly Article,  Article Managers shouldn’t promote an employee based solely on his or her seniority, says an authority on organizational leadership.

How to Coach New Employees
Advancement Weekly Article,  Article Leaders must carefully train new workers, says an executive coach.

Less is More for Leaders
Advancement Weekly Article,  Article Managers should exercise more restraint in their leadership to ensure they focus on the work that matters most to their organizations, says a management expert.

Don't Hire the Wrong Person
Advancement Weekly Article,  Article Managers should recognize when a prospective hire is not a good fit for the organization, says a management expert.

How to Retain Top Talent
Advancement Weekly Article,  Article To retain star employees, senior leaders should periodically re-recruit them as if they were new external prospects, says a business professor.

Conflict Avoidance is a Management Mistake
Advancement Weekly Article,  Article Sometimes managers who want to avoid conflict can do their organizations a disservice, write two management experts.

What to Do When a Meeting Appears to Go Off Topic
Advancement Weekly Article,  Article Managers should try to understand, and not ignore, team members who interrupt meetings, says an organizational psychologist.

Beware of Using Buzzwords
Advancement Weekly Article,  Article Managers should think twice before using trite words and phrases, says a communications expert.

Motivate Employees in Less than Five Minutes
Advancement Weekly Article,  Article Managers can use quick motivational techniques such as positive reinforcement to push employees to achieve, says a communications specialist.

Temporary Teams Spur Innovation
Advancement Weekly Article,  Article Temporary teams that collaborate on short-term projects are more likely to outperform preexisting work teams, says a management professor.

How Leaders Kill Ideas
Advancement Weekly Article,  Article Managers can stifle creativity and innovation within their organizations by immediately shooting down new ideas from employees, says a leadership consultant.

To De-stress at Work, Accept What You Cannot Change
Advancement Weekly Article,  Article The key for managers and their employees to manage workplace stress is for them to understand what they can control, says a career coach.

When Helping Isn't Productive
Advancement Weekly Article,  Article Even with the best of intentions, work colleagues can sometimes make matters worse by offering assistance, says an executive coach.

Refocus Senior Leadership Meetings
Advancement Weekly Article,  Article Senior leaders should focus on major organizational issues when meeting together, says an executive adviser.

How to Become a Better Project Manager
Advancement Weekly Article,  Article Effective project managers develop realistic plans and gather influential people and other internal resources to solve pressing organizational issues, says a leadership consultant.

Avoid Maintaining Prolonged Eye Contact
Advancement Weekly Article,  Article People are more likely to sway someone in an argument if they look at the person’s mouth and not at their eyes, according to new research.

How to Make Virtual Brainstorming Work
Advancement Weekly Article,  Article Two management authors suggest that hosting virtual brainstorming sessions or sharing ideas through email chains might give employees more time and space to reflect on and frame their ideas.

How to Handle a Crying Employee
Advancement Weekly Article,  Article Managers should never ignore a team member who gets emotional, say leadership experts.

How to Work in an Open Office
Advancement Weekly Article,  Article Managers and employees who find it hard to work in offices with open floor plans can adopt certain strategies to improve their productivity, according to new research.

The Worst Ways to End a Meeting
Advancement Weekly Article,  Article Managers can ruin a productive meeting by ending it improperly, says a management expert.

Storytelling as Employee Recognition
Advancement Weekly Article,  Article Leaders should recognize their top employees by encouraging them to share stories about their good work, says a leadership expert.

Reduce Germs in the Workplace
Advancement Weekly Article,  Article Managers should adopt strategies to keep employees healthy and productive, says a doctor and a manager.

Provide Role Models to Encourage Diversity
Advancement Weekly Article,  Article Institutions should have role models of diverse backgrounds to provide emerging leaders with examples of success, say management experts.

Maintain a Positive Attitude amid Tough Times
Advancement Weekly Article,  Article When dealing with personal or professional disappointment, leaders can stay optimistic by adopting certain behaviors, says a psychotherapist.

Identify and Manage Challenging Employees
Advancement Weekly Article,  Article Leaders must deal with disruptive office behavior before it negatively impacts their team, says a management expert.

Turn Employees into Leaders
Advancement Weekly Article,  Article Managers should encourage every one of their employees to take on leadership roles, says a management expert.

Don't Patronize Employees
Advancement Weekly Article,  Article Managers should avoid talking to employees in ways that may come across as condescending, says a communications expert.

To Lower Stress, Reflect on Day's Positives
Advancement Weekly Article,  Article New research finds that people who briefly reflect on accomplishments at the end of the workday are less stressed in the evening.

Personalize Employee Recognition
Advancement Weekly Article,  Article Managers should quickly and specifically recognize and reward employees’ good work, says a leadership expert.

When to Fire a Problem Employee
Advancement Weekly Article,  Article Managers should take action when efforts to coach an underperforming employee aren't succeeding, says a leadership specialist.

Manage with Empathy
Advancement Weekly Article,  Article Leaders who exercise compassion at work have more productive employees, says a management expert.

Keep Employees from Feeling Left Out
Advancement Weekly Article,  Article Managers should ensure their employees feel they are an important part of a team, says a communications leader.

Learn to Delegate Effectively
Advancement Weekly Article,  Article Managers who don't delegate miss reaping its benefits, says an executive coach.

Keeping Newer Employees Engaged
Advancement Weekly Article,  Article A study that finds employees’ engagement dips after six months on the job offers some insight for how managers can reverse this trend.

Improve Employee Retention
Advancement Weekly Article,  Article Managers who show employees respect are more likely to retain them, says a leadership authority.

Share the Stress of a Big Project
Advancement Weekly Article,  Article Project managers can avoid potential problems by being more transparent with their team members, say management experts.

Forgiveness is a Leadership Trait
Advancement Weekly Article,  Article Leaders should let some employee mistakes and transgressions slide and treat them as teachable moments, says a business school professor.

Think Before Rehiring a Former Employee
Advancement Weekly Article,  Article Managers should carefully consider the pros and cons of rehiring an employee who wants to return to the organization, says a talent management expert.

Handle a Star Employee’s Resignation
Advancement Weekly Article,  Article Managers can ensure that the departure of a key employee doesn’t adversely affect their organization by following a few simple steps, says an executive.

Show New Employees Around Campus
Advancement Weekly Article,  Article Giving newly hired advancement employees a guided tour of campus that focuses on gifts to the institution helps them better understand the impact of their work, says a development officer.

New Study Reveals Decline in CDO Tenure
Article,  BriefCASE Article A newly released study indicates that the average tenure of chief development officers is only one to two years due in large part to “unrealistic expectations” by management and their organization’s lack of understanding of development.

Creating a Culture for Nontraditional Hires
Article,  BriefCASE Article Leaders should get buy-in from their team when hiring nontraditional candidates to advancement positions, says a talent management expert.

Preventing Embarrassing Work Gaffes
Advancement Weekly Article,  Article Leaders should know how to avoid slips of the tongue and other personal embarrassments in the workplace, says a communications specialist.

Communicate Effectively with Remote Workers
Advancement Weekly Article,  Article The physical distance between managers and their remote employees can lead to misunderstandings and miscommunications, says one communications professional, who has advice on how to overcome these difficulties.

Avoid Productivity-Destroying Email Habits
Advancement Weekly Article,  Article Managers need to be aware of unhelpful email practices, says a leadership expert.

The Tenure Problem: How Can We Make Major Gifts Productive if Gift Officers Keep Leaving?
Eduventures
Article This post explores issues related to productivity and ROI caused by turnover and short tenure among gift officers. Questions are offered to assess short tenure trends.

Break the Meeting Habit
Advancement Weekly Article,  Article By cutting down on the number of meetings they attend and schedule, managers will free themselves to get more work done, says a time management expert.

When to Give Managers Hiring Authority
Advancement Weekly Article,  Article Senior leaders should test junior managers to ensure they’re ready to make hiring decisions, says a human resources professional.

Make the Most of Middle Managers
Advancement Weekly Article,  Article The best bosses are more likely to focus on teaching solid work skills and habits rather than simply motivating employees, according to new research.

Don’t be an Idea Killer
Advancement Weekly Article,  Article Managers need to rethink traditional brainstorming tactics to ensure they don't "actively shoot down" employee proposals or "passively let them languish," says a leadership expert.

Leading Other Leaders
Advancement Weekly Article,  Article When leading a group of colleagues who are also leaders—such as a board or administrative team—managers must maximize the group’s strengths without yielding control, says an entrepreneur.

Giving Cross-Cultural Feedback
Advancement Weekly Article,  Article Managers should bear in mind cultural differences of staff when offering critical feedback, says a business school professor.

Find Right Balance of Talent in an Advancement Office
Advancement Weekly Article,  Article Advancement leaders can bring out the best in their staff by understanding the range of skills needed to create a balanced, flexible organization, says a CASE author.

Effective Talent Management Includes Focus on Retention
Article,  BriefCASE Article Retaining great employees is as important as recruiting them, according to members of the CASE advisory commissions on alumni relations, communications and marketing, and philanthropy.

Dedicated Training Contributes to Success of Non-traditional Fundraisers
Article,  BriefCASE Article A multi-round interview process and a detailed training plan can make the difference between success and failure when hiring development officers who have no previous fundraising experience, said a speaker at the recent Canadian Council for the Advancement of Education conference.

Give Top Performers Substantive Work
Advancement Weekly Article,  Article Managers should give their best employees work assignments that correspond to their advanced abilities and appetites, says a CASE author.

Learn to Value Anxious Employees
Advancement Weekly Article,  Article New research reveals that managers may not appreciate the contributions of "introverted and neurotic" employees because they mistakenly assume these individuals will be less effective team members.

Fill the Training Vacuum
Advancement Weekly Article,  Article Many advancement employees have a desire for professional development opportunities but believe that their leaders aren’t committed to offering them, says a CASE author.

Bad Language Reflects Bad Leadership
Advancement Weekly Article,  Article Leaders who use curse words are projecting their inability to handle difficult situations, say management professionals.

Social Media Use Can Boost Worker Efficiency
Advancement Weekly Article,  Article New research shows that employees who are encouraged to use social media to accomplish work are more productive.

Change the Way You Orient New Hires
Advancement Weekly Article,  Article New research suggests that managers should spend more time getting to know their new employees than explaining their organization’s culture and mission.

Build a Succession Plan
Advancement Weekly Article,  Article Advancement offices should formulate a proactive and long-term talent strategy for their mission-critical positions, says a development officer.

Keep Senior Leaders in the Loop
Advancement Weekly Article,  Article More organizations are turning to a simple management tool developed in the 1980s to ensure top executives stay apprised of internal operations.

Develop Talent through Leadership Academies
Advancement Weekly Article,  Article Educational advancement offices should develop leadership academies as a way to retain high-potential employees, says a business professor.

Fight Boredom in the Workplace
Advancement Weekly Article,  Article Employee boredom is contagious and can lower productivity and cause stress around the office, says a leadership expert.

Handle Manipulative Employees
Advancement Weekly Article,  Article Managers should be on guard against colleagues who engage in psychological or emotional manipulation, says a career coach.

Acknowledge Missed Deadlines
Advancement Weekly Article,  Article Managers should speak up when employees blow off project deadlines, says a business adviser.

It's OK to Close Your Office Door
Advancement Weekly Article,  Article Good bosses don’t have to be accessible the entire time they are in the office, says a time management expert.

Remember to Compliment Colleagues
Advancement Weekly Article,  Article Leaders should balance critiques of their employees with praise, says a former executive.

Making Self-Improvement Simple
Advancement Weekly Article,  Article Managers and their employees can master any new skill—from public speaking to using social media to analyzing data—by following a few general rules, say workplace experts.

Leak-Proof Your Organization
Advancement Weekly Article,  Article To prevent unwanted and potentially damaging information leaks about their organizations, leaders should build trust and transparency among their staffs, says a management consultant.

Boost Employee Productivity
Advancement Weekly Article,  Article Leaders can help their employees get through the winter doldrums and stay on task, says one chief executive.

Encourage Networking Within Your Organization
Advancement Weekly Article,  Article One company believes it has an ingenious solution to bridge departmental silos: randomly match employees for lunch dates.

Stop Being a Micromanager
Advancement Weekly Article,  Article Micromanaging isn't a "sometimes" behavior. Managers either trust their employees or they don't, says a workplace columnist.

When Negative Feedback is Appropriate
Advancement Weekly Article,  Article New research shows that experienced employees prefer managers to tell them what they are doing wrong so they can improve.

Don't Dehumanize Your Organization
Advancement Weekly Article,  Article Marketer and entrepreneur Seth Godin says that organizations should learn from the many managerial mistakes made at airports.

Find Employees' Hidden Skills
Advancement Weekly Article,  Article Managers who make the effort to get to know their team members may discover valuable expertise, says a leadership expert.

The Importance of Workplace Culture
Advancement Weekly Article,  Article A single “bad hire” can have a significant impact on the morale, productivity and ultimate success of an organization, say researchers.

Encouraging Honest Workplace Dialogue
Advancement Weekly Article,  Article Leaders can learn a lot from the fallout surrounding cyclist Lance Armstrong’s confession that he repeatedly lied to cover up his use of performance-enhancing drugs, says an executive coach.

The Most Hazardous Word in the Office
Advancement Weekly Article,  Article A communications expert says “the most dangerous word to use in the workplace today is short, sweet and fraught with peril.”

Become a Better Listener
Advancement Weekly Article,  Article Managers should develop their listening skills as much as their presenting skills to better lead others, says a communications expert.

Encourage Civility in the Workplace
Advancement Weekly Article,  Article Lapses in common courtesy and respect are becoming more common in today’s increasingly virtual work environment, says a management consultant.

Work with Challenging Employees
Advancement Weekly Article,  Article Staying focused when dealing with difficult colleagues is possible, say leadership experts.

Get People to Change
Advancement Weekly Article,  Article Leaders who want to effect change in the workplace must specify what they expect from staff, says a management professor.

Be Careful When Rewarding Employees with Fancy Titles
Advancement Weekly Article,  Article Managers should think twice before offering exaggerated, important-sounding or unusual job titles to employees in place of raises or bonuses, say leadership professionals.

Fundraising Fundamentals, Section 8.4
Article This section from Fundraising Fundamentals discusses salaries for fundraising staff.

Fundraising Fundamentals, Section 8.5
Article This section from Fundraising Fundamentals discusses staff performance management.

Fundraising Fundamentals, Section 8.2
Article This section from Fundraising Fundamentals discusses staff recruitment.

Fundraising Fundamentals, Section 8.3
Article This section from Fundraising Fundamentals discusses characteristics of a successful fundraiser.

Fundraising Fundamentals, Section 3.3
Article This section from Fundraising Fundamentals discusses recruiting a development director.

Fundraising Fundamentals, Section 8.6
Article This section from Fundraising Fundamentals discusses staff retention.

Advancement Research Tools Available at Your Fingertips
Article,  Community College News Article Benchmarking data and research about community college advancement programs are plentiful—if you know where to look.

What Makes Chief Advancement Officers Tick?
Article,  BriefCASE Article Self-awareness is one of 14 competencies that successful chief advancement officers have in common, according to two fundraising experts who will share their research findings in an upcoming CASE Online Speaker Series.

Minorities Still Underrepresented in Advancement Leadership
Article,  BriefCASE Article Professionals of diverse backgrounds still face a “glass ceiling” with respect to securing leadership positions in educational advancement but participants of the recent Minority Advancement Institute say progress is being made.

CASE Compensation Survey Shows Continued Gender Gap, Lack of Diversity
Article,  BriefCASE Article The salary gap between men and women in advancement persists, particularly at the highest management levels, according to the results of a compensation survey conducted by the Council for Advancement and Support of Education. The results also show a lack of growth in the diversity of the profession.

First Look: CASE Survey Shows Increase in Advancement Paychecks
Article,  BriefCASE Article Fundraisers at educational institutions in North America continue to earn higher salaries than professionals in communications, marketing and alumni relations although the gap is narrowing, according to a preliminary analysis of the most recent CASE compensation survey.

Successful Talent Management Program Takes Holistic Approach
Article,  BriefCASE Article To attract and retain development staff, treat them like donors. That's the advice from two talent management experts who discussed new strategies and best practices for the changing job market in today's tough economy during a recent CASE conference on strategic talent management.

Forget Stereotypes when Recruiting Fundraisers
Article,  BriefCASE Article Recruiters say the rise in private fundraising in the United Kingdom is driving demand for fundraisers to levels that require new recruiting approaches.

SamplesCareerCentral

The Library maintains sample collections related to advancement staffing and structure.

View job descriptions
View organizational charts

CASE Communities

Connect with peers on CASE Communities.

Join the conversation