Good Question Archive

Your Questions Answered.

The CASE InfoCenter is a hub for advancement resources and knowledge. The center's four-person staff provides members with online samples and information. Members with premier benefits can "Ask the InfoCenter" and receive personalized responses to advancement questions.

The Good Question archive contains resource collections based on questions posed by members with premier benefits. The collections are posted online to help all members. Check back regularly to see the most recent Good Question!

Most Recent Good Question

Crisis Planning & Management
I need resources on campus crisis management. Also, do you have any sample crisis communications plans? We are working on one and want to see samples to help us get started.

Archive

• Alumni Surveys
  We are preparing to conduct an alumni survey. Do you have sample surveys that can be emailed to me?
• Campaign Case Statements
  Does CASE have samples of campaign case statements?
• Boards
  Does CASE have information about alumni boards and foundation boards? We're looking for roles and responsibilities of each type, expectations for individual board members, committee structures, nomination and orientation materials, etc.
• Charitable Gift Law
  We are starting an international fundraising program and will be asking foreign alumni for gifts. Can donors in other countries receive tax benefits or deductions for gifts to our institution?
• Copyright & Licensing for Images and Multimedia
  Does CASE have information about copyright and licensing for multimedia? Where can we obtain inexpensive or free music and images to use on our website and in social media?
• Faculty & Staff Fundraising & Giving
  Does CASE have any resources that would help us train faculty and staff about their role in fundraising? We want them to understand why fundraising is important and relevant to them. Also, does CASE have any articles or information about successful faculty and staff giving programs?
• Gift Fees
  Our institution is about to begin charging gift fees. Do you have examples of how other institutions are communicating about this fee to their different audiences?
• Graduate School Alumni Relations
  We are expanding outreach to alumni of the university's graduate schools. Does CASE have any resources about engaging graduate school alumni, given that their experiences are different from those of typical undergraduate alumni?
• Infographics
  Does CASE have resources that discuss best practices for designing infographics? What about examples of infographics created for advancement purposes?
• International Alumni Relations
  I am wondering if CASE has any materials on international alumni chapters, common issues among schools with international alumni programs, or related topics.
• Mobile Websites
  Does CASE have any recommendations or best practices for developing a mobile website and samples from institutions that have already done so?
• Naming
  My institution would like to develop guidelines for naming opportunities. Does CASE have any samples of written policies?
• Organizational Charts
  My institution is restructuring its advancement offices. Does CASE have any sample org charts that I can review?
• Presidential Transitions
  I would appreciate any information you have about planning and undertaking a presidential transition. I could use communication plans, press releases, timelines, etc.
• Presidents from Advancement
  Do you know if there’s a list of college and university presidents who have come from advancement positions?
• Return on Investment for Fundraising
  How do we determine the return on investment in our fundraising operation? One way is to calculate the cost to raise $1 or £1, but do you have information on other methods? Are staff salaries typically included in calculations?
• Stewardship Publications
  I'm looking for samples of stewardship materials.
• Strategic Plans
  I would like to receive samples of strategic plans. I would be most interested in URLs of plans presented online.
• Student Philanthropy
  Do you have resources about student philanthropy and how to teach students about the importance of giving before they become alumni? Examples of what has worked for other universities would be helpful too.