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Richard Liu—
Alumni and Development Manager
Western Academy of Beijing—Beijing
People's Republic of China
Samples, Research & Tools
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Alumni Relations Benchmarking Template
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Survey Preview: International CASE Alumni Relations Survey (ICARS) 2011
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CASE Benchmarking Toolkit
> Benchmarking Resources
Benchmarking Resources
Benchmarking in general
Saul J (2004) Benchmarking for Nonprofits, Wilder Publishing, MN.
A Funder's Guide to Organizational Assessment, by Bartczak L (ed), Fieldstone Alliance Publishing, MN, pp98-111.
APQC's
Process Classification Framework
Benchmarking in education
Bender B and Smith J (2002) "Using Benchmarking to Inform Practice in Higher Education", New Directions for Higher Education, no. 118, Summer, Jossey-Bass, SF.
Benchmarking in advancement
Ratcliff G (2000) "Communications Benchmarking," p. 137-141 in
CASE Handbook of Institutional Advancement, 3rd ed.
Tools for benchmarking in advancement
CASE Benchmarking Toolkit
Council for Aid to Education's Voluntary Support of Education
Data Miner
National Association of Independent Schools
Benchmarking initiatives in other industries
APQC's
Open Standards Benchmarking Collaborative
Global Benchmarking Council
Learnshare
Benchnet: The Benchmarking Exchange
Corporate Executive Board's Long-term
Benchmarking Initiative
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