This chapter, originally published in Alumni Relations: A Newcomer's Guide to Success (2nd ed.), offers essential information and advice about how to manage volunteers, from hiring to "firing."
The author discusses the importance of:
The chapter includes sample job/role descriptions.
Publisher: CASE
Published: 2010
Format: Book (PDF file)
Item: 29602
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Small Shops: Making Time for What Really Matters in Community College Fundraising
Item: 33202
Crisis Communication and Issues Management in a Networked World
Item: 33203
Alumni Relations: A Newcomer's Guide to Success (PDF file)
Book (PDF file).
Item: 28141E
Social Media ROI: Managing and Measuring Social Media Efforts in Your Organization
Softcover.
Item: 29712
Dive into Social Media: Select Articles from CURRENTS
Book (PDF file).
Item: 29605
Understanding Advancement Leadership: Developing Your Potential as a Chief Advancement Officer
Item: 33192
Circle of Life: Prospect Management (Asia-Pacific)
Item: 33206
Balancing the Art and Science of Major Gift Development
Item: 33103R
Advancing Higher Education in Uncertain Times
Softcover.
Item: 28360
Advancing Small Colleges: Strategies for Success
Softcover.
Item: 28345
Prospect Pipeline--Or, How to Make Friends Efficiently
Item: 33130
Increasing Grateful Patient Giving Through Physician Partnerships
Item: 33126
Independent School Advancement: Fund-Raising Events
Item: 28258
Independent School Advancement: Managing Small Development Offices
Item: 28259
Getting Started on Your Community College Fundraising Campaign
Item: 33122
Implications of Social Media Information for Fundraising and Prospect Research
Item: 33127
Leveraging Social Media to Transform Alumni Communications
Item: 33128
Mini Campaigns: Creating a Rally Cry for Student Support
Item: 33129
Integrating Relationship-Based Fundraising Across Your Institution
Item: 33112
Jump-Starting the Stalled Fundraising Campaign
Softcover.
Item: 28920
Listen and Watch Closely: The Effective Use of Social Media for Student Recruitment
Item: 33105R
Develop a Strategic Marketing Communications Plan
Item: 33076A
Establishing and Developing a Planned Giving Program
Item: 33037A
Foundation Relations: Building Lasting Partnerships
Item: 33101R
Fundraising Habits of Supremely Successful Boards
Softcover.
Item: 28292
Getting the Green: Fundraising Campaigns for Community Colleges
Softcover.
Item: 28921
Grassroots Approaches to Increasing Alumni and Staff Engagement and Giving at HBCU's
Item: 33111
Grateful Patient Engagement: Developing a New Pipeline of Donors
Item: 33082A
Higher Education Marketing: Managing Multiple Brands on a Campus
Item: 33028D
The Best & Brightest Online Annual Giving Strategies
Item: 33011B
How New Media is Changing the Face of University Relations
Item: 33041A
How to Write Successful Fundraising Letters
Softcover.
Item: 28913
Mapping the New World of American Philanthropy: Causes and Consequences of the Transfer of Wealth
Hardcover.
Item: 25721
Marketing, Recruiting, and Financial Aid Strategies for Educational Institutions
Item: 33102R
Measuring the Return on Investment for Fundraising
Item: 33043A
New Advancement Team: Strategies, Ideas, and Practices
Softcover.
Item: 28165
New Strategies for Educational Fundraising
Hardcover.
Item: 28190
Organizing Stewardship as an Institutional Priority
Item: 33054A
What You Must Know to Excel at Fundraising Today
Softcover.
Item: 28220
Overcoming the Fear of Making the Ask for a Major Gift
Item: 33113
Phonathon Is a Business: The Key Components to Planning
Item: 33100R
Predictive Modeling and Statistics 101: Discovering Relationships in Data
Item: 33106R
Preparing for the Independent School Endowment Campaign
Item: 33030D
Reviewing the CASE Reporting Standards and Management Guidelines
Item: 33114
Social Network Primer: Making Effective Use of Social Webs for Independent School Advancement
Item: 33068A
Special Events: Planning for Success
Spiral Bound.
Item: 28120
Strategic Planning in Higher Education: Theory and Practice
Softcover.
Item: 28157
Successful Measurement: Benchmarking Basics for Alumni Relations
Item: 33081A
Utilizing Surveys to Advance Your Branding and Marketing Strategies
Item: 33049A
Volunteer Management: Connect, Engage and Inspire Your Constituency
Item: 33063A
Weathering the Storm: Protecting Your Brand in the Worst of Times
Softcover.
Item: 29202
Winning Words: A Volunteer's Guide to Asking for Major Gifts
Booklet.
Item: 22802
Advancing Small Colleges: A Benchmarking Survey Update
Softcover.
Item: 28340
Alumni and Student Career Services: New Ways to Create Institutional Value in Troubled Economic Times
Item: 33073A
Alumni Relations: Forging Partnerships with Student Affairs
Item: 33035A
Alumni Relations: A Newcomer's Guide to Success, 2nd edition
Softcover.
Item: 29601
Alumni Relations: Launching Your Program
Softcover.
Item: 28115
Bringing African Americans into Institutional Giving
Item: 33071A
Building a Major Gift Program for Independent Schools
Item: 33080A
Building and Enhancing Fundraising Efforts for Community Colleges
Item: 33029D
Building and Growing Your Community College Alumni Program
Item: 33056A
Building Strong Alumni Communities: How Structured Networking Motivates Alumni
Item: 33022D
Capital Campaigns: Strategies That Work
Softcover.
Item: 28915
CASE Reporting Standards & Management Guidelines
Spiral Bound.
Item: 29505
Communicating with Your Audiences: Making Your Case in a Down Economy
Item: 33072A
Community College Advancement: Planned Giving
Electronic File.
Item: 28249
Community College Advancement: Total Resource Development
Electronic File.
Item: 28248
Community College Advancement: Public-Private Partnerships
Item: 28250
Community Relations: Uncovering and Validating a Hidden Profession
Item: 33120
Competing for Students, Money, and Reputation
Softcover.
Item: 28174
Copyeditor's Guide to Substance and Style
Softcover.
Item: 28213
Crisis Communications: Planning for and Reacting to the Worst
Item: 33034
Customizing Your Communications Strategy for Graduate Admissions
Item: 30370A
Recruiting and Training Fundraising Volunteers
Softcover.
Item: 28267
International Alumni Relations and Independent Schools
Item: 33133
The Phonathon Manager's Planning Handbook
Softcover.
Item: 28320
Advancing Small Colleges: A Benchmarking Survey Update (PDF file)
Electronic File.
Item: 28342
Gender Matters: The Why and How of Cultivating Women Donors
Item: 33118
11 Questions Every Donor Asks and the Answers All Donors Crave
Softcover.
Item: 28930
Alumni Relations and Development, Working Together
Item: 33140
Storytelling: Tapping the Power of Narrative (2011)
Item: 33144
Content Strategy: 20 Tips for Powerful, Story-Driven Branding and Communications
Item: 33151
Strategic Board Recruitment and Involvement to Dramatically Increase Giving
Item: 33152
Best Practices for Branding and Maintaining a University's Presence on Facebook and Other Social Networks
Item: 33157
NAIS Handbook on Marketing Independent Schools
Softcover.
Item: 29507
Innovations in Annual Giving 3.0: The Online Annual Fund (Asia-Pacific)
Item: 33158
What Is British Philanthropy? (Simulcast recording)
Item: 44314
Ethics and Accountability in Fundraising (Asia-Pacific)
Item: 33153
Tell More Stories: How Stories Improve Your Confidence and Results When Meeting Donors
Item: 33800
Getting Face to Face with Prospective Donors: The Art of Asking Strategic Questions
Item: 33161
CASE Campaign Report 2010 (PDF file)
Book (PDF file).
Item: 44005
CASE Reporting Package 2010 (with PDF file)
Softcover and Book (PDF file).
Item: 29120
Winning Words: A Volunteer's Guide to Asking for Major Gifts (Packet of 10)
Softcover.
Item: 22802T
Winning Words: A Volunteer's Guide to Asking for Major Gifts (Single copy - PDF)
Book (PDF file).
Item: 22802E
Winning Words: A Volunteer's Guide to Asking for Major Gifts (Packet of 25)
Softcover.
Item: 22802F
Art of Asking (Single copy - PDF)
Book (PDF file).
Item: 22801E
Askophobia: A Guide for Anxious Fund-Raising Volunteers (Single copy - PDF)
Book (PDF file).
Item: 22941E
Askophobia: A Guide for Anxious Fund-Raising Volunteers (Packet of 10)
Softcover.
Item: 22941T
Askophobia: A Guide for Anxious Fund-Raising Volunteers (Packet of 25)
Softcover.
Item: 22941F
Keeping Cool on the Hot Seat: Dealing Effectively with the Media in Times of Crisis
Softcover.
Item: 28934
Fearless Fund Raising: A Guide for Faculty and Deans (Packet of 10)
Softcover.
Item: 22804T
Direct Mail, Phonathons and Class Agents for the 21st Century
Item: 33175
Corporate and Foundation Relations: Nuts and Bolts and Everything In Between
Item: 33174
Social Media, Alumni, and the Engagement Cycle (Asia-Pacific)
Item: 33177
Mobilizing a Volunteer Team for Your Community College Annual Fund Campaign
Item: 33171
Growing Brand and Enrollment through Social Media: Tips for Community Colleges
Item: 33172
Necessity of Developing a Community College Alumni Relations Program
Item: 33173
Navigating State Charitable Solicitation Laws (2011)
Item: 33178
Fundraising Strategies for Community Colleges
Softcover.
Item: 29710
Navigating the Social Media Landscape in Higher Education
Item: 33180
Engagement and Stewardship: A Powerful Team (Asia-Pacific)
Item: 33187
Lessons Learned: Shifting Your Volunteer Board Composition
Item: 33190
Recruiting Nontraditional Professionals into Advancement
Item: 33193
Integrating Parents into Alumni Engagement Programs
Item: 33195
Metrics That Matter: Using Data to Improve Community College Marketing and Communications
Item: 33198
How to Write Fundraising Materials That Make More Money
Softcover.
Item: 29211
CASE Compensation Database 2012 (One-day Access)
Database subscription.
Item: 45003
CASE Compensation Database 2012 (Recurring Access)
Database subscription.
Item: 45004
