Contents

from John Derek Croteau ed., Effective Measures: The Return on Investing in Talent Management (CASE 2012)

Preface

1. Creating the Accountable Culture: Why and How Numbers Matter in a People Business
   John J. Martin
2. Making the Budgetary Case for Strategic Talent Management: Calculating the Opportunity Costs of Under-Investment in a Simulated Major Gift Team
   Darrow Zeidenstein
3. The Evolution of Effective Measure in a Talent Management Program
   Peter Briechle and Eric N. Loomis
4. Measuring Recruitment and Hiring Effectiveness: Strategies for Building a High-Performing Team
   Zachary A. Smith
5. Development Hierarchies as Pathways for Progression
   Brenda Speight Ricard
6. Investing in Platinum Staff: Engagement and Retention of Your Top Performers
   Amy E. Bronson
7. Cascading Effects: How Wise Talent Management Practices Can Cost Little, Yield Much
   Elizabeth B. Herman
8. Strategic Collaboration Between Advancement and Human Resources: A Recipe for Success
   Patricia (Trish) Jackson and Larry Hunt
9. Staffing a $1 Billion Campaign: A Case of Successful Talent Management
   Susan S. Paresky
10. The Community and Global Impact of Talent Management in Advancement Divisions
    Christina R. Thomas and Kendra Brown

Contributors

Index