Catherine Chew—President
Craven Community College—New Bern, N.C.
United States
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undefinedCampus Crisis Management: A Comprehensive Guide to Planning, Prevention, Response, and Recovery
Eugene L. Zdziarski II, Norbert W. Dunkel, J. Michael Rollo
Hardcover
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Description

Campus Crisis Management offers a comprehensive approach to planning for both preventing a crisis and responding when one happens.

The authors explain how to use a "crisis matrix" to assess any crisis, determine its impact on the institutional community and identify points to consider in responding to the crisis. Administrators will be able to draw on this matrix to develop plans and responses appropriate to a variety of situations.

The book also:

  • Examines the structure, operation and training of a crisis team,
  • Presents a comprehensive approach for developing a workable and flexible crisis management plan, from information gathering through distribution and maintenance of the plan,
  • Tells how to work with outside agencies, such as local officials as well as the FBI, FEMA, the Department of Homeland Security and the American Red Cross,
  • Explores strategies for working with the media and identifies target audiences and communication methods for various crises,
  • Discusses the need for "psychological first aid" following a crisis,
  • Addresses training and preparedness and provides sample training activities and
  • Presents cases studies of actual crises—environmental (hurricanes and tornados), facility (apartment balcony collapse, residence hall fire, power outage) and human (bonfire tragedy, plane crash, terrorism, shooting).

The appendix covers postcrisis debriefing and provides a checklist of questions to consider.

No other book offers such a thorough presentation of the practical issues surrounding campus crisis management. It will help your campus address crisis management in a coordinated fashion.

About the Authors

Eugene L. Zdziarski II

Eugene L. Zdziarski II is dean of students at the University of Florida, where he chairs the Division of Student Trauma Response Team and serves as a member of the university's emergency operations team. He was associate director of student life at Texas A&M and was responsible for the coordination and training of the Division of Student Affairs Critical Incident Response Team. He was involved in the response to the tragic bonfire collapse at Texas A&M in 1999.

Norbert W. Dunkel

Norbert W. Dunkel is director of housing and residence education at the University of Florida.  He co-developed the University of Florida Trauma Response Team, which was first deployed during a series of student murders in Gainesville in 1990. He also co-developed the University Counseling Resource Network.

J. Michael Rollo

J. Michael Rollo is vice president for student affairs at Florida Gulf Coast University. He spent most of his career in higher education at the University of Florida, where he served as assistant dean and director of student judicial affairs, associate dean of students and associate vice president for student affairs. While associate dean he was involved in the university's response to a series of student murders and subsequently served as chair of the university's trauma response team.

Publisher: John Wiley & Sons, Inc.
Published: 2007
Format: Hardcover
Number of Pages: 384
Item: 28932

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