FAQ: IRF-CFO-L

How do I subscribe to IRF-CFO-L?

Participants must be financial and operations staff at institutionally related foundations. All requests to join this list will be reviewed before approval.

To subscribe to IRF-CFO-L, send an email message to listserv@list.case.org that says:

SUBSCRIBE IRF-CFO-L Firstname Lastname

How do I post to IRF-CFO-L?

To distribute a message to other subscribers, send an email to IRF-CFO-L@list.case.org

REPLY to a message when you want to respond to someone else's post to IRF-CFO-L. Replying to a message will automatically route your message to the list.

SEND a new message when you want to discuss a new topic with the list. You'll need to specify IRF-CFO-L@list.case.org in your address line.

What is the difference between listserv@list.case.org and IRF-CFO-L@list.case.org?

• If you want to ask a question of IRF-CFO-L participants or reply to a question, you use IRF-CFO-L@list.case.org.
• All administrative requests such as SUBSCRIBE or SIGNOFF should go to listserv@list.case.org.
• If you send listserv commands to IRF-CFO-L@list.case.org, your request will be distributed as a message to all IRF-CFO-L subscribers.

How do I unsubscribe from IRF-CFO-L?

Sending a message to IRF-CFO-L@list.case.org does not remove your e-mail from the listserv and may not be well-received by your listserv colleagues.

To unsubscribe from IRF-CFO-L, send an email message to listserv@list.case.org that says:

SIGNOFF IRF-CFO-L

How do I turn off IRF-CFO-L while I am on vacation?

CASE recommends that you disable your mail delivery while you are away. To temporarily disable IRF-CFO-L mail without canceling your subscription, send a message to listserv@list.case.org that says:

SET IRF-CFO-L NOMAIL

No further messages from IRF-CFO-L will be sent to you. When you are ready to resume reading IRF-CFO-L messages, send the following message to listserv@list.case.org:

SET IRF-CFO-L MAIL

What if I forget to sign off the listserv before going on vacation? Does my “out-of-office” reply go to all the members of the listserv?

CASE filters out-of-office replies from showing up on the listserv. However, they are filtered based on the specific phrases:

• out-of-the-office
• out-of-office
• out of the office
• out of office
• away from office

If your “out-of-office” reply does not include these phrases, the filter will not work.

I posted a question to the listserv and received an automated reply that said CASE must approve my message. Why?

Posts to IRF-CFO-L do not have to be approved before they are distributed to the listserv. Your post probably requires approval because it has one of the following phrases included in the text:

• out-of-the-office
• out-of-office
• out of the office
• out of office
• away from office

I would like to receive a daily digest of listserv posts. How do I change my settings?

There are three versions for the digest—HTML, traditional and MIME format. Select one depending on your e-mail client and preference. We find that most people prefer the HTML format.

(1) HTML format provides links to the posts and is easy to navigate. Your email must be set to receive HTML.

To set your digest to HTML format, send a message to listserv@list.case.org that says:

SET IRF-CFO-L HTML DIGEST

(2) Traditional format is text only and requires you to scroll through the e-mail to read the posts, though it does include a list of topics at the top of the e-mail.

To set your digest to traditional format, send a message to listserv@list.case.org that says:

SET IRF-CFO-L NOMIME DIGEST

(3) MIME (Multipurpose Internet Mail Extension) format is a middle ground between text and HTML. It includes a table of contents with attachments to each post (in MIME format). Your e-mail client must accept MIME to use this format.

To set your digest to HTML format, send a message to Listserv@list.case.org that says:

SET IRF-CFO-L MIME DIGEST

I would like to receive individual e-mails rather than digest. How do I change my settings?

To resume regular mail delivery of each message when posted, send a message to Listserv@list.case.org that says:

SET IRF-CFO-L MAIL

You will receive a digest containing messages to that point and then regular message delivery will resume.

How do I add IRF-CFO-L to the subject line of my messages?

If you do not already see IRF-CFO-L in the header, send an email to listserv@list.case.org with the following in the body and a blank subject:

SET IRF-CFO-L SUBJECTHDR

How do I request a copy of my postings or an acknowledgement?

To receive a copy of your posts, send an email to listserv@list.case.org with SET IRF-CFO-L REPRO in the body of the message with a blank subject.

To receive an acknowledgement, send an email to listserv@list.case.org with SET IRF-CFO-L ACK in the body of the message with a blank subject.

How do I retrieve my listserv control panel password?

Go to the listserv Web site [http://list.case.org/cgi-bin/wa.exe?GETPW1=LMGT1] and follow the instructions in the login box.

What if my e-mails bounce back from the list?

Forward a copy of your error message to the listserv administrator, Jen Doak, at doak@case.org, and we'll diagnose and try to fix the problem.

How do I search the archives?

Go to http://list.case.org/archives/IRF-CFO-L.html.

I tried posting a message to the listserv but it never showed up. Why?

Only listserv members can post to the list. Subscribe to the listserv by following these instructions.

Membership is determined by comparing the sender's email with the list's email roster.

Sometimes your email address may change without your knowledge. For example, an address may change from "yourname@server.yourschool.edu" to "yourname@yourschool.edu." IRF-CFO-L sees those as different e-mail addresses. If that happens, send an email to Brian Flahaven at flahaven@case.org.

Are vendors and CASE educational partners allowed to participate in IRF-CFO-L? Can they market to the list?

Participation in IRF-CFO-L is limited to financial and operations staff at institutionally related foundations.  If you have any questions or concerns, please email Brian Flahaven at flahaven@case.org.

Are my posts to the listserv private?

All posts to the listserv are publicly available to anyone with Internet access. They show up both in the archives and in searches through Web search engines such as Google, MSN and Yahoo.

CASE listserv etiquette

• Use a meaningful subject line for your messages. This is a time-saving mechanism for readers.
• Don't send messages to the listserv with no content, such as "I agree!" or “Me too!” These messages just increase the number of emails participants receive and are potentially annoying.
• Before sending a message to a CASE listserv, make sure the question or answer is appropriate and is related to the purpose of the list.
• Do not send copyrighted material. If you need to reference it, provide an excerpt or quote with attribution and include the URL to the content.
• Avoid arguments with someone through the listserv. If you disagree with a post, consider sending an email to that person privately.
• Many routine questions have been posed in the listserv's history, so don't hesitate to search the archives before sending a query to the list.
• Be careful when hitting reply—your response will go to the whole list. Consider emailing the post's author directly to make comments that are private or not relevant to the topic.