This one-day seminar focuses on developing your student communication tools to maximise positive student experiences. Benefit from learning about various topics such as:

• The student experience, including connectivity, retention and attrition
• The student lifecycle from the undergraduate experience through to successful completion and how to engage with alumni as potential supporters and donors
• Transparency in student communications
• The role of social media and how to keep on top of this fast moving medium
• How to get the tone of voice right in your student communications and achieve credibility
• Managing risks and escalating complaints

The full programme for this event is yet to be confirmed. Check this page again soon for updates.