Registration Policies: North America Conferences

How to Register

Online: Login is required to register online. You can register online using a credit card or check as payment for conference fees. CASE members may also take advantage of our online purchase order (PO) payment option. To register select the conference you want from the conference calendar.

Fax: 202-624-1766. Fax your registration form with credit card number, check number (made payable to CASE), or CASE members may use a purchase order. If using a purchase order and registering by fax, enter the PO number on your registration form and fax a copy of the PO. Registration forms received without a copy of the PO will not be processed.

Mail: Send your registration form with payment to:
CASE
Dept. 4022
Washington, DC 20042-4022, USA.

When mailing, allow at least 2 - 4 weeks for delivery and processing. Pay by credit card, check (made payable to CASE), or CASE members may use a purchase order.

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Registration Procedures and Deadlines

• If you are employed by a CASE member institution, you may register at the member rate.
• To ensure your name appears in all on-site materials, CASE must receive your registration no later than five (5) business days prior to the start date of the conference. You may still register after the deadline if space is available. For more information call 202-624-1769.
• Your registration is complete when payment is received in full.
• Contact CASE for exhibitor and sponsorship information.

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Confirmations

Once your conference registration has been processed you will immediately receive an email confirmation receipt. If you have not received an electronic receipt two weeks prior to the conference start date, simply call (202) 624-1769 to request a verbal and/or faxed confirmation.

Hotel Reservation Procedures and Deadlines

• CASE negotiates a special hotel rate for conference attendees; housing is not included in your conference registration fees. You are responsible for making your own hotel reservation.
• The deadline is generally three weeks prior to the start of the conference to make your reservations at the special CASE conference rate. Please check the Web site for specific hotel information about each conference and make your reservations promptly to ensure room availability at the discounted rate.
• Occasionally, room blocks fill before the hotel deadline, although the hotel may have additional rooms at a higher rate. If the conference headquarters hotel is completely sold out, consult your travel agent for alternative lodging.

Travel Discounts

Save on your car rental: CASE professional members may receive a discounted rate from National or Alamo Car Rental.

Changes/Cancellations

Please note that these policies do not apply to conferences and events offered by CASE Districts in North America. See individual district Web sites for district cancellation policies.

• Cancellation of conference registrations must be received in writing by 5:00 pm ET, via fax at 202-624-1766 (Attn: CASE Conference Registration) or via email at conferences@case.org. Refer to the following timeline for refund deadlines.
• If CASE receives your cancellation:
  • At least three weeks before the conference start date - You will receive a full refund.
  • One to two weeks before the conference start date - You will be refunded your registration fee less a $60 processing fee.
  • Less than one week before the conference start date - You will not receive a refund.
  • "No-shows" - You will not receive a refund.
• Name changes and substitutions can be made any time prior to the conference start date by fax: 202-624-1766 or email: conferences@case.org.
• Occasionally conferences fill to capacity before the registration deadline date, so we encourage you to register early.
• CASE reserves the right to cancel any program.
• Do not book your travel arrangements until you have received confirmation.
• CASE is not responsible for any cancellation or change fees assessed by airlines, hotels, or travel agents.

Dress Code

Most conferences are business dress, however, Summer Institutes are more casual.

If you need further assistance please contact the CASE Member Service Center at +1 202-328-CASE [2273] or memberservicecenter@case.org M-F, 9 a.m-5p.m. ET.