9:00-10:30
KEYNOTE SESSION
Bank of America Survey of High Net Worth Donors
Keynote Speaker: Una Osili, Center on Philanthropy

10:45 AM-NOON
Elective Sessions (choose one)

• Keep Stewardship Weird: Innovative Ways to Recognize Your Donors
  In a world with so many great causes vying for philanthropic dollars, how does your institution stand out in the crowd? It begins with knowing your donor, understanding what is meaningful to them and recognizing what makes your institution unique. By creatively combining this knowledge, you have the ability to craft an impactful, relevant recognition opportunity that is sure to be remembered. This session provides ideas for developing customized recognition that will make a lasting impression.
• Architects of Change: Bringing the Next Big Idea to the Table
  "We've done it this way for fifteen years and that should be good enough." How many of us have heard that? We've been hired to make things better, but are often hindered in our efforts because of institutionalized practices that won't address change. What is at the core of that stubborn assertion that to make progress all things must remain the same? This session will help you map out a strategy to bring the next big idea to the table.
• The Name Game: Building an Institutional Naming Policy (repeated at 10:30 AM on Friday)
  Since most of us are either in a campaign or in the silent phase, the question of naming opportunities persists. But where do you start? What should be named and for how much and by whom? This session will help you start the conversation with leadership and provide tools for the foundation of a naming policy.

NOON-1:30 PM
Networking Luncheon

1:30-2:30
Engaging and Educating the Next Generation of Philanthropists
If you do any new things this year, these should be it: Strive to educate student audiences about the impact philanthropy has on their everyday life. Help them understand that tuition does not cover the total cost of their education. Show them that an annual solicitation is not an insult but a sacred trust. As the economy shows signs of improvement, undergraduate and graduate student audiences continue to swell the alumni base turning participation ratios on their ears. There has never been a better time to prepare a student audience to become the next generation of philanthropists to your institution. This session will prepare you to examine your institution and identify opportunities to begin something new and great.

2:45-4:00
Elective Sessions (choose one)

• "Oh, the Places You'll Go!" Practical Advice on the Development Career Journey
  Today, the field of development is in many ways a very different place, with greater value being placed on graduate education, innate skills, applied technology and sound donor relations skills. Given this increasingly competitive environment, what are the prospects for those who wish to move within the development field? What development-specific information does one need to know that isn't always covered by the job search websites and books? Facilitated by a professional who has recently gone through the trials of job hunting, this workshop will focus on career exploration and job search strategies such as informational interviewing, networking and conveying one's professional self.
• Talking Tech: How Building Better Relationships with Your Technology Applications Staff Can Lead to Your Success
  You're a people person and they like to communicate via the latest technology. It sometimes seems like they speak another language entirely. How do you break down the barriers and build a lasting relationship that will not only get you the information you need, but will also ultimately lead to your program's ongoing success? Find out how one donor relations office wound up becoming technology gurus and how the ongoing successful relationship forged by two very different departments led to increased collaboration, enhanced communication, and a deeper awareness and appreciation for each other's roles and responsibilities.
• The Eye of the Storm: Putting the Donor at the Center of Your Stewardship Strategy
  For donors to feel properly recognized, they need to know that they are an important part of your community. From tracking donors' personal and philanthropic interests to coordinating stewardship and recognition touch points, putting the donor at the center of your stewardship strategy means making sure your outreach is thoughtful, well-timed and well-coordinated. Explore tools for gathering, distributing, and implementing relationship and stewardship information and activities.

4:15-5:30 PM
Elective Sessions (choose one)

• Campaigns: Kicking-off, Wrapping Up and Other Crimes Against Humanity
  If you have lived through, are living through, or have yet to live through a capital campaign you will be familiar with certain "truths" surrounding the execution of a capital campaign. Part gentle primer, part realistic affirmation for the tried-and-true, and part stand-up comedy, this session addresses the "what to expect," "what to do when," and "what have we done" that every donor relations professional experiences in the planning, silent, public and wrap-up phases of a capital campaign.
• Mid-Level Donor Stewardship: Fixing Your Hourglass or Sombrero Shaped Pyramid (repeated at 10:30 AM on Friday)
  Does your organization have a donor middle class? Can you afford to ignore a four-figure or low five-figure gift donor? In our focus to raise the largest gifts, we've ignored every capacity and interest to give in between. Generational philanthropic motivations will soon expose this gap as even more pronounced, especially as organizations seek future major gift prospects and donors. Learn to identify and overcome the barriers to mid-level giving and implement an evidence-based strategy for success before it's too late.
• Sink, Swim or Maybe Even Surf: Managing the Tidal Wave of Transition (repeated at 10:30 AM on Friday)
  Change happens. Whether it is at the top levels of your university administration or within your donor relations unit, how do you keep your staff calm, maintain momentum, and make change work for the better? This session will focus on assessing the impact of change at various levels and offer tips for preparing for transitions you expect, and those you don't.

5:30
Conference Adjourns for the Day
Dinner on your own