Volunteers are a vital resource for many institutions. The return on investment can be astounding and many major organisations couldn't exist in their current form without the support of volunteers.

An effective volunteer engagement strategy relies on creating a solid underlying framework. This master class aims to equip you with essential information you need to manage a successful volunteer programme.

 •  Creating the case for volunteers within your organisation
•   Building a robust volunteer engagement strategy
•   Developing effective role descriptions and coherent volunteer leadership framework
•   Attracting and retaining motivated volunteers
•   Managing difficult situations including succession planning
•   Evaluating the effectiveness of volunteers
•   Examples of current best practices and case studies

The day will also include the opportunity to hear from a panel of current volunteers and volunteer managers.

PROGRAM

8.45am
Registration

9.00am
Welcome and introduction by CASE Asia-Pacific

9.05am
Making the case for volunteers
- Why engage volunteers and ensuring they meet your organization's objectives

10.20am
Networking and Refreshment Break

10.40am
Laying the foundations of a volunteer program - strategies and structures
- Building a robust volunteer engagement strategy
- Developing effective role descriptions and coherent volunteer leadership framework
- Examples of current best practices and case studies

12.00pm
Lunch

1.00pm
Putting plans into practice
- Attracting and retaining motivated volunteers
- Evaluating the effectiveness of volunteers

2.15pm
Panel Session (Volunteers and Volunteer managers)

3.30pm
Networking and Refreshment Break

3.50pm
Staying on track
- Managing difficult situations, including succession planning

5.00pm
Thank you for attending

* CASE Asia-Pacific reserves the right to change the program without prior notice.