Jo Agnew
Fundraising Consultant

Jo Agnew is a successful fundraising consultant with a wealth of international experience. Based in Perth, her work includes strategic advice, training and coaching in all areas of fundraising, alumni relations and communications for a range of educational and charity clients around the world.

Agnew came from a background in public relations and policy development within the Government of Western Australia. In 1993, she moved to the UK where she established the Development and Alumni Office of King's College London. Over her seven years with KCL, her team built up an effective database, alumni programme and introduced an annual fund, legacies and major gift programme and she led KCL through the "quiet stage" of their first capital campaign. In 2000, Jo then led Oxford University's North American office for three years where she increased income to the University over a trying economic time.

Throughout her advancement career, Agnew has been a regular contributor to CASE and was a leading force for the establishment of the Spring Institute in Durham (UK), which she chaired for the first two years. She is the first Australasian to win a CASE Crystal Apple Award.

Prof Datuk Azarae Hj. Idris
Deputy Vice-Chancellor (Student Affairs & Alumni Division)
University of Malaya

Datuk Azarae Hj. Idris places great importance on people skills, keeping an open-mind and giving full commitment to his work in the welfare of students and understanding campus politics among students. He stresses the importance in inspiring and developing his officers to offer the best in student service, and sustain good relations with alumni.

He is an ecologist by training with current research interest focused on the ecology of wild medicinal herb species especially on Tongkat Ali. He became accustomed with army discipline whilst serving as a senior officer with the Research Officer Training Unit (ROTU) since 1982 at the university level.

Tengku Tan Sri Dr. Mahaleel bin Tengku Ariff
Executive Chairman
Tien Wah Press Holdings Berhad

Tengku Tan Sri Dr. Mahaleel bin Tengku Ariff graduated with a bachelor's degree [Honours] from the University of Malaya in 1970 and has attended courses conducted by Harvard, London School of Economics & Manchester Business School on Strategy, Strategic Management and Marketing. He has had a very diverse career background, having commenced his career in the Marketing and Sales Department of Nestlé, then in 1974 he joined Shell Malaysia for 20 years before leaving to serve New Toyo, Mofaz, with his last position as the Group Chief Executive Officer of Proton Holdings Berhad.
Currently he is also the Executive Chairman of Tien Wah Press Holdings Berhad, a visiting Professor of the School of Management, University Sains Malaysia and a member of the London Business School Regional Advisory Board.

Dr. Imad Baalbaki
Assistant Vice President for Development
American University of Beirut (AUB)
Visiting Assistant Professor of Marketing, AUB's Suliman S. Olayan School of Business

Dr. Imad Baalbaki is assistant vice president for development at the American University of Beirut (AUB), and a visiting assistant professor of marketing at AUB's Suliman S. Olayan School of Business. He holds a doctorate in marketing and research methods from the Georgia Institute of Technology in Atlanta. He joined the professorial ranks of the (then) Graduate School of Business and Management at AUB in 1993. He became director of the school in 1997, and led the school until it became the sixth independent faculty of the American University of Beirut in 2001. Thereafter, Dr Baalbaki served as director of development and external affairs for the University (2001-2007), and is currently assistant vice president for development.

Dr. Baalbaki has taught courses in the fields of marketing and research methods in the United States, Lebanon and the Gulf. He has researched and published in those fields in international academic journals. He participated and presented papers in numerous international and regional academic business conferences. Dr Baalbaki's most recent article in the International Journal of Pharmaceutical and Healthcare Marketing was recognized as a Highly Commended Award Winner at the Literati Network Awards for Excellence 2009. He has also contributed in the development of academic programs at universities in the region, and has been consulted on higher-education development matters.

Prof. Glenn Bowes
Associate Dean External Relations
Faculty of Medicine, Dentistry and Health Sciences
The University of Melbourne

Glenn Bowes has leadership responsibility for a portfolio of functions including knowledge transfer, communications, alumni relations, marketing and fundraising. He is a medical graduate who trained in respiratory medicine. He completed his doctorate at Monash University in the area of respiratory physiology and his postdoctoral fellowship at the University of Toronto.

Bowes was director of respiratory services at the Alfred Hospital in Melbourne in the 1980s. He was recruited to Australia's premiere children's hospital, the Royal Children's Hospital Melbourne, in the early 1990s to establish the nation's first clinical, academic program in youth health, the Centre for Adolescent Health, and become the inaugural professor of adolescent health at the University of Melbourne. During 16 years at the Royal Children's Hospital campus he held a range of executive leadership roles including chief medical officer, executive director and more recently Stevenson Professor of Paediatrics and head of Department of Pediatrics.

Bowes has been a board member of many organisations committed to serving children and young people and has been actively engaged with the philanthropic sector for 15 years. He was a board member of the Royal Children's Hospital Foundation for eight years and a member of its Executive & Finance Committee for five years. He is currently a board member of an independent school, Mentone Grammar, and president & camp chief of a youth leadership development organisation, Lord Somers Camp & Power House. He is an elected member of the Council of the University of Melbourne and serves as a member of its Finance Committee. Over the past 25 years Bowes has delivered over 200 presentations at state, national and international conferences in health and biomedicine.

Ros Casey
Director of Development
Victoria University

Ros has worked in both the private sector and with government in a range of diverse positions involving stakeholder management, project management, community relations and culture change.

Ros worked at the Australian War Memorial where her responsibilities included managing major national ceremonies and events and developing the Memorial's first major fundraising program including the establishment of the Australian War Memorial Foundation.

At the Institution of Engineers, Australia Ros helped develop a new corporate image for the organisation, successfully implemented a new sponsorship strategy and staged major events.

In 1999 Ros was invited to join the Secretariat to the National Council for the Centenary of Federation taking a leading role in the national finale to the Centenary of Federation, the Peoplescape project, and coordinating a number of other Centenary projects.

From early 2003 Ros worked as a consultant to the Prime Minister's Community Business Partnership. In that capacity she managed an extensive community business partnership program which included the Prime Minister's Awards for Excellence in Community Business Partnerships, National Community Business Partnerships Week and a range of other activities promoting community business partnerships. Increasingly Ros' work with the Partnership involved raising awareness of the respective roles of philanthropy, community engagement and sustainability in the business sector.

Ros commenced as Director of Development, Victoria University (VU) and Executive Officer of the Victoria University Foundation in 2007. Since that time she has assisted VU to develop a strategic approach to fundraising, cross-sector collaboration and business - community engagement.

Ros is also involved with a number of not-for-profit organisations outside VU including The Song Room, which provides musical education for disadvantaged children, Breast West, which supports women in the west of Melbourne who are recovering from Breast Cancer and the Museum of Chinese Australian History.

Ricky Cheng
Director, Office of Institutional Advancement
The Chinese University of Hong Kong, Hong Kong

Ricky Cheng was appointed as director to establish the Office of Institutional Advancement in The Chinese University of Hong Kong (CUHK) in 2003. His responsibility covers all areas of advancement, including major gifts, annual programmes, planned gifts and stewardship. A CPA and holds an Executive MBA degree with CUHK, Cheng had over 20 years of extensive business experience working in the United States and Hong Kong.

Prior to joining CUHK, he was managing his family business for 13 years in Hong Kong and frequently volunteered his time to NGOs for fundraising activities. Although his experience is relatively short in tertiary education, his previous experience in running various business units and time served in NGOs has been extremely beneficial in enhancing the breadth and depth of CUHK's advancement capability.

Cheng chaired the CASE Asia-Pacific Advancement Conference in Hong Kong (December 2008) and has been invited to speak in advancement workshops in Hong Kong, mainland China, Macau, Philippines and India. He is passionate in improving the quality of education through enhancing resources for higher institutions in the region.

Angela Chapman
Director, Advancement
National University of Singapore

Angela Chapman has more than 17 years progressive experience in development, alumni relations, communications and marketing for universities across three continents. Angela served the University of New South Wales from 2004 to 2007 as director of development and alumni relations at the university's graduate business school, the Australian Graduate School of Management (Sydney) then as director external relations for UNSW Asia in Singapore. In her native Canada, Angela contributed to development and alumni relations for more than a decade at the Richard Ivey School of Business (Western Ontario) and McGill University.

Angela has been a speaker with Council for Advancement and Support of Education (CASE), Association for Fundraising Professionals (AFP) and other fundraising and alumni relations bodies in North America, Australia and Asia. She read History and Russian at McGill University and qualified for an MBA from Laval University in Canada. She qualified as a Certified Fundraising Executive (CFRE) in 2000.

Paul Chmelik
Head of School
International School of Kuala Lumpur

Paul Chmelik has been an educator in independent schools in the United States and in international schools in Africa, the Middle East and South East Asia for over thirty-three years.

Originally from the state of Minnesota, his international professional life has included serving as a teacher at the International School of Lusaka, high school principal at Cairo American College and Singapore American School and head of school at the International School of Kuala Lumpur.

His professional interests center on community building and establishing school environments within which excellence is achieved through a balance of challenge and care.

Jennifer Clark
Alumni relations Officer (International & Benefits)
University of Adelaide

Deirdre de Souza
Associate Director, Development
The University of Western Australia

Deirdre de Souza is Associate Director, Development at The University of Western Australia (UWA). An Accountant by profession, she joined UWA's Office of Development and Alumni Relations in May 2003 and moved from Development Services to Fundraising in late 2007.

Coming off the back of a very successful A$25 Million capital campaign for the UWA Business School, the Development Office is now firmly focussed on planning for what will be UWA's greatest fundraising challenge to date - its Centenary Campaign.

Deirdre's current priorities are to lead her team in

a) identifying and engaging sufficient numbers of individual and corporate prospects with the capacity to support UWA's vision and
b) demonstrating a credible level of support to validate UWA as a worthy recipient of funds, from all constituencies particularly alumni who arguably have benefited most from their association with the institution.

To that end she is delighted with the success of the Annual Fund which has significantly furthered both her immediate priorities.

A graduate of the CASE Spring Institute in Durham, Deirdre attended the CASE Asia Pacific Conference in Hong Kong in 2008 and is pleased to join the conference in Kuala Lumpur for her first experience as a speaker on a topic in educational fundraising.

Deirdre's interests outside of work are the visual and performing arts, particularly classical music.

Don Fellows
President & CEO
Marts and Lundy

Don Fellows joined Marts & Lundy as a senior consultant in 2000 bringing more than twenty years of fundraising experience in higher education to the firm. He was elected president & CEO in 2006 after serving as a managing director since 2004.

Prior to joining Marts & Lundy, he served as director of development at the University of San Diego and, from 1985 to 1990, he was associate director of development and director of corporate and foundation relations at the Stanford Business School where he was primarily responsible for seeking major gifts in support of the school's operating and capital needs as part of Stanford's $1.1 billion Centennial Campaign.

As an active member of CASE and AFP, he has served on the Board of Directors of CASE District VII. Fellows has been active in the San Diego community as a volunteer board member of the Century Club of San Diego, Westview High School Foundation and the Rancho Family YMCA.

Josie Fernandez
Managing Director
Philanthropy Asia

Josie M. Fernandez is an Asian Public Intellectual Fellow under the Nippon Foundation Japan Programme for public intellectuals. She is founder director of philanthropy Asia/Centre for the Advancement for Philanthropy, director -Policy/Campaigns Transparency International Malaysia, an independent , researcher, writer and consultant.

Fernandez began her career in education and went on to lead national and international consumer organizations. She was founder president of ERA Consumers Malaysia and regional director for Asia Pacific, Consumers International.

She conceptualized and implemented national and international projects on institution building, strategic plans, anti-corruption measures, sustainable development/consumption, food security, philanthropy, women, child labour, among others.

As an advocate of the rights of consumers, women, children, farmers and workers and an environmental and health activist, Fernandez has lobbied, written and spoken widely on these issues locally and internationally. She has served as a consultant to the Ministry of Domestic Trade and Consumer Affairs, Malaysia and several UN agencies. She developed the Consumer Master Plan for Malaysia 2003-2013.

Fernandez holds a master's degree in development management from the Asian Institute of Management, Philippines, and is also trained in education, mediation/environmental conflicts (US), advocacy, fundraising, gender issues and library science. Among awards received are the Asian Public Intellectual Fellowship of Nippon Foundation, National Consumer Award, CIDA scholarship, Asia Foundation Fellowship for environmental mediation.

Her recent books include From Charity to Social Investmentsand Social Justice: Philanthropy in Indonesia (2009), The Politics of Paraquat (2006), Curbing Corruption in Public Procurement (Malaysian chapter, Transparency International, 2006), A Giving Society? The state of philanthropy in Malaysia (USM, 2002) and Contested Space? FOMCA's Engagement with the government (FOMCA,2004). She is currently editing/coordinating a book on Reforming Political Financing In Malaysia.

Tine Gregory
Director of Development
Tanglin Trust School

Tine Gregory is director of development at Tanglin Trust School in Singapore. Tanglin Trust School is a 2,600 student co-educational private school catering for international students living in Singapore from Reception to A Levels and International Baccalaureate. As director of development, Tine is a member of the executive management team of the school and is responsible for all non fee-based funding, admissions, communication, sponsorship, alumni, and corporate and social responsiblity intitiatives.

Prior to taking on this role at Tanglin Trust in 2006, Tine was responsible for development at Kellett School in Hong Kong, a 440 student co-educational private international school for international students living in Hong Kong from Reception to Year 6. Tine has also been the leading fundraiser for the Watchdog Early Learning Centre in Hong Kong, a charitable institution providing early intervention for handicapped children in Hong Kong.

Tine has over 10 years experience in international schools development and has devised and implemented non-fee based funding for major capital projects in all three of the above schools.

Murray Happ
Director of Development
St Aloysius' College

Murray Happ is the Director of Development at St Aloysius' College in Sydney, Australia. An Old Boy (Alum) of St Aloysius' (SAC 1985), he has a great love and passion for the College and all things Aloysian. He has worked in fundraising for over fifteen years including serving as the Foundation Director at Cranbrook School in Sydney and Assistant Direct Marketing Manager for the Adelaide Central Mission in South Australia.

Prior to entering the world of school development Murray worked for a number of State and Federal Members of Parliament in Australia culminating in his appointment as the Community Advisor to The Hon Dean Brown MP, Premier of South Australia. Murray also served on the staff of the Prime Minister of Thailand in the office of The Thai Board of Investment where he liaised with foreign companies investing in the Kingdom of Thailand.

Murray started the annual giving appeal programme at St Aloysius' College in 1998. In its first year the appeal raised $30,000 from 91 donors. Inspired by its early success, the College has invested a lot of effort into what is now called The St Aloysius' Annual Fund and seen the total income and numbers of individual donors steadily increase to the point where, in 2008, the appeal raised over $466,000 from 628 donors.

Under his direction yearly philanthropic income at the College has risen from an average of $326,000 per year to over $1,400,000 over the past eight years.

Murray is a member of CASE, the Fundraising Institute of Australia (FIA) and the Association of Development and Alumni Professionals in Education (ADAPE). In 2004 Murray was inducted as a Fellow of ADAPE Australasia in recognition of his career achievements and service to the advancement of the fundraising and development profession.

Marina Tan Harper
Director, Development Office
Nanyang Technological University

Mrs Marina Tan Harper's fundraising experience of over 16 years has stood her in good stead as Director, Development Office of Nanyang Technological University, a post she has held since April 2005. In her first year at the university, she led its Development Office to triple the value of funds raised and increase the number of alumni donors 20-fold.

Immediately prior to joining NTU, she was Director of Development, Annual and Special Gifts at Northern Kentucky University. In Ohio, she was also Assistant Director of Development with Chatfield College and Development Manager of Cincinnati Ballet.

Mrs Harper's career in development had its roots in her earlier years first as a violist with the Singapore Symphony Orchestra, and then Manager of the Vocal Arts Ensemble of Cincinnati before her appointment as Executive Director of Kokomo Symphony Orchestra in Indiana. These appointments in music and arts management included responsibilities in fundraising and paved the way for Mrs. Harper's current career in development.

Educated in Singapore until her late teens, Mrs Harper went on to pursue her bachelors and graduate degrees in music performance (violin and viola) at Ball State University, Indiana, and The Julliard School, New York City, in the United States of America.

Kim Harvey
Manager, Alumni Relations
The University of Adelaide

Kim Harvey commenced her alumni relations career at the University of Adelaide in April 2000 and during the past nine years has taken the alumni program from a volunteer-driven alumni association with around 6,000 members to a university-driven alumni program in contact with over 65,000 alumni globally. In 2007, Harvey was commissioned by the University of Adelaide to conduct research and develop a university-wide Alumni Relations Strategic Plan. This plan was approved by the vice-chancellor and endorsed by the University Council in that same year. She has spent the last two years implementing and reviewing the strategic plan.

Harvey has a bachelor's degree (Hons) with a concentration in leisure studies from the University of Ottawa and has a varied career pathway including: professional gymnastics coach (Australia and Canada); director of recreation (Canada); administrator and conference organiser for an environmental research centre (Canada); secretariat for Deputy Minister's Research and Development Board (Environment Canada); and working in public relations and education in the Canadian High Commission (Australia).

She has spoken at various seminars and workshops in almost all of her career pathways but most recently, and more relevantly, has made presentations on the Alumni Relations Strategic Plan and the university's new online community organised to staff and alumni network representatives. She has also been asked to speak at seminars organised by ADAPE Australasia (Association of Development and Alumni Professional in Education)-SA Branch-on the university's alumni program and the role of online communities. As a past president of her Rotary Club (Brighton SA) and current assistant governor for her Rotary District 9520, Harvey is often required to speak to small and large groups of Rotarians and is a confident and well-organised public speaker.

Kate Hunter
Executive Director
CASE Europe

Kate Hunter joined CASE Europe in August 2008 as executive director, providing direction to CASE's London team and leading their support of the HEFCE Matched Funding Scheme. Prior to this, she was head of communications (Corporate) at Queen Mary, University of London.

Previously Hunter worked in arts public relations, at the Royal Shakespeare Company, and in a specialist agency representing performing arts companies.

Chua Beng Hwee
Deputy Director, Office of Alumni Relations
National University of Singapore

Chua Beng Hwee has vast experience in university administration, having held several key positions in the National University of Singapore (NUS) since 1995. She played a key role in creating greater vibrancy on campus, managing art programmes and the NUS Museum, as well as overseeing the development of the university's 22 student arts groups comprising music, dance, theatre and film. In 2001, Beng Hwee helped spearhead the building of the University Cultural Centre - home to the NUS Centre for the Arts and host to high-profile university and national events.

As deputy director of the NUS Alumni Office since 2006, Beng Hwee puts to good use her excellent networking and relations-cultivation skills. Holding a diverse portfolio, she not only oversees alumni cultivation through 44 local alumni groups, 14 overseas chapters and key programmes for the university's 202,000 alumni, she also heads the Alumni Engagement division which comprises Information Management, Marketing Communications, Alumni Engagement, Partnerships, Faculties & Students.

Since joining, she is also managing editor of the university's quarterly publication for alumni, The AlumNUS Magazine, and is responsible for overseeing the development of the Shaw Foundation Alumni House and fundraising initiatives.

Dr. Zubaidah Ibrahim-Bell
Associate Professor, Faculty of Languages and Linguistics
University of Malaya

Dr. Zubaidah Ibrahim-Bell is an alumna of University of Malaya (UM) and is a member of the editorial board for UM Alumni newsletter, The Titian. Her academic background is varied: from political science, TESL, TMFL (teaching Malay as a foreign language), to translation and interpreting studies. She has taught translation studies at the UM since 1990, and her doctorate on court interpreting in Malaysia has led to publications at John Benjamins and Gallaudet University Press.

From 2005 to 2008, Ibrahim-Bell taught Malay language and culture at the Hankuk University of Foreign Studies (Seoul, Korea). Currently she heads a research project on Malaysian Sign Language at UM and has chaired the first international seminar in Malaysia on Deaf Empowerment through Sign Language research.

Jocelyn Kelty
Consultant
Richmond Associates

Jocelyn Kelty comes from a background in fundraising for the performing arts.

Before moving to London and joining Richmond Associates, Kelty worked in both corporate fundraising and individual giving for Opera Australia in Sydney, Australia. She was responsible for a large portfolio of corporate accounts which contributed a significant portion of the company's income from corporate sponsorship. Prior to this she managed the Friends of Opera Australia and the company's volunteer program, as well as providing administrative and event management support for the corporate development department.

Kelty graduated from the NSW Conservatorium of Music, Sydney, Australia with a bachelor's degree in music studies, majoring in piano performance. Prior to this she also completed a bachelor's degree in media at Macquarie University, Sydney, and has worked in a number of legal secretarial and paralegal roles in Australia. Since moving to London, she has become a member of the London Philharmonic Choir in her spare time.

At Richmond Associates she has since gained valuable executive search and selection experience working with a wide range of clients including King's College London, University of Nottingham, London Business School, UCL, Imperial College London, The Royal Society, School of Oriental and African Studies, the Barbican, NMSI and UNICEF UK.

Melissa Kwee
Singapore Youth Ambassador (2007)

John Lang
Director, Fettes Foundation
Fettes College

John Lang, appointed director of the Fettes Foundation in 2005, following over 30 years with a diversified conglomerate, Jardine Matheson, in Asia, spent mostly in the field of engineering and construction in Hong Kong. An Old Fettesian, (he overlapped with Tony Blair when at Fettes) whose three children and their four cousins also being Fettesians, he is fortunate to know many of the supporters, both former pupils and parents, of the 11 year old foundation, which is a separately registered charity to that of the college. Thanks to his close involvement with and support from the trustees, governors, headmaster and the senior management team of the school, he and his team of three are well placed to realise the challenge of an upcoming major campaign, while building the endowment of the school via a variety of annual fund activities.

Sophie Lei
WWF Hong Kong

Bill MacGillivray
Deputy Vice-Chancellor
Southern Cross University

Bill MacGillivray graduated from the University of Queensland in 1976 with a doctorate in physics. He served as dean of science at Griffith University (1997-2002) and dean of sciences and pro vice-chancellor (Planning and Quality) at the University of Southern Queensland (2003-2007). He commenced as deputy vice-chancellor at Southern Cross University in April 2007.

MacGillivray was president of the Australian Optical Society (1991-1992), and president of the Australian Council of Deans of Science (2001-2002). He has served on a number of government and academy advisory committees and is currently a member of the Fellowships Standing Committee of the Australian Learning and Teaching Council.

He has produced in excess of 160 journal and conference papers in the field of atomic collision physics and gained approximately $3.8 million in research funding. He taught physics, electronics and mathematics at all levels and supervised 15 PhD students and over fifty honours students.

His portfolio at Southern Cross University includes responsibility for the university's international activities.

Catherine MacNeill
Consultant
Engagement Analysis Inc.

Catherine brings extensive experience in relationship management to EAi in the areas of alumni relations, student recruitment and educational governance. Catherine served as Executive Director of the Canadian Council for the Advancement of Education (CCAE). Prior to CCAE, Catherine served as the Director of Alumni Affairs at Queen's University in Kingston, Ontario as well as manager of student recruitment for over 10 years. Catherine has presented worldwide at CASE Europe, CASE Asia, CCAE and the Association of Registrars of Universities and Colleges of Canada. She serves on the Board of the Ontario Society for the Prevention of Cruelty to Animals. Catherine is also a facilitator for the Leadership Development Services of the United Way of Canada for the Kingston area. Catherine has a BA in Latin from Queen's University.

Kym Madden
Senior Research fellow
Queensland Univeristy of Technology

 Stephen Mally
Principal Client Partner
Blackbaud

As the Principal Client Partner, Stephen applies his extensive fundraising and administrative nonprofit experience to help Blackbaud's largest clients succeed in their software implementation and business process improvements. His focus at Blackbaud has included Blackbaud Enterprise CRM (BBEC), Blackbaud Direct Marketing (BBDM) and

Stephen has over 20 years of experience in the nonprofit sector in the United States having worked in a variety of healthcare and disability-related nonprofit organisations, including the Alzheimer's Association, Joslin Diabetes Center, Chicago House, AIDS Action Committee, Lahey Clinic Medical Centre, and the Association for Retarded Citizens in annual giving, major gifts, corporate and
foundation relations, special events, operations and management roles.

This combination of fundraising and management experience allows Stephen to identify with client's needs and help them develop solutions to their challenges, resulting in their ability to dramatically increase revenue.

Stephen is an active volunteer in his community, as well as in his profession. He has served as president of his alumni association and in leadership roles in numerous other nonprofit organisations.

Stephen received his Bachelor of Arts degree from the University of Wisconsin where he majored in Communication Arts and Political Science.
Stephen is based in Sydney, Australia.

Lori Manders
Director of Development and External Affairs
Aberdeen University

Lori Manders joined the University of Aberdeen in 1999 as director of student recruitment and admissions and in 2001 became the university's first ever director of marketing. She was appointed director of development and external affairs in 2003.

Manders is an experienced marketing professional with over 20 years of experience. Her remit covers media relations, political relations, marketing, event management, development, alumni relations, student recruitment and admissions. Working with the vice-chancellor, Professor C Duncan Rice, she is leading the largest fundraising campaign in the university's history to raise £150 million. To date, over £140 million has been raised.

Julie Mannion
Alumni Relations Manager
Queensland University of Technology

Julie Mannion is alumni relations manager at Queensland University of Technology in Brisbane, Australia. Previously she was faculty administration manager, executive officer to the vice chancellor at QUT and a teacher. She is a board member of the Zonta Club of Brisbane, and was a member of the organising committee for the Australian Universities International Alumni Convention (AUIAC) in 2006 and for the ADAPE International Conference in 2008.

Mannion's qualifications include a Certificate of Teaching, a bachelor's degree, Graduate Diploma in Commercial Computing and a master's degree in business administration (with distinction).

Kathryn Masterson
Staff Reporter
The Chronicle of Higher Education.

Kathryn Masterson is a staff reporter for The Chronicle of Higher Education. She covers the world of higher education fund raising, as well as alumni affairs, college leadership, and other areas of higher-education management.

Before coming to The Chronicle, she was a staff writer for the Chicago Tribune's RedEye edition, a reporter and editor for the Associated Press in Hartford, Conn., and a reporter for The Philadelphia Inquirer.

She has a bachelor's degree from the University of Richmond and a master's degree from Ohio University's E.W. Scripps School of Journalism.

Daniel McDiarmid
Chief Executive Asia Pacific
Global Philanthropic

Daniel McDiarmid is an experienced and innovative fundraising professional with more than 20 years of success in raising funds for higher education, research and religious organisations. His expertise includes research and analysis, training, international strategy, campaign preparation and implementation, prospect identification, donor stewardship and alumni relations.

McDiarmid began his career in fundraising in 1982 as National Secretary for Education and Promotion with the Australian Board of Missions with significant success in developing the bequest programme, establishing an international aid capacity, and running a campaign to raise funds for a boat for the Anglican Diocese of New Guinea Islands. This position was followed by seven years advising Christian churches on how to raise funds for their work.

After completing his doctorate at the University of Queensland-the first Australian doctoral dissertation that examined fundraising and philanthropy-McDiarmid established fundraising and alumni offices at Central Queensland University and RMIT University. His appointment to Queensland University of Technology enabled him and his talented team to develop the existing fundraising and alumni relations programme to new heights culminating in the successful $175 million New Century Campaign.

At Global Philanthropic McDiarmid has assisted research institutes, universities and aid organisations to develop international fundraising capacity, has reviewed the effectiveness and efficiency of school and university fundraising departments, and has advised universities on the establishment of first-time fundraising and alumni relations. He specialises in fundraising in complex environments and has designed fundraising strategies for whole school systems and integrated strategies for church fundraising. He currently advises universities medical research institutes, aid organisations, schools and governments.

McDiarmid is a Fellow of the Fundraising Institute-Australia (FFIA), and an accredited fundraising professional (CFRE). He has an appointment as adjunct professor in the Centre of Philanthropy and Non-Profit Studies (QUT) where he was the Myer Foundation Research Fellow in 2005. He is Chair of the Emmanuel College Foundation at the University of Queensland.

Toni Mullen
Director of Alumni Affairs
International School of Kuala Lumpure

ISKL director of alumni affairs Toni Mullen is the perfect example of a Third Culture Kid. Educated in international schools in Bogota and Tokyo, Mullen went on to teach in Eagle Hill School in Connecticut, the International School of Bangkok and Jakarta International School before coming to ISKL and teaching special education and study skills.

In her relatively new role as director of alumni, she is able to further develop her ties to an international community and the world of Third Culture Kids.

Kathryn A. Nelson
Vice President and Managing Director
Grenzebach Glier and Associates (GG+A)

Kathryn A. Nelson joined Grenzebach Glier and Associates (GG+A) as vice president and managing director in 2009. Her focus is on the firm's clients in the western region of the United States as well as GG+A initiatives in Asia Pacific.

Nelson spent more than 15 years with the University of Hawaii. During her time at the university, she held various positions, including director of development for the College of Business Administration, director of annual giving and director of development for University Health Sciences. She most recently served as vice president for development for the university's foundation where she was responsible for creating a central development operation for the UH Manoa campus, implementing a $250 million campaign, and leading all aspects of the development process, including annual giving, estate planning, development operations and research.

Nelson also served as executive director of development for Kapi'olani Health Foundation. While there she began a major gifts program which resulted in a significant increase in major gifts. She also worked with physicians and hospital administration to articulate funding priorities and identify prospects, and oversaw planning for a development audit and feasibility study.

Earlier in her career, she spent more than ten years with the University of Southern California, working first as a project manager and systems analyst. These experiences culminated in her roles as director of corporate relations and director of development. As director of development, Nelson built strategies and helped close major individual and corporate solicitations, and she staffed and trained volunteer committees.

She currently serves as a member of the national board of directors for Mothers Against Drunk Driving (MADD).

Adrian Porter
Head of Strategic Research
Precedent

Adrian Porter is Precedent's leading usability and research expert. Adrian first came to the attention of the wider web community in 2001 when he published the first of a series of annual benchmarking reports into first the corporate websites of the FTSE 100 companies and subsequently key government websites which are seen as best practice benchmarks within their markets. Since then he was been the managing editor on a series of reports for the Higher Education sector at Precedent. He reviewed every university website in the UK, assessing them for good practice and use of technology. He then followed those up with a report looking at aligning the alumni and student experience online.

In addition, Adrian has close links with the education sector through delivering the online strategies for Oxford Brookes and Reading Universities websites as well as leading a year-long project to define the strategic direction for Cambridge University's core web presence. He also helped LearnDirect to define the requirements for its new site.

Adrian speaks regularly on audience, navigation and information architecture issues. Adrian is a member of the Information Architecture Institute, the leading professional body for information architects.

Before joining Precedent, Adrian worked in electronic imaging and print production, set up Porter Research, an Internet research company. He also became Director of Interactive Bureau, a London-based web strategy and design company. He is reputed to have looked at over 15,000 websites since he began analysing them in 1996.

If you would like to contact Adrian, his email is: Adrian.porter@precedent.co.uk or call him on +44 (0) 207 426 8900. If you would like to request any of the reports mentioned above, go to www.precedent.co.uk. To contact Precedent in Perth, WA call +61 (8) 9383 7407 or Precedent in London, UK +44 (0) 207 426 8900.

Clare Pullar
Pro Vice Chancellor (Advancement)
University of Queensland

Clare Pullar has worked in tertiary and secondary education sector fundraising for 22 years and joined The University of Queensland in September 2009. Prior to this she led community engagement programs at Melbourne Business School (2007-2009) and Trinity College in the University of Melbourne.

Pullar has a depth of experience in both strategy and operational aspects of raising substantial financial support for all aspects of education - research, endowed professorships, scholarships and infrastructure. She has a special interest in cultural change required for successful philanthropic fundraising, equity, diversity and in indigenous education for which she has built significant philanthropic support in previous institutions. She was a member of B-Hert (Business Higher Education Round Table) taskforce examining how philanthropic support for Australian higher education institutions can be increased resulting in the position paper: Increasing Private Support for Australian Universities, B-Hert .

In 2006, she was awarded both the Trevor Wigney Award and the Peter Crook Award for outstanding service in Advancement in Australasian education. Pullar is a faculty member of the CASE Southern Spring Institute in Educational Fundraising and a Board member of the Australian Youth Orchestra.

Crispin Rice
Manager, Information Services and Prospect Research
University of New South Wales

Kate Robertson
Director of Development and Alumni Relations
University of Nottingham

Kate Robertson graduated from the University of Liverpool (Chester College) in 1990 with a bachelor's degree (Combined Honours) in history and drama, completing a dissertation on state versus private support of theatres, from which her career in fundraising was launched.

She has spent 14 years fundraising in arts in the UK, including positions with English National Opera, Tate Liverpool, Arts & Business (North West), the Royal Academy of Arts and Somerset House, covering the full spectrum of individual, trust and foundation and corporate support.
She moved to the higher education sector in 2004 when she joined the University of Liverpool to establish the university's first in-house Development and Alumni Relations office.

In September 2009, Robertson moved to the University of Nottingham to lead their £150M campaign which includes the advancement programmes for the university's campuses in Semenyih, KL, Malaysia and Ningbo, China.

Robertson has been a member of the UK's Higher Education Ross Group of Development Directors since 2006.

John Rux-Burton
Global Managing Director and Founder
Rux Burton Associates

John Rux-Burton is the Founder and Managing Director of Rux Burton Associates (RBA), affinity fundraising consultants to the education sector and outside of North America the world's leading provider of on-site student telephone fundraising campaigns. RBA's aim is on maximizing participation rates among parents and alumni by focussing on communication that creates engagement and a sense of community.

With offices in Oxford, Melbourne and Hong Kong, RBA employ about 25 staff and have run more than 350 campaigns in Oxbridge, schools, universities and business schools in Europe, Asia and Australia.

John has spoken widely at conferences, including CASE Schools, CASE Europe, CASE Asia-Pacific, IDPE, ADAPE, MACE as well as RBA's own regular seminars on relationship fundraising. He has been published in CASE Currents, the IDPE Newsletter, The Bursar's Review, Fundraising & Philanthropy, and various other charity sector publications. In 2008 he received the Atenier medal from TU Darmstadt University for his contribution to global educational fundraising.

Educated at Framlingham College and Lincoln College in Oxford, John lives in the Cotswolds in Oxfordshire, about fifty miles from London. He has two young daughters Henrietta and Eloise and his interests are literature and scuba diving.

Dave Shepherd
Director of College Advancement
United World College of South East Asia

Dave Shepherd is director of college advancement at United World College of South East Asia (UWCSEA), a K1 - Grade 12 nonprofit international school in Singapore. Dave leads the department of College Advancement, which includes communications, alumni relations and fundraising.

With no formal advancement department prior to 2006, the college has implemented a strong communications strategy, a dynamic and comprehensive alumni relations programme, and recently launched active fundraising via a college related foundation.

As a member of CASE since 2006, Dave has presented at several CASE events, including the 2008 CASE Asia-Pacific conference and the CASE/EARCOS conferences from 2007-2009. He also authored the inaugural "Postcode from Singapore" in the January 2008 edition of CASE Currents.

Dave taught for three years' in the UK, prior to joining UWCSEA in 1992 as a teacher of physical education. In 1994 he was appointed as the head of the department and, for the next nine years', guided an exceptional team of teachers through a period of significant expansion for the college. Following three years' as the director of admissions, Dave was appointed to his current post in August 2006.

Away from the office Dave has pursued a passion for sport psychology, completing a master's degree in 2000, which he used to provide voluntary consultation services to a range of athletes and National Sports Associations' based in Singapore.

Prapti Sherchan
Alumni Relations Manager
United World College of South East Asia

Prapti Sherchan is currently the alumni relations manager at United World College of South East Asia (UWCSEA). Since she began working with UWCSEA in 2007, Prapti has been involved in all aspects of the alumni relations programme, including managing the UWCSEA alumni Web site and launching the social networking sites for the Alumni Relations department.

Prapti is a graduate of United World College of Southern Africa, Swaziland; another member of the United World College movement. She obtained a bachelor's degree in information communication management and sociology from the National University of Singapore in 2005.

As a regular user of social networking sites, Prapti feels it is important for schools and colleges to embrace the current online social landscape and fully utilize its potential as a communication and interaction tool that can effectively enable schools to connect with its alumni and community.

Krista Slade
Executive Director
CASE Asia-Pacific

Christine Keller Smith
CASE Commission on Alumni Relations

Christine Keller Smith has worked in alumni relations for twenty years, firstly in New Zealand where she started the Alumni Programme at The University of Auckland in 1990 before moving on to the Australian National University in 2004.

Her education includes a master's degree (Hon) in English literature, a post graduate diploma in business studies in university administration, and a two month study leave of 21 universities in North America, including a grant from the United States Information Service to study alumni relations at nine diverse East Cost universities.

Her prior career background is in community education where she ran two progrmmaes of non-formal courses for adults in rural New Zealand part time while child-raising. One of these programmes entered the top ten Community Education programmes in New Zealand, competing for size and scope with the big city equivalents. She also wrote two books on bread making. The Community Education philosophy of investigating educational needs both in individuals and in the community, then providing the activities to meet those needs informs her strategy in alumni relations.

Keller Smith has been a member of CASE for over twenty years. CASE provided mentors and resources in case studies, benchmarks and best practice, and was crucial especially in the early days where no Australasian blueprints existed. She now serves as a CASE Commissioner for Alumni Relations (2008-2011).

Teo Choo Soo
Director of Office of Alumni Relations
National University of Singapore

Associate Professor Teo Choo Soo graduated in 1973 with the Bachelor of Dental Surgery (National University of Singapore) before achieving the M.Sc in 1977 from the University of London. He double specialized when he earned the DDPH from the Royal College of Surgeons in England. His career in the Faculty of Dentistry saw him appointed as Head of the Operative and Preventive Departments from 1983 - 1999. He was also Vice-Dean of the Faculty from 1986 - 89. Dr Teo was appointed as the Director of Alumni Relations in 2002.

Dr Teo served in many prestigious International Organisations - as President of the International Federation of Dental Educators Associations from 2000-02; Regent and International Councilman of the International College of Dentists (1995-2004); President of the Southeast Asian Association for Dental Education (1998-2000); Vice-President of the World Dental Society 1997-2000); Founding President of the Pan Asia-Pacific Federation of the IADR and Board member of the International Association for Dental Research (1998-2001). He also sits on the Singapore Health Promotion Board (2001-04) and chaired the National Anti-Smoking Committee (2002-04).

Dr Teo is an active sportsman and is the Golf Captain of the National University of Singapore. He is an active organizer, running the World Dental Congress in 1990 and the IADR Conference in 1995. Amongst many regional conferences, he also organized the IFDEA Global Conference on Dental Education.

Dr Teo is an active researcher with 77 Conference papers and 46 full papers locally and internationally. He has been invited to deliver some 50 overseas lectures.
He currently serves as Director of the Alumni Relations Office, overseeing many radical changes in University alumni cultivation, and including the building of an Alumni House.

Ellen Sullivan
Director of International Advancement
Harvard University

Ellen M. Sullivan is the director of international advancement at Harvard University. In this role, she is charged with providing high-level leadership and management responsibility for shaping the university's international fundraising strategy, including the engagement of both individual donors and private foundations located outside the United States. As a key member of the senior management team, the director ensures that international fundraising initiatives are closely aligned with the university's academic planning and identified priorities, with a primary focus on the core teaching and research mission of Harvard University.

A member of the professional staff at Harvard University for the past 18 years, Sullivan most recently served as director of corporate and foundation relations, overseeing a team of fundraisers providing support to institutional priorities in the realm of arts and humanities, architecture and design, education, energy and environment, engineering, international development, public health, public policy, and a broad range of university science initiatives. She previously served for four years as associate director of the David Rockefeller Center for Latin American Studies at Harvard, where she oversaw fundraising, external relations and organizational strategy, as well as a host of student, faculty and visiting scholar programs. She began her Harvard career as a member of the Harvard College Admissions Office staff from 1990-1998, and before that spent two years as a secondary school teacher in Belize, Central America, as a member of the International Jesuit Volunteer Corps.

Sulivan has a bachelor's degree in political science from Boston College and an Ed.M. from the Harvard Graduate School of Education, with a focus on international education. She is a past member of the Board of Habitat for Humanity, Boston, (1996-1998) and the former vice president of the New England Latin America Business Council (2002-2004). She is a founding member of the Executive Committee of the Maternal/Infant Health Initiative for Africa, a program of the Harvard Humanitarian Initiative and Massachusetts General Hospital. She currently serves as a member of the board and chair of the Development Committee of Project HEALTH, a national undergraduate service organization designed to break the link between poverty and poor health that was developed at Harvard in 1998. Project HEALTH mobilizes college students in six major American cities to provide sustained public health interventions in partnership with urban medical centers, universities, and community organizations. She is a past board member of WorldTeach, a nonprofit organization founded by Harvard Professor Michael Kremer that sends volunteer teachers to developing countries, and of the Dean's Council of the Division of Business and Technology at Roxbury Community College in Roxbury, Massachusetts.

Timothy Tan
Director of Public Affairs & Marketing
New York University Tisch School of the Arts Asia

Currently the director of public affairs & marketing of New York University Tisch School of the Arts Asia, Timothy Tan takes charge of the marketing, public relations, alumni affairs and development efforts of the first off-site campus of New York University. Tan first started in the television station before joining the National University of Singapore's Centre for the Arts and the NUS Office of Alumni Relations.

Alan Watkinson
Director of Advancement, Trinity College
University of Melbourne

Alan Watkinson was appointed as director of advancement at Trinity College, University of Melbourne, in August 2007 after having worked for 22 years at Scotch College in Melbourne. He was head of the English Faculty for 17 years and for the last six years at Scotch, he held the position of director of development. A

He is a graduate of Trinity College, Cambridge University, where he read the English Tripos. He completed his doctorate in education at the University of Melbourne. Watkinson works extensively with major gift prospects and was instrumental in setting up the bequest program at Scotch College and working with bequestors at Trinity College. He is also heavily involved with alumi relations, the reunion program at Trinity and the Annual Giving Program.

He has presented throughout Australasia and in South East Asia as a keynote and workshop speaker on a variety of topics. He was treasurer of the Victoria-Tasmania Chapter of ADAPE from 2002-2006, and vice-president of that chapter from 2004-2007. He became president of ADAPE Australasia in March 2006 and became the inaugural chairman of the ADAPE Board of Directors when ADAPE became a company in 2009.

Kitty Wong
Head of Fundraising
The University of Hong Kong

Kitty Wong is head of the fundraising team at the University of Hong Kong and deputy to the director of development and alumni affairs office (DAAO), which comprises the functions of fundraising, alumni relations and development projects.

She specialises in the fundraising portfolios which involve developing university-wide fundraising policies and strategies; planning fundraising initiatives, projects and activities; delivering major gifts and supporting donor cultivation, solicitation and stewardship.

Being in a central office, Wong's role also involves setting up protocols and facilitating other departments in funding proposals and liaising with grant-making bodies. She is responsible for implementing policy dissemination and communications for university departments, including information and experience sharing on fundraising policies, procedures and best practice. She acts as spokesperson for media enquiries and features on fundraising-related issues.

Wong also oversees the fundraising board (The University of Hong Kong Foundation Ltd) and the offshore giving mechanism, such as Friends of HKU Ltd in the Unites States. She supervises the office's infrastructure development (e.g. Web communications) and in the creation of a university-wide database for donation processing and donor mapping and research.
Apart from fundraising portfolios, Wong is also responsible for overseeing office management and cross-supporting the alumni functions.

She has over 20 years of experience in marketing/corporate communications and institutional advancement, in fields ranging from arts, tourism/hospitality, the media to currently higher education. For the past 15 years, she has been with the University of Hong Kong. The university is gearing up for its Centenary which falls in 2011 and her office will be launching a major fundraising campaign and supporting the Centennial celebrations.

Wong graduated from the University of Hong Kong with a bachelor's degree. Her master's degree is in Translations and Interpretation.