Office Space: Foreign Affairs CURRENTS ArticleAs more institutions expand operations abroad, setting up satellite offices in various countries that have high concentrations of alumni makes sense.
Manager's Portfolio: Location, Location, Location CURRENTS ArticleAt many institutions, limited office and parking space forces advancement units to move outside of campus borders. Off-campus facilities offer several advantages over campus quarters, but advancement staffers must work harder to keep in touch with faculty, staff, and students when off site.
AdvanceWork: Going the Distance CURRENTS ArticleOpening a satellite office can be expensive and time consuming. However, as long as its mission is clear, having an out-of-town office can create opportunities for increasing contact with alumni, students, and other constituents. Institutions with successful satellite offices note that careful staff recruitment is crucial. Also, staffers should be aware that distance can create a sense of isolation.
Manager's Portfolio: Advancement Away from Home CURRENTS ArticleFrankle, alumni and development director at the University of Toronto, describes how her staff established a Hong Kong office. The remote office carries out such tasks as coordinating visits for institutional leaders, planning events for the large Hong Kong alumni base, supervising volunteers, maintaining alumni records, recruiting students, and conducting prospect research. Frankle recommends that institutions considering opening overseas offices should: 1) hire people with local and institutional knowledge; 2) make sure they know the language; 3) bring staffers home for training annually; and 4) evaluate them fairly.
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