Signs Someone is Lying to You at Work
Advancement Weekly Article Body language experts say there are a few tell-tale signs that managers can look for to determine if someone is lying to them.

The Dangers of Being Too Smart
Advancement Weekly Article A leadership guru says that know-it-all managers can anger colleagues and slow down the progress of their organizations.

The Best Time to Share Bad News
Advancement Weekly Article A leadership guru advises managers to consider carefully their motives before deciding whether to share bad news with their team members.

Dealing with Criticism
Advancement Weekly Article Nearly everyone, at some point in their career, will receive hurtful criticism from a work colleague. When this happens, it's important to remember three things, says a management expert.

The Best Time to Send Email
Advancement Weekly Article Emails sent between 6 and 7 a.m. are nearly three times more likely to be opened than emails sent at 4 p.m., according to a communications expert.

How to Use Humor at Work
Advancement Weekly Article Knowing how to use humor appropriately at work is an asset to any leader, says a management expert.

Getting Shy Employees to Speak Up
Advancement Weekly Article Good managers know how to draw out introverted employees and make them confident enough to contribute in meetings and group discussions, leadership gurus write.

Avoid Common Body Language Mistakes
Advancement Weekly Article Non-verbal communication can speak volumes in the workplace, especially if the messages being sent appear unflattering says one management expert.

Things to Keep to Yourself at Work
Advancement Weekly Article Sharing too much information at the office can damage reputations, workplace camaraderie and—at worst—careers.

The Art of Persuasion
Advancement Weekly Article Persuading others to believe in your ideas is an essential leadership skill. And yet many managers don’t know how to harness this ability, say some communications experts.

Mastering Cross-Cultural Communication
Advancement Weekly Article Educational organizations—much like businesses—are more global and diverse than ever. Managers should therefore cultivate specific skills to be more effective leaders in this new reality, according to one expert on organizational behavior.

Communication Runs Through It
CURRENTS Article In this article, Tom S. Landrum, the senior vice president for external affairs at The University of Georgia, traces his career path in advancement from his first job in public relations more than 35 years ago to his appointment to the top advancement job in 2008 and discusses how his background in communications has affected his views on how development, alumni relations, and communications work together.

Tips for the Small-Talk Impaired Professional
Advancement Weekly Article Managers need a bit of small talk in their working lives. It helps build rapport, makes coworkers more comfortable with one another and has the potential to brighten a colleague’s day.

When to Reveal Your Decision-Making Process
Advancement Weekly Article Sometimes it pays to show the hard work and drama that went into making a management decision while at other times it may be better to simply make a pronouncement. How should you determine which to do?

Take Time to Tune Out
Advancement Weekly Article Responding to demands from workers, German automaker Volkswagen recently decided to stop email service to its BlackBerry-using employees a half-hour after their shift ends—and restore it 30 minutes before their shift starts the next day. A New York Times columnist says more organizations should encourage employees to “switch off” and “curb the twitchy reflex to check email every couple of minutes.”

Social Media Faux Pas to Avoid
Advancement Weekly Article Making sure you tweet, post or blog appropriate content on social networks takes time and consideration. However, the extra effort is well worth it as the wrong post could get you or your organization in trouble.

Worn-Out Words and Phrases to Avoid
Advancement Weekly Article Jobs website Career Builder recently asked 5,000 workers the organizational buzzwords they were sick of hearing at the office. The site’s experts write that managers should nix such jargon from their lexicon and opt instead for simpler, clearer language.

Don't Let Email Ruin Your Holiday Break
Advancement Weekly Article The holiday break is almost here for many managers. Now is the time to establish an email strategy for the upcoming break.

Optimize Email Correspondences
Advancement Weekly Article Managers looking for quick ways to improve their own productivity as well as that of their employees should look no further than their inbox.

The Art of Giving Feedback
Advancement Weekly Article Feedback is the primary means by which we learn and grow. But delivering it in a negative way can prevent it from providing the greatest value—encouraging a recipient to truly absorb and act on it.

Repeat to Succeed: Effective Managers Who Ask Twice Boost Staff Performance
Advancement Weekly Article If you want something done right, you don’t always have to do it yourself. You may just need to ask­—twice.

Top Advice on Managing Difficult Conversations
Advancement Weekly Article Being a manager means having difficult conversations. An expert speaking at last week’s CASE Summit for Advancement Leaders offered some simple suggestions to help you successfully handle the next difficult conversation that comes your way, whether it involves conducting a negative performance review or addressing a conflict among employees.

How to Ask Questions Well
Advancement Weekly Article Instead of making assumptions, managers should know how to probe the thought processes of their subordinates, colleagues and bosses to make better decisions at work.

Give 'Em a Break: Helping Employees Maximize Vacation
Advancement Weekly Article If your employees can’t recharge on vacation, then you’ve failed as a manager. Or so argues one leadership expert from the United Kingdom.

Email Etiquette and the Appropriateness of 'Reply All'
Advancement Weekly Article Whether they have a staff of two or 20, managers often have to communicate with everyone on their team at once. Email is often the obvious medium to convey messages to multiple staff members. Still, one management expert writes that group emails can be perilous for leaders who don’t realize the mini social networks they create.

Publications & Products
CURRENTS Article Explore the complex world of advancement with CASE books, CURRENTS magazine and other CASE publications and products.

Work in Progress: Lost in Translation
CURRENTS Article Like ethnic cultures, each gender culture has its own norms, customs, rituals--and ways of communicating. This article examines some common miscommunications that can cause misunderstandings and even havoc in the workplace. The author, an expert in gender communications at work, offers tips for avoiding these disconnects.

Do Unto Others
CURRENTS Article This article describes the DISC method of categorizing personality types according to: dominance, influence, steadiness, or compliance. Once you know yours and someone else’s personality type, the author argues, you can use the platinum rule in dealing with them: Treat others as they would like to be treated, rather than the Golden Rule (treat people as you would like to be treated).