Ernestina Snead—Director of Research Communications
Cornell University—Ithaca, N.Y.
United States
Browse by Professional Interest
Staff Development & Training

19 results



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Lead a Better Brainstorming Meeting
Advancement Weekly Article Forget about telling employees to “think outside the box.” Leadership gurus say there are more effective ways for managers to initiate and guide brainstorming sessions.

Identifying Office Prima Donnas
Advancement Weekly Article One leadership guru writes that all managers should know how to identify employees with “situational dedication”—those who occasionally show “flashes of brilliance” but are generally unreliable.

Charisma is a Teachable Trait
Advancement Weekly Article Charisma is a valuable though sometimes elusive quality in leadership. It’s commonly thought that this trait is something you either have or you don’t. But a new study suggests that the trait is not as intangible as once thought and can be taught.

Managing a Perfectionist
Advancement Weekly Article Perfectionism in an employee is more a flaw than an asset. But managing perfectionists isn’t impossible, say leadership experts who believe patience is key to unlocking their potential.

Why Managers Should Meditate
Advancement Weekly Article What do hip-hop mogul Russell Simmons, auto exec Bill Ford and hedge fund manager Ray Dalio have in common? They all meditate on the job. And some leadership experts suggest that managers of every stripe could benefit from the practice—increasing their focus, control and regulation of emotions.

Setting a Sensible Smartphone Policy
Advancement Weekly Article Smartphones have become a standard employee accessory in many professions, but one management expert says managers need to do a better job of explaining to their employees why they have been given one.

Manage as a Consultant and a Therapist
Advancement Weekly Article Organizations sometimes bring in leadership “coaches,” a combination of a professional consultant and personal therapist, to mentor managers. One leadership expert says that managers should mimic these mentors and adopt a more nuanced “coaching” perspective when dealing with employees.

Detecting and Treating Employee Boredom
Advancement Weekly Article Every now and then, one of your employees may come down with a condition common to workaday life: boredom. Though it may sound harmless enough, boredom often translates into poor productivity. And what’s more, as one manager cautions, “bored people quit.”

Grooming the Managers of Tomorrow
Advancement Weekly Article New research finds that as baby boomers retire from the workplace, there will be a need for millennials to take over leadership positions more quickly than in generations past. So what can managers do to attract, retain and grow this important, young workforce?

Office Space: Backing the Brand
CURRENTS Article This article discusses the Communicator Certificate Program at Rutgers, The State University of New Jersey. Run by the institution's university relations department, the program is a series of professional development workshops designed for full-time employees who are involved in managing and communicating the Rutgers brand. The program is also open to any full-time or part-time staff member who wants to learn more about the university. A recent assessment of the program found that it is achieving its goals, making for more coordinated and effective campus communication.

Office Space: Investing in Your Own
CURRENTS Article This article looks at an internal professional development program in the Division of Development and Alumni Relations at Bucknell University. Such a program can not only help retain staff, but also help ensure they have the skills your institution values. In addition, these initiatives empower staff to contribute to one another's professional development, encourage collaboration, and acknowledge the skills and expertise within your office.

Successful Talent Management Program Takes Holistic Approach
BriefCASE Article To attract and retain development staff, treat them like donors. That's the advice from two talent management experts who discussed new strategies and best practices for the changing job market in today's tough economy during a recent CASE conference on strategic talent management.

Managing Time and Energy: A Team Sport
Product This webinar discusses how to effectively manage time, resources, and responsibilities and still have a life. It offers ways to diagnose the problems, assess skills and preferences, and develop sure-fire solutions that each member of the team can take home and apply immediately. This multimedia file is a recording of an Online Speaker Series webinar originally presented April 14, 2008.

Piece of Mind
CURRENTS Article The advancement team at Rollins College in Florida learned that collaboration was key to success. They overcame cross-departmental conflict, learned to work together, and realized what each member of the team contributed.

Manager's Portfolio: Raising the Bar
CURRENTS Article Many managers do the job that should be done by the manager below. This article defines the different roles of managers, directors, and vice presidents and provides a three-step process for diagnosing and correcting this common managerial misstep.

Manager's Portfolio: An Inside Job
CURRENTS Article With development associates programs, managers can train entry-level personnel in advancement, offer instruction and insight about the world of work, and gain an edge in the competition for talent with other institutions. Comprehensive programs offer general training, expose associates to every area of advancement, and allow them to focus on one area of concentration. Associates also learn about balancing work and personal life. Programs should end with a comprehensive review of each associate’s performance to determine whether he or she receives permanent placement.

Manager's Portfolio: Achieving Fabled Service
CURRENTS Article Like Nordstrom and other companies famous for customer service, alumni associations should infuse quality constituent service into everything they do. This column features examples from the University of Michigan Alumni Association, which has created a customer relations staff.

Manager's Portfolio: The Art of the Staff Retreat
CURRENTS Article If you want to make sure your staff retreat will be productive, it’s important to determine what you want to accomplish and set the agenda accordingly. This article offers ideas on choosing facilitators, setting the schedule, preparing participants, selecting a location, and managing costs.

Manager's Portfolio: You Are Not Your Job
CURRENTS Article Most managers squeeze people into an existing organizational chart rather than finding the structure that will best accommodate employee skills. By comparing staff members’ abilities with office needs, managers can better assemble the right mix of people and bring out employees’ untapped talents. The article lists five broad skill areas important to an efficient advancement team and describes how different advancement disciplines use these skills.

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