Boards in Crisis: The Impact of Communications and Governance
Product This webinar teaches strategies for preparing communications offices, boards and presidents to communicate well with the media: how to handle everyday opportunities and once-in-a-lifetime crises with an institution’s best interests and reputation in mind. This multimedia file is a recording of a webinar presented Oct. 25, 2012.

Crisis Communication and Issues Management in a Networked World
Product This webinar examines the elements of an effective crisis communication plan. It discusses the difference between and issue and a crisis, tells how to test a crisis communication plan and how to use social media during a crisis. This multimedia file is a recording of a webinar originally presented June 7, 2012.

Keeping Cool on the Hot Seat: Dealing Effectively with the Media in Times of Crisis
Product This book offer practical advice on how to deal with the media during any type of crisis at an organization. The new, fifth edition includes information about handling social media as well.

Campus Crisis Management: A Comprehensive Guide to Planning, Prevention, Response, and Recovery
Product This book provides examples, samples, forms and checklists to help administrators evaluate, revise or establish a comprehensive crisis management plan appropriate for their institution.

Weathering the Storm: Protecting Your Brand in the Worst of Times
Product This book provides a step-by-step approach to creating a crisis communications plan that can prepare any institution to withstand a media assault when times get tough and help protects its reputation.