Mastering Donor Stewardship in the Digital Age
Article Advancement professionals at institutions must determine their donors’ wants and needs before using the latest digital communications tools in stewardship activities, says a CASE faculty member.

How "Wow!" Experiences Create Lifetime Donors
Kristina Leroux for Network for Good
Article This article presents 10 components of an ideal thank-you letter, and links to a free webinar on the topic of creating great donor experiences.

Donors Demand More Accountability from Nonprofits, Survey Says
Article A global survey on the state of the nonprofit industry reveals that donors worldwide are demanding more accountability of nonprofits.

Donor Relations and Stewardship Defined
Association of Donor Relations Professionals
Article In November 2010, ADRP published these definitions of donor relations and its four elements: gift acceptance and management, acknowledgment, donor recognition and reporting.

UK Universities Thank Donors during Donor Pin Week
Article Several universities across the United Kingdom are working together in an effort to expand an innovative fundraising initiative that uses special lapel pins to inspire giving and thank donors.

Take Five Steps to Better Donor Relations
Article A recent article in Fundraising Success magazine offers five lessons for building great donor relationships.

Recruit Top Leaders to Cultivate Culture of Philanthropy, Stewardship
Article Imagine achieving a culture of philanthropy and stewardship at your institution in just three years. Impossible? Not according to fundraising expert and CASE Online Speaker Series presenter Karen Osborne, who says a strong commitment from top leaders and a well-defined plan for change can make it a reality.

Be Your Donor Day
Katya Andresen for Network for Good
Article Make a contribution to your organization to see how the process works from the donor's perspective and whether customer service and stewardship are handled well. You might identify problems or issues you don't realize your donors face.