World-Class Donor Relations: Creating a Shared Culture of Stewardship
Product This webinar helps advancement professionals understand the role everyone plays at an institution in creating and sustaining a culture of stewardship. Pariticipants learn to define stewardship and understand everyone’s role in it. This multimedia file is a recording of a webinar originally presented Oct. 11, 2012.

Ethics and Accountability in Fundraising
Product This webinar explores the current fundraising climate, discusses what it means to be ethical, reviews how fundraisers can gain trust, and looks at donors' expectations of accountability. This multimedia file is a recording of a webinar originally presented July 26, 2011.

Engagement Matters! Digital Media for Stewardship
Product This webinar discusses how institutions can increase donor loyalty and gifts by combining institutional impact stories and social media. This multimedia file is a recording of a webinar originally presented June 13, 2011.

Intentional Stewardship: Bringing Your Donors to Their Highest Level of Philanthropy
Product This book looks at the role of stewardship within an entire institution or organization and argues that organizations can use stewardship to sustain and increase philanthropy by defining ways in which donors can help the institution and by responding to their philanthropy in targeted ways.

Over Goal! What You Must Know to Excel at Fundraising Today
Product More causes vying for attention, ballooning campaign goals and highly publicized scandals are among the factors that have transformed fundraising in recent years. This book addresses these realities of fundraising, explains how and why donors have changed and tells what must be done to secure their support.