Brett Chambers serves as vice president of volunteer relations. He oversees operations associated with CASE’s volunteer leadership, including the CASE board and three advisory commissions for alumni relations, communications and marketing, and philanthropy, and is the liaison with CASE’s eight districts in North America. He also oversees special projects for the office of the president.
Brett initially joined the CASE staff in 1987, working in the divisions of conference services and public and external affairs before becoming director of educational initiatives. He left CASE to serve as manager of resource development and corporate relations at the National Association of Independent Schools (NAIS) for approximately two years before returning to CASE for his current position in 2001. He holds a bachelor’s degree in journalism from Indiana University.
Donald Falkenstein was appointed CASE’s vice president of business and finance in June 2003 after serving twice as acting vice president. He oversees CASE’s financial and business operations, including budget management, human resources and information technology. He serves as liaison to the board’s finance and audit committee as well as to the treasurers of CASE’s eight districts in North America.
Don joined CASE as its controller in 1998 and has more than 25 years of experience in association financial management with CASE and the American Society of Internal Medicine, where he served as chief financial officer, director of finance and computer operations, and comptroller. He also worked as an accountant for a D.C.-area accounting firm and served in the U.S. Air Force.
Don is a member of the American Society of Association Executives and the Center for Association Leadership. He holds a bachelor’s degree in accounting from George Mason University.
Ron Mattocks became CASE's vice president for marketing, membership and external relations in December 2009 after serving as an association and nonprofit consultant. At CASE, he oversees initiatives in marketing, membership, member support center, corporate relations, and government relations and institutionally related foundations. He also serves as staff liaison to the Commission on Alumni Relations and the board's member services committee.
Before joining CASE, Ron served as principal of Mattocks & Associates Inc. and held senior-level marketing and membership roles at the American College of Cardiology, the American Society for Training and Development, the American Academy of Ophthalmology and the New Jersey Hospital Association. In addition, he has served as assistant vice president for institutional advancement at Rowan University in New Jersey. He is author of the book Zone of Insolvency: How Nonprofits Avoid Hidden Liabilities and Build Financial Strength (Wiley, 2008).
Ron earned master's degrees in management from the University of Pennsylvania and in education/public relations from Rowan University. He earned a bachelor's degree from Philadelphia Biblical University.
Bill Walker is serving as interim vice president of advancement resources during the search for a permanent vice president. In this position, he oversees the development and delivery of advancement content through the offices of communications, books publishing and product development, CURRENTS magazine, the CASE information center and research.
Bill joined CASE staff in 2013 after more than 40 years in higher education communications. He was vice president for strategic communications and external relations at Rensselaer Polytechnic Institute where he helped build a new division delivering a full range of communications programs to advance understanding and advocacy of the university. He was also vice president for public affairs at Dartmouth College, executive director of university relations at Rutgers University and director of university relations at the College of William and Mary.
An active CASE volunteer before joining the staff, Bill served on the CASE Board of Trustees, as chair of the Commission on Communications and Marketing, and as chair of and faculty member at the Summer Institute in Communications and Marketing. He is a graduate of the University of Missouri School of Journalism.
Norma Walker serves as CASE vice president of advancement programs, overseeing in-person and online conferences, awards, emerging constituencies, CASE ASAP and the career center. These responsibilities include the annual development, delivery, and evaluation of more than 60 on-site professional development conferences as well as the CASE Online Speaker Series. Each year these conferences attract more than 25,000 participants from all advancement disciplines and experience levels.
Norma is also staff liaison to the board’s Member Services Committee and to the Commission on Philanthropy. Norma joined CASE as director of educational fundraising programs in 1982 and was later named director of all educational programs before her appointment as acting vice president and vice president of professional development. She has also held positions with the Associated Colleges of the Midwest, the Association for Intercollegiate Athletics for Women, and as a teacher. She holds a bachelor’s degree in elementary education from the University of Hartford.
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