Brett Chambers serves as vice president of volunteer and member engagement. In this role, Brett oversees operations associated with CASE’s volunteer leadership, including the CASE board and three advisory commissions for alumni relations, communications and marketing, and philanthropy. He also oversees specialized communities of practice and special projects for the office of the president. In addition, Brett is the liaison with CASE’s eight districts in North America.
Brett initially joined the CASE staff in 1987, working in the divisions of conference services and public and external affairs before becoming director of educational initiatives. He left CASE to serve as manager of resource development and corporate relations at the National Association of Independent Schools for about two years before returning to CASE in 2001. He holds a bachelor’s degree in journalism from Indiana University.
Donald Falkenstein is vice president, finance and administration. In addition to overseeing CASE's finances, investments and administration, Don advises the board of trustees and senior staff on financial planning, budgeting, cash flow, investment priorities and policy matters.
Don joined CASE as its controller in 1998 and has more than 35 years of experience in association financial management with CASE and the American Society of Internal Medicine where he served as chief financial officer, director of finance and computer operations, and comptroller. He also worked as an accountant for a D.C.-area accounting firm and served in the U.S. Air Force.
Don is a member of the American Society of Association Executives and the Center for Association Leadership. He holds a bachelor's degree in accounting from George Mason University.
Rob Henry is vice president of education at CASE where he is responsible for creating an overall global strategy for achieving CASE's vision and mission related to talent management and for guiding conference programming, diversity/inclusion initiatives, research and the CASE Library.
Formerly an active CASE volunteer speaker and adviser, Rob joined the CASE staff in 2006 as head of emerging constituencies, later adding the responsibility for online educational programs. He previously held advancement management positions at Yale University, the University of Connecticut Foundation and Michigan State University.
Rob is a graduate of Murray State University and has a master's degree from Eastern Michigan University. In 2006, he received the prestigious CASE Crystal Apple Award for Teaching Excellence.
Tricia King serves as vice president of global engagement and is responsible for the global development of CASE. She works with the three regional offices in London, Mexico City and Singapore, providing strategic leadership and ensuring effective collaboration with CASE headquarters.
Before joining CASE, Tricia was at Birbeck, University of London for almost 11 years, serving as pro-vice master for strategic engagement as well as director of external relations. Prior to that, she served as director of marketing, recruitment and admissions at Roehampton University in London and as head of marketing at York St. John University in the City of York.
Prior to joining CASE as a staff member, Tricia was a long-time volunteer of CASE, serving as a trustee on the CASE Europe Board of Directors for eight years and as a member of the CASE Communications and Marketing Commission for three years. She has presented at many CASE conferences worldwide and received the CASE Crystal Apple for Excellence in Teaching Award in 2012. In addition, Tricia is a 2014 recipient of the CASE Europe Distinguished Service Award.
Michael Kiser serves as vice president of marketing and communications. He is responsible for leading a communications and marketing strategy to advance CASE’s vision and mission through an integrated approach on a global basis. Specifically, Michael oversees departments responsible for strategic communications, promotional marketing, advocacy, Currents magazine and editorial projects.
Michael brings 18 years of higher education experience to CASE through his communications and marketing work at Randolph-Macon Woman's College (now Randolph College); Virginia Tech; Colby College; and most recently, at Lafayette College, where he served as vice president for marketing and communications.
Ron Mattocks is chief operating officer at CASE. Appointed to the newly created position in July 2016, Ron oversees business development, financial management, information systems, human resources and investments for CASE. He also oversees the implementation of CASE's new strategic plan.
Previously, Ron served as CASE's vice president for marketing, membership and external relations. Before joining CASE in 2009, Ron served as principal of Mattocks & Associates Inc. and held senior-level marketing and membership roles at the American College of Cardiology, the American Society for Training and Development, the American Academy of Ophthalmology and the New Jersey Hospital Association. In addition, he served as assistant vice president for institutional advancement at Rowan University in New Jersey.
Ron earned master's degrees in management from the University of Pennsylvania and in education/public relations from Rowan University. He earned a bachelor's degree from Philadelphia Biblical University.