"Successful international relations programs require regular attention, adequate funding and new ideas. Working with international constituents will cost more money per person than working domestically."
Gretchen Dobson, Being Global: Making the Case for International Alumni Relations, CASE, 2011
"How we approach our relationship with [alumni] is no longer one-way-where we control everything. It's got to be two-way, nimble and fast."
Lisa Lewis, executive director of the University of Connecticut Alumni Association, "Experts Share AR Strategies for Success in Today's 'New World,'" BriefCASE, February 2012
"Online alumni engagement is more important among independent school practitioners than among higher education practitioners...online alumni/constituent engagement also increased significantly in strategic importance, from 27 percent in 2010 to 40 percent in 2012."
Use of Technology for Development & Alumni/Constituent Relations Among CASE Members, Ellucian/CASE white paper, July 2012
"Universities need alumni support, but they must be strategic in where they invest limited and valuable resources in programming for alumni. They need to understand what it is that their alumni want and require in keeping their connection to their university meaningful and strong. They must engage alumni."
Enhancing International Alumni Relations, prepared for CASE for Universities Australia by Catherine MacNeill, August 2011
"The ICARS data also demonstrates that it takes time to develop a successful alumni relations programme, and that given time and investment, it is possible to create a 'successful' programme that delivers tangible results for your institution."
Rachel Dyson, ICARS Analysis Group Chair, What Does "Successful" Alumni Relations Look Like?, March 2012
Alumni relations accounts for about one-eighth of the collective cost of advancement.
Benchmarking Investments in Advancement: Results of the Inaugural CASE Advancement Investment Metrics Study, March 2012
"To induce the same qualities in our relationships with alumni, be it in the [Asia-Pacific] region or beyond, it becomes all the more important for alumni relations professionals and institutions to approach alumni relations strategies not so much as standards or formulae carved in stone but as organic processes open for consistent fine-tuning in response to the changing needs and priorities of both the institution and its alumni communities."
Antonia Yeung, director of recruitment and admission at the Savannah College of Art and Design Hong Kong, "Understanding Culture, Values Critical for Success in Alumni Relations," BriefCASE, May 2012
"If your alumni organization can broker relationships and connect people effectively, alumni will see you as a solution."
Andy Shaindlin, "Alumni Networks: People, Not Data," Alumni Futures, March 5, 2012
"The 'how' of engaging alumni is particularly important when working with international alumni. In-person engagement opportunities are typically limited and the vast array of online or 'distance' activities need to be carefully identified to reveal the tools, tactics and vehicles that will do the best job of building a connection despite the geographic chasm that may exist between the graduate and the physical campus. In a word, research is essential in building a successful program."
Elizabeth Scarborough, CEO of SimpsonScarborough, in Being Global: Making the Case for International Alumni Relations, CASE, 2011
